6/10 Aceptable
Jordan
Viajó con su pareja
31 may. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
I wouldn't recommend this hotel or any on Santosa Island to any newcomers coming to Singapore. After paying around $300 per night, I found myself checking around every evening to find all the restaurants closed all day, except the Indian restaurant which costed us $98 USD for a meal for 2. The 7-11 is small and doesn't even have hot food rollers. We found ourselves most evenings, walking to 7-11 having a Dorito and gummy bear dinner because this hotel has 3 'bar and grills' that are closed past 7 pm or open sporadically. Also we paid for the VIP option with our room, which was supposed to come with free breakfast and I ended up having to pay an additional $35 per person per day for "free breakfast." And every single morning they tried to say we were not on the list for free breakfast, after already paying for it twice for the entire length of our stay, they were so unorganized, they tried to make us pay for the breakfast for a 3rd time.
We were scammed by every single taxi driver that picked us up at the hotel or brought us back. We thought it was the normal price because the hotel were the ones to arrange for the pickup and tell us the price. Until we downloaded the app and realized we were being charged anywhere from $50 to $60 USD more for every single trip. And the hotel allowed it. They knew we were being scammed.
I would not recommend this hotel or Santosa island. Its super overpriced and has a major lack of everything. If you come to Singapore, stay in the city.
Jordan
Se hospedó 3 noches en mayo de 2024