Hoteles cerca de Shops at Willow Lawn en Richmond

"El año pasado me hospedé en este hotel y tuve una gran experiencia en todos sentidos y sobre todo la limpieza, es por eso que decidí volver a hospedarme aquí pero mi experiencia fue distinta. Estuve 4 noches y nunca limpiaron la habitación , ni siquiera recogieron la basura. El pasillo del piso sucio . El desayuno regular . No se si vuelva a hospedarme aquí aunque es al que más me conviene por la zona . Solo servía un elevador y el último día ninguno tuvimos que bajar con maletas por las...

"Buena opción. Facil acceso, estacionamiento, piscina y lavanderia disponibles. Habitaciones comodas"

"Location was good but the hotel (room) could use some updating (mold spots on the ceiling, sunken in mattress, heavily stained counter, dirty fridge). Overall the room was nice but definitely wouldn’t be back due to the issues noted."

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"Good location "

"No cambian la ropa de cama ni toallas, y se los pedí en dos ocasiones y aún así no lo hicieron en mis 9 noches de hospedaje."

"I make a payment and not refund because no used the booking, we aren’t any more rooms, terrible"

"Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok"

"Jeffrey was the best host. This is a beautiful property which is obviously lovingly maintained. The building is so pretty and has multiple sitting areas outside of your room (which was also great). I have dietary restrictions and Jeffrey and others made sure to have snacks for me to enjoy during the wonderful nightly happy hours and delicious options for breakfast. This area was also fun to explore and Jeffrey gave us very good pointers on where to go."

"The property was clean. I stayed in a suite with a pull out bed and a king bed in a separate room. It’s spacious. However the air worked in the room with the king bed and did not work in the other room where my kids stayed. It was a big inconvenience because we had to sleep with our door open to the kids room. I went to the front desk and the associate was informed of the issue . The thermal was set at 64 and the room was 77 degrees. Mind you it was 90 degrees outside. She explained that...

"Everything about this hotel is absolutely perfect, including the room, the staff, the food the parking. Everything is always five star."

"Excelente , la habitacion estaba muy comoda y limpia. "

"Excelente "

"Mal "