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Opiniones sobre Holiday Inn Express & Suites Shawnee-Kansas City West, an IHG Hotel

2.5 out of 5

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 430 de 1000 opiniones" "
Evaluación: 8 - Bueno. 303 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 116 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 78 de 1000 opiniones" "
Evaluación: 2 - Terrible. 73 de 1000 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Karina

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La verdad me paresio muy bonito el hotel , muy moderno y muy limpio y un exelente servicio en fron desk y muy buen desayuno
Se hospedó 1 noche en mayo de 2021
Respuesta de Holiday Inn Express & Suites Shawnee el 12 may. 2021
Thank you for your amazing review! We look forward to welcoming you back again for another great stay with us.

10/10 Excelente

Javier

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2018
Respuesta de The Holiday Inn Shawnee, Kansas el 27 jun. 2018
Thank you very much! And thanks for choosing the Holiday Inn Express, Shawnee, KS.

10/10 Excelente

Jose, Oklahoma City.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
May confortable estancia.
Me gusto pernoctar en este lugar si recomiendo este lugar para permancer mas dias.
Respuesta de Michelle el 10 mar. 2017
Thank you for staying with us and giving us your feedback. Your feedback helps us improve our hotel for all our guests. Hope to see you again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación excelente hotel Recomendable 100 %
Arrowhead
Downtown
Respuesta de JonShee` el 14 dic. 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again!! Sincerely, JonShee' Williams Assistant General Manager

6/10 Aceptable

Darrell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de Holiday Inn Express & Suites Shawnee Kansas City W el 14 may. 2024
Thank you for your review, Darrell. It was a pleasure having you stay with us and we look forward to your next visit to us!

10/10 Excelente

George William

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very clean and the price was really good compared to other hotels in the area 🙂
Se hospedó 3 noches en mayo de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 12 may. 2024
Thank you for taking a moment to share your experience at the Holiday Inn Express & Suites Shawnee-Kansas City West. Our team is so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excelente

Michael L.

Viajó con su pareja
Very nice stay. Will stay there again when we’re in the area!
Se hospedó 3 noches en abril de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 22 abr. 2024
We are so happy that you had a great stay with us at the Holiday Inn Express & Suites Shawnee Kansas City West! You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

10/10 Excelente

Alfredo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleaning
Se hospedó 1 noche en abril de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 21 abr. 2024
I'm pleased that you found the Holiday Inn Express & Suites Shawnee Kansas City West to be welcoming and comfortable. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed for 2 nights and everything was excellent. Staff was friendly and very helpful. The room was clean and beds were comfortable. Breakfast was good. Didn't seem like there was a lot of people staying there so that was a plus. It was in a nice area.
Se hospedó 3 noches en marzo de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 25 mar. 2024
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

6/10 Aceptable

Zach

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
My only complaint with our stay was that we were without AC for a majority of the weekend. The hotel wasn’t able to provide a solution besides giving us two fans to use. Our room got up to 84 degrees at night on Sunday and it was very uncomfortable. Other than that the stay was alright.
Se hospedó 4 noches en febrero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 5 mar. 2024
We’re sorry to hear of your less than satisfactory experience at the Holiday Inn Express & Suites Shawnee Kansas City West and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

10/10 Excelente

Barbara

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 24 feb. 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

10/10 Excelente

Bush

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable and quiet sleeping
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 17 feb. 2024
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us and you found your accommodation comfortable and you rested well. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

2/10 Terrible

Robin

Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 21 mar. 2024
Thank you for your feedback and for choosing to stay at our hotel. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.

10/10 Excelente

Josh

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 12 feb. 2024
Thank you for a great review! I'm pleased that you found our hotel to be welcoming and comfortable. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.

10/10 Excelente

Christina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 9 feb. 2024
We greatly appreciate your ten star rating! We have been working so hard to give our best. Thank you for noticing.

10/10 Excelente

Robin

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great friendly staff. Privacy was great. Very quite. Got the room I requested
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 1 feb. 2024
Thank you so much for taking the time to share the highlights of your stay with us and the travel community. We can't be more delighted to know how much you enjoyed your well-appointed room and also our friendly staff. Thank you once again for allowing us to be of service, and we look forward to your next visit.

8/10 Bueno

Joseph

Se hospedó 2 noches en enero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 21 mar. 2024
Thank you for your feedback and for choosing to stay at our hotel. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.

10/10 Excelente

Robin

Le gustó: Limpieza, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 21 ene. 2024
Thank you for reviewing your stay at the Holiday Inn Express & Suites Shawnee Kansas City West. It is a pleasure to know you had an enjoyable experience with us and loved our convenient location. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

10/10 Excelente

Philip

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 8 ene. 2024
We are always striving to improve our services and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

10/10 Excelente

ryan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 3 noches en diciembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 4 ene. 2024
This review made our day! Thank you for your recommendation and we look forward to welcoming you back again next time you are in our area.

6/10 Aceptable

Syed, Coon Rapids

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
There was gas smell in the property which made us quite uncomfortable. Moreover, there was sewer smell in our room and we had to change our room. There was no chair in the room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 4 ene. 2024
Thank you for your feedback. Your concerns have been shared with the leadership team to address.

10/10 Excelente

Franco

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Place to Stay!
First time we stayed here and really had a great time. Looking forward staying here again. Staff are friendly and nice. William was the best.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 1 ene. 2024
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very Accommodating
Staying to be close to family. They accommodated us when we needed to extend our stay due to illness in our family. We appreciated being able to stay in the same room when we had to extend. We were grateful for their excellent service!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 28 dic. 2023
Thank you for your review. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

8/10 Bueno

Susan

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Toilet didn’t work : I fixed it myself, worn/scraped area in floor of shower, ottoman worn , one elevator out /not working/ outside hotel sign lights are out.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 17 dic. 2023
Your feedback is very important to us and we have shared your concerns with our maintenance team to correct the issues. Thank you for being our guest and we hope to welcome you back in the future.

10/10 Excelente

Phillip

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 5 dic. 2023
Thank you for including the Holiday Inn Express & Suites Shawnee-Kansas City West in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excelente

Liban

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great customer service
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 20 nov. 2023
Thank you for taking the time to write a review of our hotel. We take seriously your decision to stay with us and hope you will do so again.

8/10 Bueno

Sabrina

Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 10 dic. 2023
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfy bed!
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 5 nov. 2023
We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bueno

Sam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 29 oct. 2023
Thank you for your review. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

8/10 Bueno

Chelsea

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 23 oct. 2023
We hugely appreciate your positive feedback. We have been working so hard to give our best. Thank you for noticing.

10/10 Excelente

Cara

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place for our team to stay.
It was a great place to stay for our diverse youth team on a long trip.
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 17 oct. 2023
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon.

6/10 Aceptable

Sean

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 18 oct. 2023
Thanks so much for your feedback. We try to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

6/10 Aceptable

Mike

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Huge hole in parking lot, common areas seemed a little dilapidated
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 16 oct. 2023
Thank you for your feedback. We appreciate your business and look forward to welcoming you back again,

6/10 Aceptable

Eric

No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 15 oct. 2023
Thanks for staying with us recently. We appreciate your valued business and look forward to serving you in the near future.

2/10 Terrible

Mark

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room had trash in it when arrived and the whole hotel had a strong musty smell.
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 13 oct. 2023
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

10/10 Excelente

Emily

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 13 oct. 2023
We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

2/10 Terrible

Randall

Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 2 nov. 2023
We sincerely apologize for not meeting your expectations. If you have further information that would help us improve please don't hesitate to reach out to us.

10/10 Excelente

Matthew

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 7 oct. 2023
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

8/10 Bueno

Eddie

Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 28 oct. 2023
Thank you for sharing your review with us. It means the world to us and to our entire team! We look forward to serving you again soon!

10/10 Excelente

DeeDee

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was wonderful, nice and clean and would stay there again.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 3 oct. 2023
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 29 sept. 2023
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. I hope that we will impress you with exemplary service during future visits.

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Driveway up to hotel had huge pot hole in it. One elevator was out of order - but had no sign, was frustrating how long it took to get an elevator until you asked and found out only 1 was working.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 26 sept. 2023
Thank you for your review. We are sorry if there was any miscommunication regarding one of the elevators not working during this visit. We understand your frustrations and regret the inconvenience caused. Although this is not a normal occurrence at our hotel, we will discuss your feedback with the appropriate individuals. We hope you will consider choosing our hotel on your next visit to our area so we can provide you with the hospitality you deserve.

10/10 Excelente

Emily

Se hospedó 1 noche en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 18 sept. 2023
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excelente

Veronica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved it
Se hospedó 2 noches en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 13 sept. 2023
We are glad to read how much you enjoyed your time at our hotel. Thanks for posting a review so future travelers can read about your pleasant experience.

8/10 Bueno

ELizabeth

Se hospedó 1 noche en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 2 oct. 2023
Thank you for sharing your experience with us. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.

8/10 Bueno

Shandra

Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 12 sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Kimberly

Se hospedó 1 noche en agosto de 2023
Respuesta de BradF el 17 sept. 2023
Hi Kimberly,Thank you so much for top score. It is appreciated.

10/10 Excelente

Millie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, breakfast was good, pool was refreshing. Very clean
Se hospedó 2 noches en agosto de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 12 ago. 2023
Thanks for posting a review so future travelers can share your pleasant experience.

8/10 Bueno

Linda

Se hospedó 1 noche en julio de 2023
Respuesta de Holiday Inn Express & Suites Shawnee-Kansas City W el 19 jul. 2023
Your comments are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!