4/10 Mediocre
Ken T.
2 sept. 2025
Bathroom leaked for the entire 2 days of our stay due to the in-ceiling air conditioning unit. This left the bathroom in a pool of water, and rendered it entirely unuseable. . Management came in to fix and left all their tools in bedroom. They ended up not fixing the problem while we were there. You can tell from the ceiling that this was not the first time that this has happened. They clearly should not have rented this out until the issue was fixed. Lisa, the on-premise manager was very responsive, however, when it went up the chain to senior management and owners, the response to this situation has been terrible. After weeks of back and forth, management/owners agreed to give us only 10% refund. However, it has been almost one month and I still have not received anything. There are lots of nice places nearby, I would not come back to this place.




Ken T.
Se hospedó 2 noches en agosto de 2025