The cabin was beautifully decorated. The kitchen was fully stocked w/every type of pot, pan, utensil anyone would need. I learned all this AFTER the headache of getting in! Apparently, the locks on the front door were changed so the key in the lockbox would not open the front door (first attempt to contact property manager). We decided to go around back (to try to climb thru a window) and noticed there was a back door and fortunately the key worked on that door. Since we rented both the upstairs and downstairs bedrooms and was only provided the code to one lockbox, we attempted to use the key to open the upstairs bedroom but it didn't work. Since there was a separate lockbox, we the same code but that didn't work either and no other code was provided in the "instruction book" left in the main cabin (2nd attempt to contact the property manager). At this point, we are panicked because while the main cabin is a decent size, it would not comfortably accommodate all my guests. My husband decided to use his "paratrooper" skills and climbed up the side of the house to see if he could open the door to the balcony, and fortunately, that door was unlocked so we were able to unlock the upstairs bedroom. The problem however, was the key didn't work so anytime we left the premises, we had to leave the upstairs bedroom unlocked which was concerning because of our personal belongings in the room (3rd attempt to contact property owners). Our next issue was with the televisions, although there were cable boxes w/each television & remotes for Xfinity, none of the TV worked (4th attempt to contact the property owners).
Overall, the property was very nice but should be thoroughly cleaned before each guest. When we attempted to open up the sofa bed upstairs we found gummie bears in cushions, and there was an empty soda bottle under the bed downstairs. There was dirt on the floor in the game room which I could overlook but the fact that there were chalk cues, a ball from the pool table, the "M" from the sign, as well as a soda bottle all on the floor was a clear indication the room was not cleaned. My final night at the cabin I attempted again to contact the property owners. All in all, I would have rated my stay higher if the property owners returned any of my calls or emails DURING MY STAY. By the way, my stay was from 7/19/19 - 7/21/19 and guess what?! On 7/22/19 I received an email w/the code for the room upstairs! I just l had to laugh.