6/10 Aceptable
Melissa S.
21 jun. 2025
Beautiful home poorly supplied
A few good things—great location, nice size house, bathrooms with most bedrooms. The house is beautiful overall! There were views of mountains and you could see the fireworks from Dollywood. Surprising things—the amount of stuff we had to supply ourselves. Luckily a Walmart was nearby. We had to supply own toilet paper, (they supplied 2 rolls of 1 ply for each bathroom), hand soap (they supplied tiny hotel soap bars), bath soaps, garbage bags, laundry detergent, dish detergent, dish towels (there were only 2), bath towels (the ones provided were small and worn down like water park towels), Kleenex, napkins, paper towels (they supplied a couple small rolls), and hangers. We’ve stayed at a lot of rentals and this is the first time we’ve encountered this. The dryer vent was out of the wall and despite many attempts to get someone out to fix it—no one ever did. They even told me that someone came out and fixed it. The DVD player was clearly broken with the door hanging open, but they did send someone to fix it. There was a broken chair and all the chairs in the “theatre room” were dirty. The bunk bed had a support broken loose and the ladder was broke loose with nails exposed. The light was non working in one of the bedrooms and never got fixed. We were expecting a little more for the price we paid. Clearly the homes ran by big companies have less personnel touches and next time I rent I will be looking for a personally owned home and not a big corp with bot communication.
Melissa S.
Se hospedó 7 noches en junio de 2025