This is the best hotel in Shantou by much, second is the Meritus but if you are looking for a well known "western" hotel this is the only one you´ll find in this town. Rooms are comfortable, clean and quiet. The Gym is great, the spa is luxurious but too expensive compared to any other 5 star hotel in China. My only complaint is about the fact that most of the staff won´t understand but the most basic "Tarzan like" english with the usual "no problem" when they can´t understand at all... Anyway, this is very usual in China and sometimes you just have to understand that you are the foreigner so you are the one suposed to understand their language...