Dear Jorge,Thank you very much for staying at Mandarin Oriental Pudong, Shanghai and for sharing this wonderful review here with us.We are so glad that you enjoyed having the night walk at the hotel. As our hotel is located right beside the Riverside Promenade and thus the Huangpu River, we have an exceptional view of the bund and the city.Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our personalized service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future.I sincerely hope we have the pleasure of welcoming you back in the future.Warm regards,Emil LeungGeneral ManagerMandarin Oriental Pudong, Shanghai

Dear Ohtake,Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us.It is great to know how much you enjoyed our modern and stylish hotel design, spacious guest rooms and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel.We look forward to welcoming you back and to creating more lasting memories during your next visit.Warm regards,Emil LeungGeneral ManagerMandarin Oriental Pudong, Shanghai

Dear Hiroyuki,Thank you very much for staying at Mandarin Oriental Pudong, Shanghai and for sharing this wonderful review with us.We are delighted to hear that you enjoyed the cuisine provided by our Michelin-starred restaurant, Yong Yi Ting.Feedback such as yours is very valuable to us in maintaining our standards. Please rest assured that your comments have been shared with the hotel team.I sincerely hope we have the pleasure of welcoming you back in the future.Warm regards,Emil LeungGeneral ManagerMandarin Oriental Pudong, Shanghai

Dear Jia,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by the Wi-Fi charging policy. Your feedback will be taken into consideration as we make any necessary adjustments.If there is anything further we can do to enhance your experience or if you have any additional concerns, please do not hesitate to contact us directly. We are here to assist you in any way we can.Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely, Emil LeungGeneral ManagerMandarin Oriental Pudong, Shanghai

Dea NORIKO, thank you for staying at Mandarin Oriental Pudong, Shanghai and for leaving your review here. We are thrilled to know that you had a wonderful stay experience. We look forward to welcoming you back soon.

Dear valued guest, thank you for staying at Mandarin Oriental Pudong, Shanghai and for leaving your review here. We are thrilled to know that you had a wonderful stay experience. We look forward to welcoming you back soon.