We (seven friends) stayed here for four nights, the space was comfortable and a bit larger than we expected. However, there was not a lot of information regarding the property (re. trash, laundry, who to contact with questions). Also, we were disappointed by every amenity listed in the title (hot tub, game room, etc) being closed. The hot tub was drained and all rooms to communal spaces were locked. I get that some of these things will be closed due to COVID however, we specifically searched for listings with these amenities and paid a higher rate to stay here because we believed we would have access to them. I mean, if you know the amenities are closed don't list them in the title of the listing and remove the search filter for them. We also had to buy a coffee pot for the coffee maker as it was missing and we had no contact information for the property manager so I am currently waiting for a response from Vacasa the property management company's info email regarding a reimbursement... I have stayed in properties managed by Vacasa before and had a wonderful experience, personal cell of a local manager who helped with all questions and even delivered extra kitchen utensils that were missing, This stay was quite the opposite with no contact information provided except for corporate email and call center phone numbers. I don't think I would stay here again at its listed rate and with our experience, perhaps if it was advertised more accurately and with a cheaper cost that reflects the actual amenities I would consider it.
Our stay was overall fine, and I believe I would have felt more satisfied if we had a property contact to reach out to with questions and did not expect to have access to the plethora of amenities listed in the title.