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Opiniones sobre Quality Inn Simpsonville - Greenville

2.5 out of 5
Quality Inn Simpsonville - Greenville
3755 Grandview Dr, Simpsonville, SC

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 7 de 12 opiniones" "
Evaluación: 8 - Bueno. 3 de 12 opiniones" "
Evaluación: 6 - Aceptable. 1 de 12 opiniones" "
Evaluación: 4 - Mediocre. 0 de 12 opiniones" "
Evaluación: 2 - Terrible. 1 de 12 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

6,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

daisy

Viajó con su familia y niños pequeños
Le gustó: Limpieza
Very nice place, i loved
Se hospedó 1 noche en abril de 2024
Respuesta de b el 29 abr. 2024
We're thrilled to hear that you loved your stay with us! Thank you for your kind words. We strive to create a memorable experience for all our guests, and we're delighted that we could exceed your expectations. We look forward to the pleasure of hosting you again in the future

8/10 Bueno

Taylor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de b el 7 may. 2024
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found your room at Quality inn and suites Simpsonville to be clean and fresh-smelling during your stay.Maintaining a high standard of cleanliness is of utmost importance to us, and we're delighted that our efforts in this regard contributed to your comfortable experience with us.Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back to Quality inn and suites Simpsonville for another clean and enjoyable stay in the future!

8/10 Bueno

Jesus Ernesto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2024
Respuesta de b el 29 abr. 2024
Thank you for taking the time to share your feedback! We're pleased to hear that you had a good experience during your stay. If there's anything specific you enjoyed or anything we can improve upon for your next visit, please feel free to let us know. We hope to welcome you back again soon!

8/10 Bueno

Rick

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room were maintained, my room had been renovated. Breakfast was available.
Se hospedó 6 noches en abril de 2024
Respuesta de b el 29 abr. 2024
We're glad to hear that you found your room well-maintained and appreciated the renovations! It's great to know that you enjoyed the availability of breakfast during your stay. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for another enjoyable experience soon!

2/10 Terrible

nnabueze O

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The worst experience thus far. I booked my stay via Expedia. However, when I checked in, I was not informed about an early check-in fee. Particularly, when I asked about it. In addition, I received a call early in the morning from the front desk agent regarding a check in fee. Expedia intervened as well as the manager. Ultimately, the manager apologized for the inconvenience and the misunderstanding Into the equation, I extended my stay via Expedia. However, once again, the following morning, I receive a phone call from the front desk (the same agent) who stated that if I extend my stay with Expedia, then I would have to leave the room and check back in during check out time. The front desk agent wanted me to check in with the company directly. Expedia intervened again. Ultimately, I checked in (again) directly with the company, only to receive hostile and unprofessional behavior from the same front desk agent I strongly do not recommend the Quality Inn due to their deplorable display of corporate social responsibility
Se hospedó 1 noche en marzo de 2024
Respuesta de b el 1 abr. 2024
Thank you for sharing your feedback with us. We deeply regret to hear about the challenges you encountered during your recent stay with us. It is concerning to learn about the issues you faced regarding the early check-in fee and the subsequent miscommunication.We sincerely apologize for any inconvenience caused by the lack of clarity regarding our policies and the unprofessional behavior you experienced from our front desk agent. Rest assured, this matter will be addressed with our team to ensure such incidents do not recur in the future. Providing exceptional service to our guests is paramount to us, and we are disappointed to have fallen short of your expectations.We appreciate your patience and understanding throughout this situation. Please know that your feedback is invaluable to us, and we will use it to improve our services moving forward.Should you decide to give us another opportunity to serve you, we are committed to ensuring a more positive experience for you.Thank you for bringing this matter to our attention