This place has potential, but fell short because of poor maintenance. When we arrived, the electricity in the living area wasn’t working. No lights, not tv, etc. So we called to get assistance and had a hard time even getting ahold of anyone. Finally, a really nice guy named Scott came; and after trying to figure out what was going on for a bit, he was finally able to temporarily fix the issue inside, but that meant the outside lights didn’t work. He said an electrician would come in the morning to fix the issue. Nobody ever came, so we ended up not being able to use the lights outside unless we didn’t use the lights/tv inside. I can’t tell you how annoying that was for everyone.
Then, when we used the jet tub upstairs in the master bedroom, it began to leak in the main floor bathroom beneath us. This leak came from the tub itself. No water was spilled onto the floor. It did not stop leaking until we had completely drained the tub. So again, we called for maintenance. Someone came, and they were unable to help us. We just couldn’t use the jet tub for the remainder of the trip.
Also, whenever we used the showers, tubs, or kitchen sink, they would not drain properly so there was standing water in them a majority of the time, and one shower even had hair in the bottom of it from previous guests. It was there when we arrived. Extremely disgusting!
Now for some constructive criticism that I hope will help future guests. The main sofa in the living area is very old and worn down. The seat cushions were basically flattened down and uncomfortable. There were several different light bulbs mixed together in all of the ceiling fans and light fixtures. Warm and cool lights made for terrible lighting and just looked bad. The bathrooms had very little lighting, and it was hard to see and almost impossible to do our hair and makeup. These last few things may seem nit-picky, but they are easy things to fix and would make for a more pleasant stay.
All in all, this cabin had great potential but fell short because of poor maintenance. Because of this, we will definitely look elsewhere next time we stay in the Pigeon Forge area (which is once or twice a year) and will recommend to others that they do the same.