Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 352 de 1002 opiniones" "
10 - Excelente
352
Evaluación: 8 - Bueno. 304 de 1002 opiniones" "
8 - Bueno
304
Evaluación: 6 - Aceptable. 185 de 1002 opiniones" "
6 - Aceptable
185
Evaluación: 4 - Mediocre. 79 de 1002 opiniones" "
4 - Mediocre
79
Evaluación: 2 - Terrible. 82 de 1002 opiniones" "
2 - Terrible
82
8,0/10
Limpieza
8,0/10
Personal y atención
7,2/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,4/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Cliente verificado
Viajó con su familia
3 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 9 noches en diciembre de 2019
Respuesta de Maggie Coonan el 15 ene. 2020
Dear Traveler
Thank you for your feedback.
I hope that we will have the opportunity to welcome you back
Kindest regards
Maggie Coonan
P A to General Manager
8/10 Bueno
Cliente verificado
Viajó con su pareja
3 nov. 2019
Las habitaciones son amplias, la ubicación Es buena si llevas carro , si no llevas carro no es muy buena porque no hay metro cerca , está cerca una estación de tren solamente pero caminando está lejos
Cliente verificado
Se hospedó 2 noches en octubre de 2019
Respuesta de Maggie Coonan el 12 nov. 2019
Dear Traveler
Thank you for rating us - and for your comments
We will look forward to welcoming you back
Kindest regards
Maggie Coonan
P A to General Manager
8/10 Bueno
SANDHYA
Viajó con su pareja
19 may. 2024
Le gustó: Limpieza, personal y atención, servicios
There should be a lift from the basement car park to the reception. Difficult to carry luggage up the stairs. Some of the the doors were heavy to open. The car park has a width limit to enter which in my view is not necessary. Car park was tight with space. There should be a hand held shower in the bath. Difficult to reach the rose, to change position and therefore made a mess on the floor. Easy to slip. These are constructive comments and hope it helps to improve facilities.
SANDHYA
Se hospedó 2 noches en mayo de 2024
Respuesta de maggie el 20 may. 2024
Dear SandhyaSo sorry you struggled, we are just finishing our replacement of both passenger lifts - the last one to be done was the one that grounds to the basement. Your mention of the width restriction at the entrance is actually to keep incoming and outgoing cars separate and at very busy times, is much needed....I understand your shower preference, I dislike fixed heads myself, we do have a couple of rooms with that shower type, I hope that you might return, please ask for that and tell us why.With kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
David
Viajó con su familia
16 may. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Beautiful hotel
David
Se hospedó 1 noche en mayo de 2024
Respuesta de maggie el 16 may. 2024
Dear DavidThank you so much for your kind feedback and all those stars of course!I do hope that you might return, you will be very welcomeWith kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Sunil
Viajó con su familia
13 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really good experience. Excellent customer service, very friendly staff. Great food
Sunil
Se hospedó 2 noches en mayo de 2024
Respuesta de maggie el 14 may. 2024
Dear SunilThank you so much for your kind and positive feedback.I do hope that you will return, you will be very welcomeWith kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Amie
Viajó con su familia
13 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff in the hotel and restrauant were lovely and couldn’t do enough to help us.
Amie
Se hospedó 1 noche en mayo de 2024
Respuesta de maggie el 14 may. 2024
Dear AmieThank you so much for your kind and positive feedback, very pleased to hear that your stay was all it should beI do hope that you will return, you will be very welcomeWith kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
sophie
17 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel
sophie
Se hospedó 1 noche en abril de 2024
Respuesta de maggie el 19 abr. 2024
Dear SophieThank you for your feedback and your lovely 5 stars!Sincerely hope that you will come and do it all again, you will be very welcome indeedWith kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Remi
16 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice place
Remi
Se hospedó 3 noches en abril de 2024
Respuesta de maggie el 19 abr. 2024
Dear RemiThank you for your feedback and your lovely 5 stars!Sincerely hope that you will come and do it all again, you will be very welcome indeedWith kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Daiane
14 abr. 2024
Daiane
Se hospedó 1 noche en abril de 2024
Respuesta de maggie el 13 may. 2024
Dear DaianeThank you so much for rating us and for all those stars!I do hope that you will return, you will be very welcome indeedWith kind regards and our good wishesMaggieGuest Services Executive
10/10 Excelente
Youcef
13 abr. 2024
Youcef
Se hospedó 1 noche en abril de 2024
Respuesta de maggie el 13 may. 2024
Dear YousefThank you so much for rating us and for all those lovely stars!I do hope that you will return, you will be very welcome indeedWith kind regards and our good wishesMaggieGuest Services Executive
10/10 Excelente
Daiane
9 abr. 2024
Daiane
Se hospedó 1 noche en abril de 2024
Respuesta de maggie el 13 may. 2024
Dear DaianeThank you so much for rating us and for all those lovely stars!I do hope that you will return, you will be very welcome indeedWith kind regards and our good wishesMaggieGuest Services Executive
10/10 Excelente
Daiane
Viajó por negocios
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet
Daiane
Se hospedó 1 noche en abril de 2024
Respuesta de maggie el 12 abr. 2024
Dear DaianeThank you so much for taking the time to rate us.Do hope that you might return, you will be very welcome indeedWith kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Grzegorz
6 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Car park should be free
Grzegorz
Se hospedó 1 noche en abril de 2024
Respuesta de maggie el 8 abr. 2024
Dear GrzehorzThank you for your feedback us and looks like your stay was a good one - all those lovely stars!We will look forward to welcoming you backWith kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
C
6 abr. 2024
C
Se hospedó 1 noche en abril de 2024
Respuesta de maggie el 13 may. 2024
Dear CThank you so much for rating usI do hope that you will return, you will be very welcome indeedWith kind regards and our good wishesMaggieGuest Services Executive
6/10 Aceptable
Luke
Viajó por negocios
28 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cleanliness poor across the whole hotel.
Luke
Se hospedó 1 noche en marzo de 2024
Respuesta de maggie el 3 abr. 2024
Dear LukeThank you so much for taking the time to rate us. Very sorry indeed to hear that you felt our cleanliness let us down, I have forwarded your feedback on to our Head Housekeeper who will take it extremely seriously I assure you - sorry too that I am unable to identify your room or date of stay to enable us to be more specific.I do hope that you will return, you will be very welcome indeedWith kind regards and our best wishesMaggieGuest Services Executive
4/10 Mediocre
Steven
Viajó con su familia y niños pequeños
24 mar. 2024
No le gustó: Servicios, estado de la propiedad e instalaciones
The hotel is very old, clean enough but the evening meal & breakfast offering is limited.
Steven
Se hospedó 2 noches en marzo de 2024
Respuesta de maggie el 25 mar. 2024
Dear StevenThank you so much for your review. Please accept our apologies that you were not impressed with our food offering. I have forwarded your comments on to our Head Chef for his urgent attention and hope that we might have the chance to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
JASVINDER
22 mar. 2024
JASVINDER
Se hospedó 1 noche en marzo de 2024
Respuesta de maggie el 12 abr. 2024
Dear JasvinderThank you so much for taking the time to rate us.Do hope that you might return, you will be very welcome indeedWith kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
Lewis Osu, Warri
22 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The ambience
Lewis Osu
Se hospedó 2 noches en marzo de 2024
Respuesta de maggie el 25 mar. 2024
Dear LewisThank you so much for your review. I hope that we might have the chance to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
2/10 Terrible
Katherine
19 mar. 2024
Katherine
Se hospedó 1 noche en marzo de 2024
Respuesta de maggie el 9 abr. 2024
Dear KatherineThank you for your rating, very sorry to note that one star and regret that your stay does not appear to have been a happy one on this occasion.I do hope that we might have the opportunity to welcome you back, please let me know should that be the case.With kind regards and our very best wishesMaggieGuest Services Executive
10/10 Excelente
PAUL, Windsor
15 mar. 2024
PAUL
Se hospedó 1 noche en marzo de 2024
Respuesta de maggie el 18 mar. 2024
Dear PaulThank you so much for that great 5 star rating.We will all look forward to your return, you will be very welcome indeed.With kind regardsMaggieGuest Services Executive
8/10 Bueno
Anthony
Viajó por negocios
13 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very awkward access for parking. Damaged my camper can roof due to poor height signage. Initial height restriction does not match internal structure of car park. And external overflow car park is jot well signed and looks like it is just for commercial vehicles. Reception was helpful but this will not compensate for cost of repair.
Anthony
Se hospedó 1 noche en marzo de 2024
Respuesta de maggie el 18 mar. 2024
Dear AnthonyThank you so much for your feedback but I was so sorry to hear that your camper van was damaged. There is a nudge bar at the entrance to the car park clearly stressing the height clearance throughout the car park, I am so sorry if you did not notice it, there are several other references also - I was pleased to hear that my colleagues were helpful but of course you are right, it does not help with the cost of repair.We will all look forward to your return - please let me know should this be the case, you will be very welcome indeed.With kind regardsMaggieGuest Services Executive
10/10 Excelente
Shahidul
11 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Truly a gem in Slough, amazing service, quality and super helpful staff.
Shahidul
Se hospedó 1 noche en marzo de 2024
Respuesta de maggie el 13 mar. 2024
Dear ShahidulThank you so much for all those lovely stars and your kind and positive review which hopefully means that you will come back and stay with us again, you will be very welcome indeed.With kind regards and our best wishesMaggieGuest Services Executive
2/10 Terrible
Toilettage La belle et
8 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Vraiment très vieux hôtel le bain boucher le lit reconvert d'un plastique qui fait du bruit toute la nuit et qui fait sa respire mal insonoriser
Toilettage La belle et
Se hospedó 3 noches en febrero de 2024
Respuesta de maggie el 8 mar. 2024
Dear Guest,Please accept our apologies that you were unhappy about some aspects of your stay with us. I would be very happy to look after you personally should your travels ever bring you back to our part of the world if you would contact me direct should this be the case.With kindest regards and our renewed apologiesMaggie Guest Services Executive
6/10 Aceptable
Roger
7 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Roger
Se hospedó 1 noche en marzo de 2024
Respuesta de maggie el 18 mar. 2024
Dear RogerThank you so much for your rating.I do hope that you will come and stay with us again - you will be very welcome indeed.With kind regardsMaggieGuest Services Executive
4/10 Mediocre
Mark
Viajó con su pareja
24 feb. 2024
Le gustó: Limpieza
The lifts were out of order for first couple of days. When booking no one bothered to tell us this. Car parking is £10 a day and car park is very tight to manoeuvre in. Again when booking these facts were not highly visible. Hotel is looking dated now.
Mark
Se hospedó 5 noches en febrero de 2024
Respuesta de maggie el 26 feb. 2024
Dear MarkThank you for your feedback. We have been undergoing a refurbishment of our lifts, cabins and switchgear for the last few weeks, one lift at a time. Just when we were to be handed back the first lift, the second one broke down, we had no warning whatsoever and managed the situation as well as possible, escorting guests up and down using our service lift when needed. I am so sorry that you were affected, all is fixed now happily and our new lift looks amazing - too late for you I know.I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
David
Viajó por negocios
16 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 1 noche en febrero de 2024
Respuesta de maggie el 19 feb. 2024
Dear DavidThank you so much for your feedback. I do hope that you might return, you will be very welcome indeed.With kind regards and best wishesMaggieGuest Services Executive
10/10 Excelente
khawaja M.
11 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
khawaja M.
Se hospedó 1 noche en febrero de 2024
6/10 Aceptable
raymond
11 feb. 2024
Le gustó: Comodidad de la habitación
Average niceish stay
Promising on entry, room bit tired not shiny taps. Mostly adequate. No no slip mat im shower.
raymond
Se hospedó 2 noches en enero de 2024
Respuesta de maggie el 13 feb. 2024
Dear RaymondThank you so much for your feedback, so sorry to hear that you had some reservations regarding your room. I do hope that you will return and stay with us again - you will be very welcomeWith kind regards and our very best wishesMaggieGuest Services Executive
8/10 Bueno
Bettina
6 feb. 2024
Bettina
Se hospedó 4 noches en febrero de 2024
Respuesta de maggie el 13 feb. 2024
Dear BettinaThank you so much for your feedback. I do hope that you will return and stay with us again - you will be very welcomeWith kind regards and our very best wishesMaggieGuest Services Executive
8/10 Bueno
Jeff
Viajó por negocios
5 feb. 2024
Le gustó: Servicios, estado de la propiedad e instalaciones
Location, close to M4 and Slough
Jeff
Se hospedó 3 noches en enero de 2024
Respuesta de maggie el 6 feb. 2024
Dear JeffThank you for your feedback. I do hope that we will have the opportunity to welcome you backWith kind regards and our very best wishesMaggieGuest Services Executive
6/10 Aceptable
Emma
Viajó con su familia
1 feb. 2024
No le gustó: Limpieza, personal y atención
Not good
Room was tired and could have been cleaner. Receptionist, Wilfred, was unhelpful and unaccommodating to requests. Car park extremely tight and very small. Received numerous emails from the hotel - what time are you checking in/ what time are you checking out - totally irrelevant and unimportant for a 4* hotel - as I’ll arrive when I want to and leave when I want to ( before the check out deadline ) . Had to pay for everything - even using the hotel pool.
Emma
Se hospedó 1 noche en enero de 2024
Respuesta de maggie el 6 feb. 2024
Dear EmmaThank you for your feedback. Please accept our apologies for the issues that you mention, I really do take your point re the repeated e-mails and we are looking at that now I do hope that we will have the opportunity to welcome you back With kind regards and our very best wishesMaggieGuest Services Executive
8/10 Bueno
Abdullah
29 ene. 2024
Abdullah
Se hospedó 27 noches en diciembre de 2023
Respuesta de maggie el 30 ene. 2024
Dear AbdullahThank you for your feedback. I do hope that you might return, you will be very welcome.With kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
Kevin
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend away
The whole experience was great only negative for me was the breakfast could have been a better quality for the money
Kevin
Se hospedó 2 noches en enero de 2024
Respuesta de maggie el 29 ene. 2024
Dear KevinThank you for your feedback. I do hope that we might have the opportunity to welcome you back.With kind regards and our very best wishesMaggieGuest Services Executive
6/10 Aceptable
Alexandra
21 ene. 2024
Alexandra
Se hospedó 1 noche en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear AlexandraThank you for your feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Paul
Viajó con su pareja
20 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was perfectly situated close to the motor way and close to Windsor .We were greeted by two very friendly receptionist that booked us in to our room .The suite was very clean with plenty of space. We found all the staff very professional and friendly thought our stay . Will defiantly recommend this hotel
Paul
Se hospedó 2 noches en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear PaulThank you for your kind feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
Trevor
17 ene. 2024
Trevor
Se hospedó 1 noche en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear TrevorThank you for your feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Cliente verificado
15 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear TravellerThank you for your feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
Richard
13 ene. 2024
Richard
Se hospedó 1 noche en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear RichardThank you for your kind feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Robert
12 ene. 2024
Robert
Se hospedó 4 noches en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear RobertThank you for your kind feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
Susan
Viajó con su pareja
12 ene. 2024
It was nice. Undergoing some needed maintenance. Bar restaurant area were cold. I don’t like to eat in a coat. But rooms were warm and though it needs some updating they appear to be working on that. I would stay again. Staff were excellent
Susan
Se hospedó 6 noches en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear SusanThank you for your kind feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
6/10 Aceptable
Michael
11 ene. 2024
Michael
Se hospedó 2 noches en enero de 2024
Respuesta de maggie el 23 ene. 2024
Dear MichaelThank you for your feedback. I do hope that we will have the opportunity to welcome you back.With kind regards and our best wishesMaggieGuest Services Executive
2/10 Terrible
Adnan
5 ene. 2024
Adnan
Se hospedó 1 noche en enero de 2024
6/10 Aceptable
Olive
4 ene. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Had to pay for using leisure facilities and also for parking. Restaurant was not open in the evening.
I think there must have been bed bugs in the bed. My husband woke up with bites ☹️
Olive
Se hospedó 2 noches en enero de 2024
Respuesta de maggie el 9 ene. 2024
Dear OliveThank you for your feedback - so sorry to hear that your husband woke up with bites which I sincerely hope you reported to us so that we could immediately take your room off the inventory and have our pest control contractors check straight away. We take any such allegation really seriously as I am sure any hotel would.I do hope that you will come back and stay with us again - you will be very welcome indeed.With kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
Dawn
3 ene. 2024
Dawn
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Sanjiv
2 ene. 2024
Le gustó: Estado de la propiedad e instalaciones
Sanjiv
Se hospedó 3 noches en diciembre de 2023
Respuesta de maggie el 8 feb. 2024
Dear SanjivThank you so much for your feedback I do hope that we will have the opportunity to welcome you backWith kind regards and our best wishesMaggieGuest Services Executive
10/10 Excelente
Fahad
Viajó en grupo
1 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good experience
Fahad
Se hospedó 1 noche en diciembre de 2023
Respuesta de maggie el 5 ene. 2024
Dear FahadThank you for your feedback. I do hope that you might return, you will be very welcomeWith kind regards and our best wishesMaggieGuest Services Executive
2/10 Terrible
Jas
Viajó con su familia
31 dic. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jas
Se hospedó 1 noche en diciembre de 2023
Respuesta de maggie el 8 feb. 2024
Dear JasThank you so much for your feedback - so sorry to see your one star rating, please accept our apologies for any issuesI do hope that we will have the opportunity to welcome you backWith kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
caydyn
30 dic. 2023
Le gustó: Limpieza, personal y atención, servicios
The renovations being done above the room were incredibly loud and sounded like someone was drilling in my room
caydyn
Se hospedó 2 noches en diciembre de 2023
Respuesta de maggie el 9 ene. 2024
Dear CaydynThank you for your feedback - so sorry to hear that you were disturbed by the contractors as we replace one of our lift cabins and workingsI do hope that you will come back and stay with us again - you will be very welcome indeed.With kind regards and our best wishesMaggieGuest Services Executive
8/10 Bueno
Colin
28 dic. 2023
Colin
Se hospedó 2 noches en diciembre de 2023
Respuesta de maggie el 24 ene. 2024
Dear ColinThank you for your feedback Do hope that we will have the opportunity to welcome you backWith kind regardsMaggieGuest Services Executive
10/10 Excelente
Youssef
Viajó por negocios
27 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
My first choice
I enjoy my stay very much. Everything was perfect.
Youssef
Se hospedó 5 noches en diciembre de 2023
Respuesta de maggie el 8 feb. 2024
Dear YoussefThank you so much for your feedback I do hope that we will have the opportunity to welcome you backWith kind regards and our best wishesMaggieGuest Services Executive