We were very excited to finally have some time for a much needed get-away to celebrate our 20th anniversary and Valentine’s Day weekend. Following a six-hour drive, this was going to be amazing. Upon entering the code on the front door, we were hit with a very strange smell; one that may be similar to a musty-like odor. Hoping the smell would eventually go away, we brought our personal items into the kitchen, living room, and a bedroom. So, to share our experience, I was very surprised and quite disappointed with the poor quality of cleaning and physical upkeep by the management company. In no particular order, wallpaper was pealing from the walls in the bathrooms, a bathroom had severe rust stains extending from the faucets to the tub drain and paint peeling from the ceiling, the cabinets in the kitchen are covered with grime, apparently one of the burners on the stove top needs to be at #3 to mean it is turned off, the bathroom/laundry room off the kitchen has no way of turning on the light, the railing to the second floor likely has not been cleaned for quite some time (blackness on the light wood rail), the bath sink on the second level drains very slowly, a gross stain is on the floor in the upper bedroom, neither of the two gas fireplaces are operable, the walls in the dining area have what appears as ceiling plaster not cleaned from the walls since texturing the ceiling, there is no window covering on the front door that looks right into the main living area, the game room includes a pool table (no other games in the entire cabin), and refrigerator that freezes food in the top shelf of the refrigerator (not freezer, the seal is broken on the door and the one control dial will not adjust). Three other larger issues; no Wi-Fi (did not catch this on the info page without click into an additional area). Vacasa advertises cable available which usually implies Wi-Fi. Nope, only Direct-TV which is satellite, not cable. The “updated theatre room” was a huge disappointment. Other than no directions provided for turning on devices, the sound kept breaking up and varying in volume. I am a sound engineer, so have a little experience of how this stuff works. The room was useless to us! And the third, the “private hot tub” is private with exception of the large house next door that has a very good view of the hot tub.
DO NOT STAY HERE!