Sistema de insonorización, ropa de cama y acceso para silla de ruedas

Opiniones sobre Glenwood Tourist Park & Motel

3 out of 5
Glenwood Tourist Park & Motel
71 Heber Street, South Grafton, NSW

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 115 de 376 opiniones" "
Evaluación: 8 - Bueno. 141 de 376 opiniones" "
Evaluación: 6 - Aceptable. 64 de 376 opiniones" "
Evaluación: 4 - Mediocre. 36 de 376 opiniones" "
Evaluación: 2 - Terrible. 20 de 376 opiniones" "

7,8/10

Limpieza

8,2/10

Personal y atención

7,4/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Helen

Viajó con su familia
Le gustó: Limpieza, personal y atención
The park is a little old, but the room was very clean, the staff were happy and friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Tracy el 6 mar. 2024
Thanks Helen

10/10 Excelente

Kirsty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de . el 14 feb. 2024
Thank you for staying and your review

6/10 Aceptable

Shannon

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We thought the location was great, the pool and lawn areas we fine. Just the cabins where a little tied and need some work.
Se hospedó 3 noches en enero de 2024
Respuesta de . el 14 feb. 2024
Hi Shannon, thank you for staying.Yes we are aware we are an older park and we are making improvements everyday.Thanks for your review

6/10 Aceptable

Georgios

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de . el 14 feb. 2024
thank you for staying and your review

2/10 Terrible

Val

Se hospedó 1 noche en enero de 2024
Respuesta de . el 14 feb. 2024
Thank you for staying and your review, we endeavor to improve.

10/10 Excelente

Rick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Glenwood is a great place to stay. Very convenient. Good value for money
Se hospedó 1 noche en diciembre de 2023
Respuesta de . el 14 feb. 2024
Hi Rick,Thanks for staying and we appreciate your feed back on your stay.

6/10 Aceptable

Glenda

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Richard

Viajó con mascotas
Le gustó: Limpieza, personal y atención
Clean and comfortable, if a little run down. Seems to attract a friendly crowd. The most important thing: a newish air conditioner with the power to deal with those sticky subtropical nights.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cassie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Tee el 26 nov. 2023
thanks heaps

10/10 Excelente

Dong

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Feel very comfortable and affordable prices and clean environment
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tee el 7 nov. 2023
thanks so much

10/10 Excelente

Jerod

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay polite staff very quiet
Se hospedó 1 noche en octubre de 2023
Respuesta de Tee el 3 nov. 2023
thanks heaps appreciate the review

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet stay for Jacaranda festival
Simple. Reasonable price. Nice pool and quiet.
Se hospedó 2 noches en octubre de 2023
Respuesta de Tee el 3 nov. 2023
thanks we try to maintain a quiet park for everyone's enjoyment

10/10 Excelente

Kylie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We were welcomed right away and it was easy to find the place
Se hospedó 1 noche en octubre de 2023
Respuesta de Tee el 3 nov. 2023
thanks so much for your review

2/10 Terrible

Tonia

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The ad on wotif said toilet and shower in room amenities but there was none in cabin. False description of room. No refund.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tee el 3 nov. 2023
Sorry this happened to you, not all ads are accurate unfortunately with 3rd party bookings.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good stay
Goo stay if you are on a budget a
Se hospedó 2 noches en octubre de 2023
Respuesta de Tee el 19 oct. 2023
thanks heaps for your review greatly appreciated. Cheers Tracy

8/10 Bueno

William

Se hospedó 1 noche en octubre de 2023
Respuesta de Tee el 10 oct. 2023
thanks for your review

10/10 Excelente

Kaylene

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tee el 10 oct. 2023
thanks for your review

8/10 Bueno

John

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tee el 10 oct. 2023
thanks for your review

10/10 Excelente

Nia

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tee el 10 oct. 2023
thanks for your review

8/10 Bueno

Ronald

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tee el 16 sept. 2023
cheers thanks

10/10 Excelente

Adrian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Family Room was modern, beautiful and comfortable. Cannot ask for any better.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tee el 16 sept. 2023
thank you so much appreciate your feedback

2/10 Terrible

Mary-Anne

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I booked a pet friendly motel room. Checking in I was told I was upgraded to a pet friendly cabin. I was then charged an additional $40 pet fee! The cabin was not clean, the dirt and dust behind the bed was disgusting I had to clean the bed side table. There was a lamp on both sides of the bed but could use one for the wasn’t a power point to plug in the other lamp . The were no comfortable chairs we had to use the outdoor chairs to watch TV very uncomfortable! This is the worst accommodation we have ever experienced!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tee el 10 sept. 2023
Mary-Anne, had you of read the email sent to you regarding pets you would have been fully informed that only some rooms are pet friendly and that you must ring to ensure you have booked a pet friendly room and that there is a pet fee. Hence I had to change your room to a accommodate and extra charge accordingly. As for the cleaning I checked the room and it was clean. I haven't had complaints about the couch being uncomfortable. Disgusting and slightly dusty is a stretch. The fact you stayed and didn't walk straight out suggests it wasn't quite that bad. Cheers Tracy - Manager

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención
Staff were helpful organising assistance to my husband who has trouble getting up stairs. The room was basic but clean The price for 1 night was very reasonable
Se hospedó 1 noche en agosto de 2023
Respuesta de Tee el 2 sept. 2023
Thank you very much

6/10 Aceptable

David

Le gustó: Limpieza
Se hospedó 4 noches en agosto de 2023
Respuesta de Tee el 31 ago. 2023
thank you

8/10 Bueno

Francis

Se hospedó 1 noche en agosto de 2023
Respuesta de Tee el 27 ago. 2023
Thanks so much Francis appreciate your time to review us. Cheers Tracy

10/10 Excelente

Vera

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a really nice time, managers were lovely and cabin was clean and tidy, great size fridge. Will be back
Se hospedó 1 noche en agosto de 2023
Respuesta de Tee el 10 ago. 2023
Thanks Vera much appreciated

6/10 Aceptable

Jacqueline

Viajó con su pareja
They need to put rails and bigger steps at the out door toilets steps very narrow not good for old people to use easily
Se hospedó 1 noche en agosto de 2023
Respuesta de Tee el 10 ago. 2023
Hi Jacky, we are waiting for amenities block to be revamped.

6/10 Aceptable

Nicholas

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Tee el 10 ago. 2023
thanks

6/10 Aceptable

arthi

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The cabins were ok and clean but no toilet facilities within the room. Public toilet outdated.
Se hospedó 1 noche en julio de 2023
Respuesta de Tee el 21 jul. 2023
We are an old park and when you choose a room with shared bathroom it means you have to walk to them as there is no facilities in that room.

8/10 Bueno

Armelle

Se hospedó 1 noche en julio de 2023
Respuesta de Tee el 10 jul. 2023
thank you for reviewing us

10/10 Excelente

Chloe

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great price
Se hospedó 1 noche en julio de 2023
Respuesta de Tee el 3 jul. 2023
thank you much appreciated

2/10 Terrible

Sharif

Se hospedó 1 noche en junio de 2023
Respuesta de Tee el 21 jun. 2023
In future please read what you are booking it is not our fault that you book something you do not want then come in and cause a fight because you don't understand, please do not come back as you are not welcome.

8/10 Bueno

Julia

Se hospedó 1 noche en mayo de 2023
Respuesta de Tee el 21 jun. 2023
thank you

8/10 Bueno

Paul

Se hospedó 1 noche en mayo de 2023
Respuesta de Tee el 21 jun. 2023
thank you

6/10 Aceptable

leslie

Se hospedó 1 noche en mayo de 2023
Respuesta de Tee el 21 jun. 2023
thank you

6/10 Aceptable

Mark

Se hospedó 1 noche en mayo de 2023
Respuesta de Tee el 21 jun. 2023
thank you

10/10 Excelente

tania

Se hospedó 1 noche en abril de 2023
Respuesta de Tee el 21 jun. 2023
thank you

10/10 Excelente

Hugh

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Tee el 21 jun. 2023
thank you

10/10 Excelente

Jonathan

Se hospedó 1 noche en mayo de 2023
Respuesta de Tee el 21 jun. 2023
thank you

8/10 Bueno

Nichole

Viajó con su familia
Le gustó: Limpieza, personal y atención
Originally booked cabin with no bathrooms, thankfully another cabin was available for an additional fee. Shower broken, something a cleaner should have picked up when cleaning. Overall okay accommodation for what we needed
Se hospedó 1 noche en abril de 2023
Respuesta de Tee el 21 abr. 2023
Thanks for your review

10/10 Excelente

Beau

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Tee el 15 abr. 2023
thanks heaps for your review

10/10 Excelente

Miranda

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Park is out of the way. Old but clean. I was very happy we stayed there.
Se hospedó 2 noches en abril de 2023
Respuesta de Tee el 15 abr. 2023
appreciate your review

8/10 Bueno

Glenn

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Stephen

Se hospedó 2 noches en abril de 2023
Respuesta de Tee el 15 abr. 2023
thanks heaps for your review

2/10 Terrible

Tamsyn

Viajó con su familia
Le gustó: Limpieza
The property was clean and well kept, unfortunately that is the only positive thing I can say. Due to the time we checked in than our, we didn’t have any contact with staff so cannot comment on the staff. The bed was rock hard it was like sleeping on the floor, the wifi didn’t work, the room freezing cold when we arrived (aircon was on and window left open even though I advised we would be arriving late in the night) , the room was not at all comfortable or welcoming, not even a toilet or shower in the room when I had booked what I thought was a motel room. Not a place we will go back to unfortunately and most certainly not even close to being worth the $99 I paid for it.
Respuesta de Tee el 7 abr. 2023
Hi Tamsyn, When you book online please be sure to 'read' what you are booking. You chose a Budget room with no bathroom! Cheers Tracy Manager

10/10 Excelente

David

Se hospedó 1 noche en abril de 2023
Respuesta de Tee el 7 abr. 2023
Thanks for the review much appreciated

4/10 Mediocre

Alexis

Se hospedó 1 noche en marzo de 2023
Respuesta de Tee el 3 abr. 2023
Sorry to hear any reasons?

8/10 Bueno

Michael

Se hospedó 1 noche en marzo de 2023
Respuesta de Tee el 3 abr. 2023
Thanks heaps for your review

4/10 Mediocre

Gary

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I liked the price and availability... but soon realised why it was priced reasonably: no toilet or shower, the sink was inaccessible in the corner, blocked by a bench which butted up to it and the open 'wardobe' and sink unit consisted of emulsion painted chipboard and ancient melamine. A microwave was placed on a sticky-to-the-touch wooden shelf and the sparse timing around the sink seemed to be done by a blind man. The massive TV took up all of the bench and only 4 channels were available. There were no chairs in the room. The bed was on wheels on a tiles floor. Dirty fingerprints were everywhere, the skirtings were disgusting and I was scared to touch the two blinds. The front door didn't latch properly and there was a 1" gap at the bottom for the bugs to get out. The other room we rented was much the same but they did have 2 chairs. Good things: The bar fridge was passable. The aircon worked (despite the 2" gap under the front door) and the bed was clean and comfy. The toilet and shower block was just plain shabby and dirty. Mouldy MDF, no disabled ramp, all very dirty and old. In no way were the amenities up to modern standards. I wiped my feet when I came OUT. I'll be thinking twice before using WOTIF again since these two 'rooms' were barely a step above a tent. OK, they were on the cheaper side of expensive, but clearly WOTIF has little or no quality control over the rooms they sell. I'll be looking for personal recommendations and private WWW bookings.
Se hospedó 2 noches en febrero de 2023
Respuesta de Tee el 4 mar. 2023
Hi Gary, Please don't blame Wotif for your choices. You chose these rooms which are budget rooms no bathrooms so that sits fairly with you. We are an old park and we clearly state this but we are a very clean and well cared for park. Yes the amenities are old and need replacing but as you can imagine this is not an easy fix but it is in the pipe line. Please carefully read the description of what you are choosing before you start blaming and shaming. Cheers Tracy

8/10 Bueno

Vanessa

Se hospedó 1 noche en febrero de 2023
Respuesta de Tee el 4 mar. 2023
Thank you Vanessa for your review much appreciated.