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Opiniones sobre Sleep Inn & Suites Smithfield near I-95

2.5 out of 5
Sleep Inn & Suites Smithfield near I-95
270 N Equity Dr, Smithfield, NC

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 699 de 1002 opiniones" "
Evaluación: 8 - Bueno. 231 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 42 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 15 de 1002 opiniones" "
Evaluación: 2 - Terrible. 15 de 1002 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ana Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Ash el 13 oct. 2023
Thank you for staying with us and for your 5/5 review. We hope you have a great fall season and come again.

10/10 Excelente

Francisco

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bueno
Se hospedó 1 noche en agosto de 2022
Respuesta de xit95i95 el 15 ago. 2022
Gracias por su calificación y por quedarse con nosotros. Esperamos que haya disfrutado del desayuno caliente de huevos, salchichas, gofres, yogur, fruta, muffins, cereales, jugo de naranja, café y té. Por favor ven de nuevo.

10/10 Excelente

Bernal

Se hospedó 1 noche en septiembre de 2021
Respuesta de mboyette Sales Director el 22 oct. 2021
Superlative review! Thank you so much.

10/10 Excelente

william

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place
The room was clean. They served a hot breakfast. Nice sized refrigerator in the room. The staff was friendly. A great place to spend the night.
Se hospedó 1 noche en junio de 2021
Respuesta de mboyette Sales Director el 11 jun. 2021
Have we told you how great we think you are?! Please come back again soon.

10/10 Excelente

Lee

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The facility was very clean. Front desk staff was friendly and helpful. The room was clean, beds were comfy, bathroom spotless. The free breakfast was good. We will definitely stay here again
Se hospedó 1 noche en mayo de 2024
Respuesta de Nickie Childers, General Manager el 22 may. 2024
Dear Lee,Thank you for sharing your wonderful feedback about your recent stay at Sleep Inn & Suites Smithfield. We're delighted to hear that you found our facility clean, the front desk staff friendly and helpful, and that you enjoyed the comfort of your room and the quality of our breakfast.We look forward to welcoming you back on your next visit!Best regards,

10/10 Excelente

Wail, Rockland

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Nickie Childers, General Manager el 17 may. 2024
Thank you for your review! We're thrilled to hear that you found our staff friendly. We strive to make every guest's stay pleasant and enjoyable.If you have any other feedback or need assistance in the future, please let us know. We hope to welcome you back soon!Best regards,

8/10 Bueno

Wail, Rockland

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean hotel. Plenty of dining options around it. Their breakfast is a bit limited though.
Se hospedó 2 noches en mayo de 2024
Respuesta de Nickie Childers, General Manager el 15 may. 2024
Thank you for taking the time to leave us your feedback. We're glad to hear that you found our hotel clean and appreciated the dining options around us. We always strive to provide a great experience for our guests, and your feedback about our breakfast offerings is valuable. We'll definitely look into ways to improve our breakfast selection.Safe travels and we hope to see you again soon!

10/10 Excelente

Rogelio, Kitty hawk

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was excellent except the cleaning lady being to loud opening doors. Woke us up to early after getting there 3am. 😀 other than that its always good to stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Nickie Childers, General Manager el 13 may. 2024
Thank you so much for taking the time to share your feedback following your recent stay with us in Smithfield!We're delighted to hear that overall you had an excellent experience during your time with us, resulting in a perfect score. Your satisfaction is our priority, and we're thrilled that you found everything to your liking.We apologize for any inconvenience caused by the noise from the cleaning staff. Your comfort and rest are important to us, and we'll address this matter with our team to ensure a more peaceful experience for you and our future guests.We appreciate your understanding and are grateful for your kind words. Should you find yourself back in our area, it would be our pleasure to host you again. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Nickie Childers, General Manager el 13 may. 2024
Thank you for choosing Smithfield's Sleep Inn for your recent stay and for taking the time to share your feedback!We're thrilled to see that you rated your experience with us a perfect 5 out of 5. Your satisfaction is what we strive for, and we're delighted to have met your expectations.If there's anything specific you loved about your stay or any areas where we can further improve, please feel free to let us know. Your feedback helps us ensure that each guest has a wonderful experience.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. Should you have any questions or if there's anything we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quick check in, clean rooms, friendly staff!
Se hospedó 1 noche en mayo de 2024
Respuesta de Nickie Childers, General Manager el 13 may. 2024
Thank you for taking the time to share your feedback following your recent stay with us in Smithfield!We're delighted to hear that you had a positive experience with us and that you found our check-in process quick, our rooms clean, and our staff friendly. Providing excellent service and comfortable accommodations are our top priorities, and we're thrilled to see that we met your expectations.Should you have any further comments or if there's anything else we can do to make your next stay even more enjoyable, please feel free to reach out. We're here to ensure that every aspect of your stay exceeds your expectations.We look forward to welcoming you back for another fantastic stay whenever your travels bring you to the area!Warm regards,

10/10 Excelente

Maria Isabel

Viajó por negocios
Le gustó: Servicios, estado de la propiedad e instalaciones
Clean and nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Nickie Childers, General Manager el 10 may. 2024
Thank you, Maria Isabel, for sharing your feedback with us! We're thrilled to hear that you found your stay at Sleep Inn & Suites Smithfield to be clean and nice. Maintaining a high standard of cleanliness and providing a comfortable environment for our guests is always our priority. We appreciate your kind words and hope to welcome you back again soon for another pleasant stay. If you have any further comments or if there's anything we can assist you with, please don't hesitate to reach out to us.

10/10 Excelente

Ralph

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en abril de 2024
Respuesta de Vegas2024 el 1 may. 2024
Dear Ralph,Thank you for the excellent 5/5 rating and for sharing your experience at NC466 Sleep Smithfield. We are delighted to hear that you found your stay to be "very good." Our team strives to provide exceptional service and a comfortable environment, so it's wonderful to know that we have met your expectations.We appreciate you choosing our hotel and hope to have the pleasure of welcoming you back soon. If there’s anything specific that stood out during your visit or if there's anything we can do to make your next stay even more enjoyable, please let us know. We value your feedback and are always looking for ways to enhance our guest experience.Thank you again for your review, and we look forward to your next visit!Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, N

10/10 Excelente

Danny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Yes
Se hospedó 1 noche en abril de 2024
Respuesta de Vegas2024 el 30 abr. 2024
Dear Danny,Thank you for your 5/5 rating! We're glad you had a positive experience at NC466 Sleep Smithfield. While your comment was brief, your rating speaks volumes, and we appreciate you taking the time to share your satisfaction.We strive to make every guest's stay comfortable and enjoyable, and it's great to know that we met your expectations. If there's anything specific that stood out during your visit or if there's anything we can do to make your next stay even more enjoyable, please let us know. We value your feedback and are always looking for ways to enhance our service.Thank you again for choosing Sleep Inn & Suites Smithfield, and we look forward to welcoming you back soon.Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, reasonable price, good breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de CAITB00 el 25 abr. 2024
Dear Robert,Thank you for your review and for giving us a 4/5 rating. We are pleased to hear that you found our staff friendly, our prices reasonable, and our breakfast to your liking at NC466 Sleep Smithfield. These aspects are crucial for us as we strive to provide a welcoming and enjoyable experience for all our guests.While we are glad to receive your positive comments, we notice that the overall score is a 4 out of 5. We are committed to delivering excellence and would appreciate any feedback on areas where we might improve to ensure your next stay is a perfect 5/5. If there were specific aspects of your visit that could be enhanced, please let us know.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to your next visit.Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC

10/10 Excelente

Shanell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location is very convenient
Se hospedó 6 noches en abril de 2024
Respuesta de CAITB00 el 25 abr. 2024
Dear Shanell,Thank you for the excellent 5/5 rating and for taking the time to share your feedback about your stay at NC466 Sleep Smithfield. We are delighted to hear that you found our location to be very convenient, as we strive to provide a strategic and accessible setting for all our guests.Your satisfaction is very important to us, and it's encouraging to know that the location contributed positively to your experience. We hope everything else during your stay met your expectations as well, and we're committed to ensuring that your next visit is just as pleasant, if not more so.Should you have any other feedback or specific preferences for future stays, please don't hesitate to reach out to us. We value your input and look forward to welcoming you back soon.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to your next visit!Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC

8/10 Bueno

Kathy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean and convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Nickie Childers, General Manager el 23 abr. 2024
Dear Kathy,Thank you for taking the time to review your stay at NC466 Sleep Smithfield and for your rating of 4 out of 5. We're pleased to hear that you found our hotel clean and convenient. These are aspects we take great pride in, as we strive to provide a comfortable and accessible environment for all our guests.We aim for every guest’s experience to be exceptional, and we'd love to know what we could do to make your next visit a perfect 5-star stay. If there are specific areas where you feel we could improve or if there's anything in particular that you felt was missing during your stay, please let us know. Your feedback is invaluable to us as it helps us enhance our services and facilities.Please feel free to reach out to us directly with any further comments or suggestions.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.Warm regards,

8/10 Bueno

Luc

Viajó con su familia
Le gustó: Personal y atención, servicios
OK hotel but not at a rating of 9.2 as seen on Trivago. Welcoming staff. Good breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Nickie Childers, General Manager el 23 abr. 2024
Dear Luc,Thank you for taking the time to review your stay at NC466 Sleep Smithfield and for rating us 4 out of 5. We appreciate your comments about our welcoming staff and good breakfast. We're glad these aspects of your stay met your expectations.We understand that our overall rating on Trivago set a high expectation, and we apologize if your experience did not fully align with this. We are committed to continuously improving our services and facilities to ensure they meet the highest standards expected by our guests.Your feedback is crucial for us to identify areas where we can improve. If you have any specific suggestions or details about what could enhance your experience to match a higher rating, please feel free to share them with us. We are eager to ensure that your next stay with us better reflects the high standards we strive to uphold.Please reach out to us directly with any further feedback or for any assistance you might need in the future.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to the opportunity to welcome you back and aim to provide a 5-star experience.

10/10 Excelente

Tommy

Se hospedó 4 noches en marzo de 2024
Respuesta de Nickie Childers, General Manager el 24 abr. 2024
Dear Tommy,Thank you for the excellent 5/5 rating! We're delighted to know that your experience at our Smithfield Sleep Inn & Suites met your expectations. It's always our goal to provide a comfortable and enjoyable stay for our guests, and we're glad to see that we achieved this with your visit.If there’s anything specific that you particularly enjoyed or if there are ways we can make your next stay even better, please let us know. We value your feedback and are always looking for ways to enhance our service.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back soon and hope to continue providing you with excellent service.Warm regards,

10/10 Excelente

Kristy

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Welcoming, professional staff Clean, comfortable rooms Very good breakfast choices Easy access to a variety of restaurants
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 21 abr. 2024
Dear Kristy,Thank you for your wonderful review and for highlighting so many aspects of your stay at Sleep Inn & Suites Smithfield. We are thrilled to receive a 5-star rating from you!It's great to hear that our staff's welcoming and professional demeanor made a good impression on you. We strive to ensure all our guests feel right at home. We're also glad you enjoyed our clean, comfortable rooms and found our breakfast choices to your liking. It’s equally pleasing to know that our location provided easy access to a variety of local dining options, enhancing your overall experience.We appreciate your feedback and look forward to welcoming you back on your next visit. If there is anything more we can do to make your future stays even better, please do not hesitate to let us know.Warm regards,Hank DanielsSleep Inn & Suites Smithfield

10/10 Excelente

eufemia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Cleanliness 10/10
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 18 abr. 2024
Dear Eufemia,Thank you for your excellent review and for highlighting the cleanliness of Sleep Inn & Suites Smithfield. We are thrilled to receive a perfect score from you on this aspect!Our team works hard to ensure that our facilities meet the highest standards of cleanliness, and it's rewarding to know that our efforts have made a positive impression. We hope that your overall stay was just as satisfactory, and we look forward to welcoming you back soon.Should you need anything during your next visit or have further feedback to share, please don’t hesitate to reach out to us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed a good sleep at this location. Accessible room was close to the elevator.
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 18 abr. 2024
Dear Rebecca,Thank you for your excellent review and for sharing your experience at Sleep Inn & Suites Smithfield on Expedia. We're so glad to hear that you enjoyed a good sleep and found the accessibility of your room convenient.We strive to ensure all our guests have a comfortable and hassle-free stay, and your feedback is incredibly valuable to us. It’s great to know that the location of your room contributed positively to your visit.We hope to welcome you back soon for another pleasant stay. If there's anything we can do to make your next visit even more enjoyable, please don’t hesitate to contact us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

10/10 Excelente

Kay

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Charles

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in staff amazing. Top notch. Traveled with my Mom who had health issues and said numerous times let them know if we needed anything. Third time at this hotel in a year.
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 17 abr. 2024
Dear Michelle,Thank you so much for your wonderful review and for returning to Sleep Inn & Suites Smithfield for your stays. We're thrilled to hear that our check-in staff provided top-notch service and were attentive to your and your mom's needs during your visit.It’s always a pleasure to host you, and knowing that you've chosen our hotel repeatedly is the highest compliment we can receive. We are committed to ensuring that each visit is as comfortable and accommodating as possible, especially when health concerns are involved.We look forward to welcoming you back for your fourth visit! If there's anything specific you need for your next stay, or if there's any way we can assist further, please don't hesitate to contact us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

10/10 Excelente

Sharon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Check in was easy. Breakfast was good. Room was very clean
Se hospedó 2 noches en abril de 2024
Respuesta de XIT95I95 el 16 abr. 2024
Dear Sharon,Thank you for your perfect score and for taking the time to share your experience at Sleep Inn & Suites Smithfield! We're thrilled to hear that your stay was great, with an easy check-in process, enjoyable breakfast, and very clean room.Your feedback is invaluable to us as it helps us continue to deliver excellent service to our guests. We're so glad you had a memorable and comfortable visit, and we look forward to welcoming you back soon.Thank you again for choosing us for your stay!Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

6/10 Aceptable

Alana

Viajó por negocios
Horrible customer service
Se hospedó 4 noches en abril de 2024
Respuesta de XIT95I95 el 15 abr. 2024
Dear Alana,Thank you for taking the time to provide feedback on your recent stay at NC466 Sleep Smithfield. We are truly sorry to hear that you experienced less than satisfactory customer service, as this is certainly not the standard we aim to uphold.We take your concerns very seriously and would like to understand more about what specifically occurred during your visit that led to this perception. Addressing these issues is crucial for us to ensure they are corrected and that such experiences are not repeated.Thank you again for bringing this to our attention, and we hope to hear from you soon so we can provide a more positive experience in the future.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

8/10 Bueno

ashley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First time at this hotel, it does the job and I have no complaints. I did love the breakfast!
Se hospedó 2 noches en marzo de 2024
Respuesta de XIT95I95 el 15 abr. 2024
Dear Ashley,Thank you for your review and the 4/5 rating from your first stay with us at NC466 Sleep Smithfield. We're glad to hear that you had a satisfactory experience and that you loved the breakfast! It’s always our goal to provide a great start to the day for our guests.We appreciate your feedback as it helps us maintain and improve our services. Since this was your first time staying with us and you rated us 4 out of 5, we would love to know what additional elements or services could elevate your next stay to a perfect score. We're committed to making every guest's experience outstanding.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back and hope to exceed your expectations on your next visit.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

10/10 Excelente

ANDRE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
En accord avec nos attentes
Se hospedó 1 noche en abril de 2024
Respuesta de xit95i95 el 15 abr. 2024
Cher André,Merci pour votre excellente évaluation de 5/5 et pour avoir partagé que votre séjour au NC466 Sleep Smithfield était en accord avec vos attentes. Nous sommes ravis d’entendre que nous avons réussi à répondre à vos besoins et que votre expérience a été positive.Nous nous efforçons toujours d’offrir un service exceptionnel et un séjour confortable à tous nos clients, et votre feedback est une source précieuse de motivation pour continuer à maintenir nos standards élevés.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt au Sleep Inn & Suites Smithfield.Cordialement,HW Daniels, DirectriceSleep Inn & Suites Smithfield, NC

10/10 Excelente

Manon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 14 abr. 2024
Dear Manon,Thank you for the fantastic 5/5 rating! We're delighted to hear that you had such a positive experience at NC466 Sleep Smithfield. Your satisfaction is very important to us, and we're thrilled that we could meet your expectations.If there's anything specific about your stay that you particularly enjoyed, or if you have suggestions on how we can make your next visit even better, we would love to hear from you. We're committed to providing exceptional service and ensuring that every guest's stay is enjoyable.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back soon and hope to continue providing you with excellent service.Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC

10/10 Excelente

Heven

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good hotel for decent price. No complaints.
Se hospedó 3 noches en abril de 2024
Respuesta de xit95i95 el 10 abr. 2024
Dear Heven,Thank you for your fantastic 5/5 rating and for taking the time to share your experience at NC466 Sleep Smithfield. We're delighted to hear that you found value in your stay with us and that everything met your expectations. Our team strives to provide a comfortable and enjoyable experience at a decent price, and it's rewarding to know we succeeded.We appreciate your positive feedback and are glad that you had a satisfactory stay without any complaints. If there's anything specific that you particularly enjoyed or if you have suggestions on how we can make future stays even better, we'd love to hear from you.Thank you once again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back for another pleasant stay.Best regards,The Team at Sleep Inn & Suites Smithfield, NC

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, great friendly staff!
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 10 abr. 2024
Dear Paul,Thank you so much for the wonderful 5/5 rating and for highlighting the cleanliness of our property and the friendliness of our staff at NC466 Sleep Smithfield. It's heartening to hear such positive feedback, as our team works hard to ensure a welcoming, clean, and comfortable environment for all our guests.Your kind words serve as a great motivation for us to continue delivering exceptional service. We're thrilled that our efforts have made a positive impact on your stay.Should you have any further feedback or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to the opportunity to welcome you back soon.Warm regards,The Team at Sleep Inn & Suites Smithfield, NC

10/10 Excelente

Pat

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Helpful, friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Nickie Childers, General Manager el 9 abr. 2024
Dear Pat,Thank you for taking the time to leave a review of your recent stay at Sleep Inn & Suites Smithfield. We are delighted to hear that you had a positive experience with our staff and found them to be helpful and friendly. Providing excellent customer service is one of our top priorities, and we are thrilled that our team made a positive impression on you.We greatly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 Excelente

Pat

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great clean place to stay. The breakfast ok. Good price and close to Starbucks and other stores. Bed was comfortable. I would stay again
Se hospedó 2 noches en abril de 2024
Respuesta de Nickie Childers, General Manager el 9 abr. 2024
Dear Pat,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience during your stay at Sleep Inn & Suites Smithfield!It's fantastic to know that you found our hotel to be clean and comfortable. We take pride in providing a welcoming and well-maintained environment for our guests, and we're delighted that you enjoyed your accommodations.We appreciate your comments about our breakfast and are glad to hear that you found it satisfactory. Your feedback helps us improve and enhance the experience for all our guests.It's also wonderful to hear that you appreciated our convenient location near Starbucks and other stores. We strive to provide our guests with easy access to amenities and attractions in the area.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Smithfield!Best regards,

10/10 Excelente

Dale

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Much nicer than the Florence South Carolina location.
Se hospedó 1 noche en abril de 2024
Respuesta de Nickie Childers, General Manager el 8 abr. 2024
Dear Dale,Thank you for choosing Sleep Inn & Suites Smithfield and for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and found our property to be much nicer than the Florence, South Carolina location.Our team works hard to provide a comfortable and pleasant experience for all our guests, and it's rewarding to receive such positive feedback. We appreciate your kind words and are delighted that you had a great experience with us.If you have any further comments or suggestions, please feel free to reach out to us. We value your feedback and hope to have the opportunity to welcome you back again in the future.Warm regards,

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
You can walk to the restaurants
Se hospedó 1 noche en abril de 2024
Respuesta de Nickie Childers, General Manager el 8 abr. 2024
Hi Thomas,Thank you for your feedback! We're glad to hear that you found our location convenient for accessing nearby restaurants. We strive to provide a comfortable and convenient experience for all our guests, and we're thrilled that you enjoyed your stay with us.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back on your next visit to Smithfield!Best regards,

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/A
Se hospedó 1 noche en abril de 2024
Respuesta de xit95i95 el 7 abr. 2024
Dear Thomas,Thank you for awarding us a perfect score of 5/5 for your recent stay at NC466 Sleep Smithfield. It's a pleasure to see such a positive rating, and we're thrilled that you enjoyed your time with us.While you haven't left specific comments, your high score speaks volumes, and we're grateful for the opportunity to have served you. Our team is dedicated to providing a welcoming, comfortable, and high-quality experience for all our guests, and it's rewarding to know we achieved this for you.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back in the near future.Best regards,The Team at Sleep Inn & Suites Smithfield, NC

10/10 Excelente

Jacques

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Très bien . Devrait changer le tapis pour du plancher flottant
Se hospedó 1 noche en abril de 2024
Respuesta de Nickie Childers, General Manager el 9 abr. 2024
Cher Jacques,Merci d'avoir pris le temps de laisser un avis sur votre récent séjour au Sleep Inn & Suites Smithfield. Nous sommes ravis d'apprendre que vous avez passé un bon moment parmi nous!Nous apprécions également vos commentaires constructifs concernant le tapis. Votre suggestion sera transmise à notre équipe de gestion pour examen. Nous visons toujours à améliorer notre établissement pour offrir la meilleure expérience possible à nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage dans la région. Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter.Cordialement,

10/10 Excelente

Shannon

Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 5 abr. 2024
Dear Shannon,Thank you for awarding us a perfect score of 5/5 for your recent stay at NC466 Sleep Inn & Suites Smithfield. It’s fantastic to see such a positive rating, and we’re delighted that you had a satisfying experience with us.We strive to make every guest's visit enjoyable and comfortable, and your feedback serves as a wonderful encouragement to our team. If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for how we can make your next visit even better, we’d be thrilled to hear from you.Thank you again for choosing us for your stay. We look forward to the opportunity to host you again soon and continue to exceed your expectations.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

10/10 Excelente

Deward, Wilmington

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was excellent and attentive. Check in was very fast and effortless. Room was clean and just what I reserved. Overall, I'm very happy with my decision to stay here.
Se hospedó 1 noche en abril de 2024
Respuesta de xit95i95 el 4 abr. 2024
Dear Deward,Thank you for sharing your excellent experience with us at NC466 Sleep Inn & Suites Smithfield. We are thrilled to hear that our staff's attentiveness, the efficiency of our check-in process, and the cleanliness of your room contributed to a pleasant and comfortable stay.It's particularly gratifying to know that we met your expectations in every way, and that you are happy with your decision to stay with us. Our team strives to provide the best possible service and accommodations, and feedback like yours serves as a wonderful affirmation of our efforts.We look forward to the opportunity to welcome you back should your travels bring you to Smithfield again. Thank you again for choosing Sleep Inn & Suites Smithfield. Wishing you safe and pleasant travels until we meet again!Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

8/10 Bueno

Natasha

Le gustó: Limpieza, estado de la propiedad e instalaciones
Check in staff was not a bit friendly, didn't welcome you and didn't bother to say thank you. Very curt in dealing with a customer.
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 3 abr. 2024
Dear Natasha,Thank you for taking the time to share your feedback with us. We sincerely apologize for any shortcomings in your check-in experience. Providing exceptional service and a warm welcome to our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion.Please know that your comments have been shared with our team, and we will address this matter internally to ensure that all of our guests receive the friendly and welcoming service they deserve.We appreciate your valuable feedback as it helps us improve and strive for excellence. If there's anything else you would like to discuss or if you have any further feedback, please feel free to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future.Best regards,Nickie ChildersGeneral ManagerSleep Inn & Suites Smithfield

10/10 Excelente

James

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Everything is fine except this is the only Sleep Inn that bugs you until you pre-register. Irritating.
Se hospedó 1 noche en abril de 2024
Respuesta de XIT95I95 el 2 abr. 2024
Dear James,Thank you for taking the time to review your stay at Sleep Inn & Suites Smithfield. We're glad to hear that your overall experience was positive, as reflected in your 5/5 rating. It's always our goal to provide a comfortable and enjoyable stay for our guests.We understand your comment regarding the pre-registration process and apologize for any inconvenience this may have caused. Our intention with pre-registration is to streamline the check-in process for our guests, ensuring a smooth and efficient arrival experience. However, we appreciate your feedback and will consider your input as we continually seek to improve our guest services.Please know that your comfort and satisfaction are our top priorities, and we're here to make your stay as pleasant as possible. If there's anything we can do to enhance your experience during future visits, please don't hesitate to let us know.James, thank you again for choosing Sleep Inn & Suites Smithfield. We hope to have the opportunity to welcome you back soon, ensuring a stay that meets all your expectations without any inconvenience.Warm regards,

10/10 Excelente

Gerald

Se hospedó 1 noche en marzo de 2024
Respuesta de XIT95I95 el 21 abr. 2024
For a brief and positive review like Gerald's on Expedia, here's a concise response that you could use:Guest Name: GeraldReview Platform: ExpediaRating: 5 out of 5Dear Gerald,Thank you for the excellent rating on Expedia! We're thrilled to see that you had a 5-star experience at Sleep Inn & Suites Smithfield. We strive to provide our guests with the best service and comfort during their stay, and your feedback is a valuable affirmation of our efforts.We look forward to welcoming you back soon for another great stay. If there’s anything we can do to make your next visit even more enjoyable, please let us know.Warm regards,Hank DanielsSleep Inn & Suites Smithfield

10/10 Excelente

Yvon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No 1
Se hospedó 1 noche en marzo de 2024
Respuesta de Lynn, Front Desk el 27 mar. 2024
Thank you for choosing our Sleep Inn & Suites in Smithfield and for your kind review! We strive to do our best!

8/10 Bueno

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lynn, Front Desk el 27 mar. 2024
Thank you for choosing our Sleep Inn & Suites in Smithfield and for your kind review!

10/10 Excelente

Barbara

Very nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Lynn, Front Desk el 27 mar. 2024
Thank you for choosing our Sleep Inn & Suites in Smithfield and for your 5 star review!

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loud people ext door, are the walls thin
Se hospedó 1 noche en marzo de 2024
Respuesta de Nickie Childers, General Manager el 24 mar. 2024
Certainly! Here's a response:Dear Joseph,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the noise disturbance from neighboring guests. Ensuring a peaceful and comfortable stay for all our guests is a top priority for us, and we regret that this was not your experience.We understand the importance of soundproofing to maintain a peaceful environment, and we will look into ways to address any issues with noise transfer between rooms. Your feedback is invaluable to us as it helps us identify areas where we can improve.We hope that despite this issue, you were able to enjoy the other aspects of your stay with us. If you have any further concerns or if there's anything else we can assist you with, please feel free to contact us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

10/10 Excelente

Rhonda V.

Se hospedó 1 noche en marzo de 2024
Respuesta de XIT95I95 el 14 abr. 2024
Dear Rhonda V.,Thank you for your outstanding 5 out of 5 rating on Expedia! We are thrilled to see such positive feedback and truly appreciate you taking the time to share your experience at Sleep Inn & Suites Smithfield.We strive to provide an excellent stay for all our guests, and it's wonderful to know that we met your expectations. If there's anything you particularly enjoyed about your stay or if there are ways we can enhance your next visit, please let us know. We're always eager to hear from our guests and make every effort to continuously improve our service.Thank you once again for choosing us for your stay. We look forward to the opportunity to welcome you back in the near future.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

8/10 Bueno

Carolyn

Le gustó: Limpieza, estado de la propiedad e instalaciones
Proximity to 95 and other hotels and restaurants.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nickie Childers, General Manager el 23 mar. 2024
Hi Carolyn,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient with easy access to Interstate 95 and nearby amenities.Your feedback is important to us as it helps us understand what our guests value most about their stay. We're always looking for ways to enhance our guests' experience, and your input is greatly appreciated.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

10/10 Excelente

Maryann

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was our second stay at this hotel and again we were very highly satisfied very clean, courteous staff and decent breakfast choices easy to get on and off from I-95
Se hospedó 1 noche en marzo de 2024
Respuesta de XIT95I95 el 21 mar. 2024
Dear Maryann,Thank you for your fantastic 5/5 rating and for choosing Sleep Inn & Suites Smithfield for your stay once again. We're delighted to hear that we were able to provide you with a highly satisfying experience for the second time. Our team is committed to maintaining high standards of cleanliness, courtesy, and service, and it's rewarding to know that these efforts have positively impacted your stay.We're glad that you found our breakfast choices to your liking and appreciated the convenience of our location near I-95. We understand how important both the start of the day and ease of travel are to our guests, and we're pleased to have met your expectations in these areas.Your continued satisfaction and decision to stay with us again are the highest compliments we could receive. We aim to ensure every guest feels welcome and valued, and feedback like yours inspires us to continue delivering excellence in all we do.Maryann, we're grateful for your feedback and look forward to welcoming you back for your third visit. If there's anything more we can do to make your next stay even more enjoyable, or if you have any suggestions, please don't hesitate to let us know. We're always looking for ways to enhance our guest experience.Thank you again for choosing Sleep Inn & Suites Smithfield. We eagerly anticipate your next stay with us.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC

10/10 Excelente

Kaitlyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Welcoming staff and very cleanly hotel!
Se hospedó 1 noche en marzo de 2024
Respuesta de Nickie Childers, General Manager el 19 mar. 2024
Dear Kaitlyn,Thank you for sharing your feedback about your recent stay at Sleep Inn & Suites Smithfield.We're delighted to hear that you found our staff welcoming and our hotel clean. Your positive comments are greatly appreciated and will be shared with our team.If there are any areas where you feel we could further improve, please don't hesitate to let us know. We value your input and strive to exceed your expectations.We hope to welcome you back for another enjoyable stay in the future!Warm regards,