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Opiniones sobre Super 8 by Wyndham Smithfield/Selma

2 out of 5
Super 8 by Wyndham Smithfield/Selma
735 Outlet Center Drive, Smithfield, NC

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 332 de 1005 opiniones" "
Evaluación: 8 - Bueno. 336 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 148 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 97 de 1005 opiniones" "
Evaluación: 2 - Terrible. 92 de 1005 opiniones" "

7,6/10

Limpieza

8,4/10

Personal y atención

7,0/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Johanna Ayskell, Monterry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Está en una zona hotelera y de restaurante muy bonito y tranquilo puedes salir a caminar y escoger donde comer
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Maria E

Se hospedó 1 noche en febrero de 2024
Respuesta de Super8 Management el 4 abr. 2024
Thank You Maria! We appreciate your feedback and value your input. To ensure an excellent hotel experience during your next visit, we kindly request that you provide specific areas or aspects that we can focus on for improvement. Your specific suggestions will assist us in enhancing our services and amenities to meet and exceed your expectations. Thank you for your valuable contribution, and we look forward to implementing your feedback for an even better stay in the future.

6/10 Aceptable

Cristian

Puede mejor mucho!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Joan el 12 sept. 2023
Thank you for being our guest on your recent trip. We appreciate your business and hope to see you again. Joan Dowless, Sales Manager

6/10 Aceptable

Ivonne

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
ok
Se hospedó 1 noche en septiembre de 2023
Respuesta de Joan el 9 sept. 2023
Thank you for staying with us on your recent trip. We hope to see you again. Joan Dowless, Sales Manager

8/10 Bueno

Debra

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Yusnadys

Se hospedó 2 noches en marzo de 2022
Respuesta de Joan el 10 mar. 2022
Thank you for your kind review of our property. We hope to see you again. Joan Dowless, Sales Manager

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien
Se hospedó 1 noche en febrero de 2022
Respuesta de Joan el 15 feb. 2022
Thank you for your kind review of our property. We appreciate your business and hope to see again. Joan Dowless, Sales Manager

8/10 Bueno

Randy Cruz

Se hospedó 1 noche en diciembre de 2021
Respuesta de Joan el 23 dic. 2021
Thank you for taking the time to complete our on-line survey. We look forward to having you as our guest again. Joan Dowless, Sales Manager

10/10 Excelente

camilo, Manchester

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Falta más menú en el desayuno
Se hospedó 1 noche en noviembre de 2021
Respuesta de Joan el 10 nov. 2021
Thank you for staying with us on your recent trip. We appreciate your business and hope to see you again. Joan Dowless, Sales Manager

10/10 Excelente

CESAR

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien y tenian canales en Español,ya habi'a protestado hace 3 años,solo que deben mejorar el desayuno
Se hospedó 1 noche en octubre de 2021
Respuesta de Joan el 13 oct. 2021
Thank you for staying with us on your recent trip .We appreciate your business and look forward to seeing you again. Joan Dowless, Sales Manager

4/10 Mediocre

Luis

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
La atención del personal, muy buena. El hotel es antiguo y poco aseado. Ña reserva decía que el desayuno estaba incluido pero el hotel no ofrece desayunos.
Se hospedó 1 noche en mayo de 2021
Respuesta de Joan el 31 may. 2021
Thank you for taking the time to respond to our on-line survey. We do have a continental breakfast from 6-9 am every day so I am not sure if this is the property you visited. Thank you, Joan Dowless, Sales Manager

2/10 Terrible

Miguel

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible
Terrible muy sucio todo y la cama ya la avían usando y no le cambiaron las sábanas! Que peligro en medio de una pandemic y la falta de respeto por la salud de la huésped
Se hospedó 1 noche en noviembre de 2020
Respuesta de Joan el 24 nov. 2020
Thank you for staying with us on your recent trip. We apologize for any inconvenience you may have had during your visit and hope you will be our guest on your next journey. Joan Dowless, Sales Manager

8/10 Bueno

gloria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo bien
Se hospedó 2 noches en febrero de 2019
Respuesta de Super8 el 7 mar. 2019
De Nada!

10/10 Excelente

Anwan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Strongly recommend
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Anwan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Cynthia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was convenient and also the staff was awesome.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

claude

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Lois

Viajó con su familia y niños pequeños
Several small things were broken in the room, like the bathroom door hook and clothes hanger and wven switches on the lights. There wernt many plugs available for all the items in the room, it had to be arranged awkward to plug everyting in like the tv microwave fridge and desk lamp etc. The stay swrved its purpose.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Jhon

Le gustó: Personal y atención
Smell
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Lus

Viajó con su pareja, Viajó por negocios
I had toe nail clippings on my room floor dirty toilet , the person in the room behind me was yelling cursing didn’t let us get rest …. Considering we had to drive 10 hours back home … I would definitely like a refund because the experience was so poor.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Alan

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

AMY

My ceiling in my room had significant water damage. I don’t know if my toilet was cleaned from the last guest. The hotel was not very busy but they put me right next to another couple that kept me up all night because they were talking so loud and the walls were so thin. Dead roach in the hallway.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

PATRICK

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joe

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Roland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a reliable place to stay, very clean. Been coming here quite often over the past 25 yrs
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Penny

Viajó con su pareja
No le gustó: Servicios
Had to asking for towels and toliet paper,and getting trash emptied. TV channels were terrible and couldn't get connected to Wi-Fi.
Se hospedó 9 noches en abril de 2024

2/10 Terrible

Teresa

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Dirty- our bed didn’t even have sheets the other bed squeaked so bad that we could not sleep . We didn’t get the room we rented but that was expedia fault. We arrived when 3 cop cars are out front.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bonnie

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love that they are dog friendly, very friendly and helpful check in young lady, issue with no air conditioning in room and we were moved right away!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Marjolaine

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I like the restaurants around. À l’accueil, pas de bonjour, pas de sourire!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lanikia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Wayne

Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Tameka

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The rooms, beds, linen, pull out was dirty. Good location but it needs an upgrade to everything. I haven’t seen yellow sheets since I was a kid. The piss sheets. They can do better for the location they are in. You the kids had fun in the pool.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Arkadiy

Le gustó: Limpieza
Clean
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kristin

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Moamen, Boise

Overall it’s good
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Elaina

Viajó con su familia
Le gustó: Limpieza, servicios
Due to some previous guest taking them,towels were hard to get. But the staff was prompt at getting some for you in a timely manner! Our bathroom light wasn't working without the fan and was kindof loud. Rooms were very clean!
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Marcel

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We’ve stayed at this property 10 years in a row when we travel from our winter stay in Florida and we’re always happy…..not this time. The tile floors in the lobby and rear entrance were filthy and sticky, even the walls looked dirty. We no sooner got in our room and the smoke detector kept beeping I went to the front desk to ask for help and was told that they did not have anyone to look at it, she said they were full and if I did not want to stay I should contact Expedia for a refund….great customer service. I would guess that the property was taken over by someone else and the place is no dumpy. Unfortunate but properties and customer service like this ruin the chain
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kristin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked everything about this hotels
Se hospedó 1 noche en abril de 2024
Respuesta de Super8 Management el 6 abr. 2024
Dear valued guest Kristin,Thank you for choosing our hotel and taking the time to share your positive feedback. We're thrilled to hear that you enjoyed your stay with us and that you found everything about our hotel to your liking. Your 5 out of 5 rating is greatly appreciated!We strive to provide exceptional service and amenities to ensure our guests have a memorable experience. Your satisfaction is our top priority, and your kind words serve as motivation for our team.We look forward to welcoming you back for another wonderful stay in the future.Best regards,Super8 Management

8/10 Bueno

Anna

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

John

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lyle

Le gustó: Personal y atención
Easy access to 95, many food options nearby,good breakfast offerings, room was clean and bed comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Super8 Management el 4 abr. 2024
Dear valued guest,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you found our location convenient with easy access to the highway. We strive to provide a variety of nearby dining options to cater to our guests' preferences. It's also great to know that you enjoyed our breakfast offerings, as we aim to provide a satisfying start to the day. Our dedicated housekeeping team takes pride in maintaining clean rooms, and we're pleased to hear that you found the accommodations comfortable, particularly the bed.We truly value your patronage and hope to welcome you back for another enjoyable stay in the future.Best regards,Super8 Management

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very friendly and accommodating. It was convenient to everything. Near the outlets. Good price.
Se hospedó 1 noche en abril de 2024
Respuesta de Super8 Management el 4 abr. 2024
Dear valued guest Michelle,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff provided friendly and accommodating service throughout your stay. Our team takes pride in ensuring that our guests feel welcomed and well taken care of.We're delighted to know that our location proved to be convenient for you, with easy access to various amenities, including the nearby outlets. We understand the importance of convenience when traveling, and we strive to offer a prime location for our guests' convenience.We also appreciate your positive feedback regarding our pricing. We continually strive to provide competitive rates while maintaining the quality and comfort our guests expect.Thank you once again for your kind review. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Super8 Management

2/10 Terrible

kevin

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely dreadful experience. The room was dirty, stained bedding and stained furniture. Dated and worn furniture. I also felt unsafe. I slept on top of the covers in the clothes I had on. I refused to let any of my items touch the floor. The breakfast was akin to prison food. I have been trying to get my money back, Expedia has done zero to help me and the motel is combative. DONT stay here...woman to woman
Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Management el 6 abr. 2024
Dear valued guest Kevin,We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear about the negative experience you described, but we must clarify that your account is inaccurate and does not align with the service and accommodations we provide.We take cleanliness and comfort very seriously, and our dedicated housekeeping team ensures that all rooms are thoroughly cleaned and maintained to the highest standards. Additionally, our furniture is regularly inspected, and any worn items are promptly replaced.The safety and security of our guests are of utmost importance to us. We have security measures in place to provide a safe environment for all our guests, and we have not received any reports or concerns about safety during your stay.Regarding breakfast, we offer a variety of options to cater to different tastes and dietary preferences. We strive to provide a satisfying and enjoyable dining experience for all our guests.We take all guest feedback seriously and continuously strive to improve. However, we are unable to verify the accuracy of your claims, as they differ significantly from our usual standard of service and the positive experiences shared by other guests.We apologize if your stay did not meet your expectations.Best regards,Super 8 Management

10/10 Excelente

Jasmine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved how my room was ready for me when I arrived and clean. If you want to get something to eat it's convenient and not far at all.
Se hospedó 2 noches en marzo de 2024
Respuesta de Super8 Management el 4 abr. 2024
Dear valued guest Jasmine,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We're delighted to hear that your room was ready and clean upon your arrival. Our dedicated housekeeping team works diligently to ensure a comfortable and welcoming environment for our guests.We're glad to know that our hotel's location proved to be convenient for finding dining options nearby. We understand the importance of easy access to food choices, and we strive to provide a location that offers convenience and a variety of options.We sincerely appreciate your positive review, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Super8 Management

4/10 Mediocre

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Pool was out of service...cable TV was terrible
Se hospedó 2 noches en marzo de 2024
Respuesta de Super8 Management el 4 abr. 2024
Dear valued guest Charles,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience caused by the closure of our pool during your visit. The pool was temporarily out of service due to essential maintenance work that was necessary to ensure a safe and enjoyable experience for our guests.We understand that the availability of a functioning pool is an important amenity, and we want to assure you that it is now open for use. Our team has worked diligently to complete the necessary maintenance and ensure that the pool is in excellent condition for our visitors to enjoy.Regarding the cable TV, we apologize for any issues you encountered during your stay. We continuously strive to provide a high-quality entertainment experience for our guests, and we appreciate your feedback, which allows us to address and improve upon any areas that may fall short of expectations.We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future, where we can provide you with a more enjoyable and satisfying stay.Best regards,Super8 Management

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Really enjoyed our stay. Staff was always helpful and friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Super8 Management el 4 abr. 2024
Dear valued guest James,Thank you for choosing our hotel for your recent stay, and for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us.Our team takes great pride in providing helpful and friendly service to our guests, and we're thrilled that you found our staff to be consistently accommodating. We believe that excellent customer service is an essential part of creating a positive and memorable experience for our guests.Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Super8 Management

8/10 Bueno

Geraldine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was fine.
Se hospedó 1 noche en marzo de 2024
Respuesta de Super8 Management el 4 abr. 2024
Thank You Geraldine!

10/10 Excelente

Josee

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 17 mar. 2024
Dear Josee,Thank you for choosing to stay at our hotel and for taking the time to provide us with your feedback. We appreciate your perfect rating and are pleased to know that you had a satisfactory experience during your stay.We constantly strive to provide our guests with the best possible service and amenities, and it is rewarding to hear that we met your expectations. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you have for improvement, we would be grateful to hear them.Your feedback is crucial to our ongoing efforts to enhance the guest experience, and we value your input. We hope to have the opportunity to welcome you back in the future and provide you with another pleasant stay.Thank you once again for choosing our hotel and for your positive review.Best regards,Hotel Management

10/10 Excelente

Barry

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
10 stay. Always great
Se hospedó 1 noche en marzo de 2024
Respuesta de Super8 Management el 12 mar. 2024
Dear Barry,Thank you for choosing Super 8 Smithfield/Selma by Wyndham for your recent stay and for taking the time to provide us with your feedback. We sincerely appreciate your perfect rating of 5 out of 5.We are thrilled to hear that you had an excellent experience during your stay with us. Our team strives to deliver exceptional service and create memorable experiences for our guests, and it is rewarding to know that we succeeded in meeting your expectations.Your positive feedback motivates us to continue providing the highest level of hospitality and service. We are dedicated to ensuring that each guest enjoys a comfortable and enjoyable stay with us.We truly value your business and appreciate your trust in us. It was our pleasure to serve you, and we look forward to welcoming you back to Super 8 Smithfield/Selma by Wyndham on your next visit. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Best regards,Super8 Management