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Opiniones sobre Anse Chastanet Resort

4 out of 5
Anse Chastanet Resort
Old French Road, Soufriere

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 277 de 393 opiniones" "
Evaluación: 8 - Bueno. 84 de 393 opiniones" "
Evaluación: 6 - Aceptable. 18 de 393 opiniones" "
Evaluación: 4 - Mediocre. 11 de 393 opiniones" "
Evaluación: 2 - Terrible. 3 de 393 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lana Susan, Baden

Viajó con su familia
Le gustó: Limpieza, personal y atención
Wonderful
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Elizabeth, Savannah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything !
Se hospedó 5 noches en abril de 2024
Respuesta de Elizabeth el 13 abr. 2024
Thank you for great feedback.

10/10 Excelente

LIsa

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en octubre de 2023

8/10 Bueno

Trevor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Anse Chastenate is a beautiful place to stay, the room we had was excellent and very clean and spacious. Extras tend to be expensive an the wine needs a lot to be desired
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Larry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort is beautiful. Excellent location for beach, snorkel, diving, sailing and relaxing. Staff are all professional and strive to be engaging, friendly and service oriented. Good food, great chefs, estate grown organic farm, all leads to exciting daily menus. Sailing excursion with snorkeling was super fun.
Se hospedó 14 noches en octubre de 2023
Respuesta de Elizabeth el 22 oct. 2023
Thank you for a great review. We do hope to welcome you once more to our resort.

10/10 Excelente

Amy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

Adriana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was initially unsure about a property that did not have air conditioning and required guest to climb several stairs to access either the beach or their unit. Fortunately, my husband and I are in good physical condition and we're able to manage the climb and decent of the stairs multiple times a day. A shuttle is also available for guests who are unable to do so. As for lack of air conditioning in the majority of the units, we surprisingly adapted fairly quickly. The nights are cooler, and fans are provided in the units for added comfort in addition to the ceiling fans already installed. The views are to die for in the dining options. Our superb. I will definitely visit again.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Elizabeth el 9 oct. 2023
Thank you for your wonderful review. We look forward welcoming you at some future date.

10/10 Excelente

Justin

Se hospedó 7 noches en septiembre de 2023
Respuesta de Elizabeth el 22 oct. 2023
Thank you for a great review.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
All-inclusive is the way to go.. the property is huge and there's plenty to explore. Staff couldn't be friendlier
Se hospedó 8 noches en septiembre de 2023
Respuesta de Elizabeth el 17 sept. 2023
Thank you for a great review. We do hope to have you stay with us once more.

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved every second! We will be back soon St. Lucia!
Se hospedó 4 noches en agosto de 2023
Respuesta de Elizabeth el 26 ago. 2023
Thank you for your review. We do hope to welcome you back to our resort at some future date.

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best location in St. Lucia. Unbelievable.
Se hospedó 6 noches en julio de 2023
Respuesta de Elizabeth el 19 jul. 2023
Thank you for your great review.We look forward to welcomign you at s future date.

10/10 Excelente

Ting Wei

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en julio de 2023
Respuesta de Tasmine el 12 jul. 2023
Dear Mr. Wei,Thank you for your review.We are delighted you had an enjoyable stay with us and hope to welcome you again!Sincerely,

8/10 Bueno

Neela

Viajó con su familia
Beautiful and serene location. Easy access to beach and nice clean beach. Burgers at second beach are amazing. Rooms are nice but need AC it was too muggy with the rain to be able to sleep without AC. Restaurant Staff was hit or miss, they tended to be rude and inattentive, we had an all inclusive plan so maybe they were disappointed with tips, not sure, but as soon as I started giving tips things got a little better, which shouldn't be the case because I paid a lot for the all-inclusive plan. Access to sister resort, Jade Mountain is limited which is not what we were told at time of booking. Dinner needs more options, especially for vegetarians, it was same menu all 4 nights and food quality could be better. For the amount of money we paid hospitality and meals could be better.
Se hospedó 4 noches en julio de 2023
Respuesta de Tasmine Manager - Reservations Manager el 13 jul. 2023
Dear Ms. Trivedi,Thank you so much for your constructive feedback, which has been shared with our management team. We pride ourselves in the hospitality shown by our team members, one of the main reasons for many of our guests returning over and over. We are truly sorry that this was not the experience you had with us. As the only resort with an entirely vegan restaurant on the island, we would have hoped that the vegetarian and vegan choices available to our guests would have exceeded your expectations.We will review our menus to see where we can do even better. Whilst some menus are a la carte, there is also a daily changing menu made available in our Balawoo restaurant, including vegetarian options. Our sister resort Jade Mountain does not have public facilities that can be accessed without prior reservation. Anse Chastanet guests are able to make reservations at Jade Mountain for breakfast, lunch, or dinner, and also, they may book sunset cocktails on the Celestial Terrace. Thank you again for your feedback. We are truly sorry if the information you received was not adequate.Regards,

8/10 Bueno

Mattie Leonard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
If you’re looking for a low-key, quiet, and very unique vacation…this resort is for you!
Se hospedó 6 noches en junio de 2023
Respuesta de Elizabeth el 28 jun. 2023
Thank you for your great review. We do hope to welcome you at some future date.

8/10 Bueno

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Snorkeling is excellent. If you are in to exotic food then this is the place for you.
Se hospedó 4 noches en mayo de 2023
Respuesta de Elizabeth el 28 jun. 2023
Thank you for your review, we are happy you enjoyed your stay. We do hope to welcome you at some future date.

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en mayo de 2023
Respuesta de Elizabeth el 28 jun. 2023
Thank you for your fabulous review.We look forward to welcome you at some future date.

10/10 Excelente

Daniel

Se hospedó 7 noches en enero de 2023

10/10 Excelente

Janet

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Anse Chastenet is a slice of paradise. We stayed in a beachside room for convenient access to the beach, which we enjoyed for hours a day on comfortable lounge chairs under the protection of huts. The housekeeping staff was excellent in cleaning up the constant presence of sand and wet towels, and they're very professional and friendly, too. All of the dining options were fabulous, from the large spread of fresh and delicious food at breakfast to the beachside lunch service to various evening options, including vegan, Indian, and Creole. We also enjoyed the special meals which featured a buffet of exquisite, local food with many items to choose from. The property is small enough that you get to know staff members and others whom you see frequently but large enough to feel private. Be sure to do the Anse Mamin plantation walking tour, snorkel near the dive center, and take advantage of the best scuba diving the Caribbean has to offer. We'd come back in a heartbeat!
Respuesta de Elizabeth el 28 mar. 2023
Thank you for your wonderful feedback. We do hope to welcome you at some future date,

8/10 Bueno

lindsey marie

Se hospedó 6 noches en enero de 2023

10/10 Excelente

Dr Philip

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Angela

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This resort has a level of service that truly exceeded our expectations! The rooms, food, and activities were great! We will be back.

10/10 Excelente

Jeanine

Se hospedó 4 noches en noviembre de 2022

10/10 Excelente

Ryan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was wonderful, the staff were very helpful and pleasant. The welcome drinks and the concierge taking your bags to the room is a nice touch. As this was a VIP hotel we had a bottle of wine chilling in the room fridge. We were also able to get an upgrade from the superior room ocean view to a garden view room which is down on the beach. The upgrade was lovely to have a larger room with outdoor socializing area. Food was very tasty and enjoyed dinner each evening at the beach restaurant. The gourmet burger at the beach bar on Anse Mamin is very tasty and highly recommended. The stairs to the treetops restaurant for breakfast is a good morning workout but you can call for the shuttle bus at any time to take you up and down to the beach. We did some snorkelling which was enjoyable. Would highly recommend this hotel. The only downfall is it is a little remote but they do offer a water taxi into soufriere daily which we utilitied
Se hospedó 4 noches en octubre de 2022
Respuesta de Elizabeth el 12 oct. 2022
Thank you for your wonderful review. We look forward to welcoming you once at some future date.

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The location, resort architecture, staff, food, and activities/amenities are absolutely stellar! Anse Chastanet is a gem and well worth the stay!
Se hospedó 6 noches en septiembre de 2022
Respuesta de Elizabeth el 12 oct. 2022
Thank you for your wonderful review. We do hope to wecome you back at some future date.

10/10 Excelente

Doreen J

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en septiembre de 2022

8/10 Bueno

Limei

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It's very pretty. Very nice and quiet, and isolated. The food options are limited, but the amenities, such as snorkeling are a key feature.
Se hospedó 4 noches en agosto de 2022
Respuesta de Elizabeth el 22 ago. 2022
Thank you for your review. We arw happy that you had a great time and look forward to welcomign you n the future.

10/10 Excelente

Jerie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
They Remember You!
Amazing how much of the staff remember you from year to year, and the service and perks grow with each visit. Love the view of the Pitons. If you like to snorkel or dive this is the place. Also the sunset sail was perfect. We recommend it, especially on an evening when no one else has booked. The sailboat only takes 6 guests, but you can book private, of course. The menus in the 3-4 restaurants are varied and have the Treehouse has a special menu each night.
Se hospedó 5 noches en agosto de 2022
Respuesta de Elizabeth el 22 ago. 2022
Thank you for staying with us once more. Always a pleasure to know that you enjoy your stay. Hope to welcome you once more at some future date.

10/10 Excelente

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic blend of eco hotel and high amenity resort that made for a unique anniversary experience.
Se hospedó 4 noches en julio de 2022
Respuesta de Elizabeth el 4 ago. 2022
We are happy to know that you enjoyed your stay with us. hope to welcome you at some future date.

10/10 Excelente

Dalton Cain

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you're looking for a quiet, intimate, setting for an island getaway then Anse Chastanet should be high on your list! The resort is wonderfully integrated into the hillside and surrounding rainforests and the amenities were wide ranging and exciting! The food was amazing, and only made better knowing it is all sourced locally. I'd highly recommend Anse Chastanet and I hope we have a chance to return.
Se hospedó 6 noches en junio de 2022
Respuesta de Elizabeth el 19 jul. 2022
Thank you for your review, we are delighted that you had a great stay. We do hope to welcome you at some future date.

10/10 Excelente

Carl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you're looking for more than just a typical vacation this fits the bill. The property and beaches are gorgeous, the food is outstanding and the staff is fantastic. We honeymooned here 12 years ago and had such a nice time coming back. It takes a few hours to get over no AC, but we are coming from SC where it is much hotter and was not an issue. Book a premium room here and get meals included. Take the helicopter upon arrival; it will save you time and the ride is gorgeous. We'll be back sometime again and hopefully sooner than 12 more years.
Se hospedó 4 noches en julio de 2022
Respuesta de Elizabeth el 17 jul. 2022
We are delighted to know that you enjoyed your return stay with us. We look forward to your future visits.

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is great….very secluded and unique….great staff….great food….great drinks….and especially great, top notch scuba facilities…..and you don’t need to be a diver to enjoy the reef….there is a reef right in front of the resort where you can snorkel see an abundance of reef fish, octopus, crabs, eels, ect
Se hospedó 6 noches en junio de 2022
Respuesta de Elizabeth el 5 jul. 2022
Thank you for your great feedback. We do hope to welcome you back at some future date.

10/10 Excelente

Julie

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We absolutely loved our stay. St. Lucia is so beautiful. The resort staff is so nice and accommodating. The view from our room was beautiful! There were quite a few stairs (about 200) to get from our room to the beach, but we even loved the walk through the mountain every day. There was no air condition in the rooms and I usually can't sleep when its warm, but I didn't have an issue falling asleep. We stayed busy during the day, so I was pretty tired each night. We definitely recommend Anse Chastanet and we hope we get to visit again!
Se hospedó 7 noches en junio de 2022
Respuesta de Elizabeth el 15 jun. 2022
Thank you for the wonderful review. We look forward to having you stay with us at some future date.

10/10 Excelente

Mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such an amazing stay. The dining and the staff were incredible. After boating past other resorts on the island, I do not think you can beat Anse Chastanet.
Se hospedó 6 noches en junio de 2022
Respuesta de Elizabeth el 14 jun. 2022
Thank you for your lovely review. We are happy that you enjoyed your stay and look forward to welcoming you at some future date.

10/10 Excelente

Martha, KELLER

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was located in a beautiful and remote area.
Se hospedó 4 noches en junio de 2022
Respuesta de Elizabeth el 9 jun. 2022
Thank you for your great feedback. We look forward to welcoming you at some future date.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en mayo de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2022
Respuesta de Elizabeth el 9 jun. 2022
Thank you for your great feedback. We look forward to welcoming you once more.

10/10 Excelente

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Spectacular setting, comfortable rooms, great food and service and two wonderful beaches. Couldn't be better. The vacation was better than perfect.
Se hospedó 4 noches en marzo de 2022

8/10 Bueno

Martha, KELLER

Se hospedó 5 noches en diciembre de 2021

8/10 Bueno

Louise

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a great room with a beautiful view both in front and back. 2 thing I did not like: 1) No air conditioning in the room, so it was very difficult to cool off until after dark or when in the water. 2) In order to dive we had to do their shore dive, which included taking off mask and regulator. I only wish it had not been a shore dive, it was not worth it. I've was told everyone had to do it no matter what or how many dives they had.
Se hospedó 4 noches en noviembre de 2021
Respuesta de Elizabeth el 5 dic. 2021
Thank you so much for your valuable feedback. As all of our rooms are individual designed, we would have loved to show you some others to ensure your comfort. Our scuba centre takes safety very seriously which is why we feel it is beneficial for all of our divers to start with a check out dive first to settle in and check out equipment and buoyancy. This has been our policy for many years and we are sorry you were disappointed.

4/10 Mediocre

Arkadi

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Be aware that the standard rooms do not have air conditioning. Only beach rooms have ones. The rooms and interior have not been renovated or refreshed for more than a decade.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had the most wonderful time at Anse Chastenet. The property is beautiful, rooms are fantastic, food and drink were tasty but most of all.... The staff was exceptional. We will definitely be back.
Se hospedó 7 noches en noviembre de 2021
Respuesta de Elizabeth el 5 dic. 2021
Thank you for your valuable feedback. We look forward to welcoming

10/10 Excelente

Katherine Elizabeth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We celebrated our 30th Anniversary & everything was perfect! All the staff are so wonderful, but Rajesh & Peter were so thoughtful & upgraded us to a room with a beautiful view of the Pitons & beach. Kerwin was a wonderful captain on our 2 sailing adventures with lots of fun & laughter, even allowed us to help sailing. Tyson gave us a wonderful guided hike & mountain biking excursion in the jungle & history tour of the sugar/Chocolate plantation. Nelson was a wonderful yoga instructor which we enjoyed 4 mornings. He had a perfect balance of breath, movement and meditation! We can’t wait to return to Anse Chastanet next year!
Se hospedó 8 noches en octubre de 2021

4/10 Mediocre

Janelle

Le gustó: Limpieza
Se hospedó 4 noches en octubre de 2021

10/10 Excelente

Eric

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2021

10/10 Excelente

Maya

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stunning beauty, nature bountiful, untouched and very calming Thank you
Se hospedó 5 noches en septiembre de 2021

6/10 Aceptable

James

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 7 noches en septiembre de 2021

8/10 Bueno

Austin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The good: -excellent beaches for snorkeling. you can see amazing things just wading in from the beach and swimming a minute or two in any direction. all other nearby resorts come to this resorts beach for diving and snorkeling -great atmosphere and food at the beachside restaurant -neat resort atmosphere in the jungle -spectacular sunsets -good job setting up nice excursions at reasonable prices The bad: -no air conditioning (very hard to stop sweating after a shower to put on clothes for dinner) -mosquitos galore -birds fly in from the forest and ravage the food on the plates at breakfast - billing was unclear. were billed for water at every meal even though we paid for a meal plan up front. consistently had charges put on our account by mistake that we had to catch and get removed. in one case we had to get a single charge corrected on three different occasions. it kept reverting back to the incorrect high number.
Se hospedó 8 noches en agosto de 2021

10/10 Excelente

Jerie

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Know before you go — stairs!
The views of both Pitons and the water from nearly every room, makes the work-out stairs worth it. There is no AC anywhere but lots of ceiling fans. And, the lush tropical setting makes you feel like you’re sleeping with the birds.
Se hospedó 6 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property sits in a remote area and is completely private. The beach area is beautiful. The staff is fantastic. We elected to pay for the All-Inclusive package, which was very nice. The food and restaurant staff were very accommodating too. The rooms are open-air. in early evening you may need the ceiling fans, and the hotel will provide floor fans too. The temperature is very pleasant at night, and there is usually a breeze. There are jungle sounds at night, but our fans usually drowned out most of it. Most will find it will lull you to sleep. The sounds won't bother most people after the first night, but the staff provides comfortable little ear plugs for sensitive sleepers. There are two bars and two restaurants, and live music. There is a spa on-site and plenty of water sports to enjoy in the crystal clear water. Enjoy!
Se hospedó 6 noches en agosto de 2021