8/10 Bueno
Mallory B.
23 mar. 2026
Le gustó: Limpieza
I have to start by saying WOW! This cabin is amazing. The house itself has so much to offer. Truly couldn’t have asked for a better house for the money. The location was great too. Not too far from Gatlinburg or Pigeon Forge. We actually went into Wears Valley this time because of the location of the house and fell in love with that area as well. The biggest negative I have is the Property Management company. While they do respond quickly, (and maybe a robot?) I found it to be SO much less personal than any other VRBO that I’ve used. We travel a lot and have never had an issue but I was actually really sad about it here. We had communicated a few times about early check in. Traveling with several kiddos we knew we’d be in an hour early and didn’t want to hit the strip with tired babies. When asking about checking in early they said the property wasn’t ready. We sat outside the house for an hour. No one there. No cleaners. No one came and no one went but we were told several times the house was not ready. Come Saturday when it was time to leave, the cleaning crew sat out in from of the house for 30 minutes before checkout. Unannounced. I had to check in with the property managers to verify that they were the cleaners and not some strangers watching us.The cabin itself, 10 stars. I felt we really lost out on the communication and personal touch with the property management company in the middle.
Mallory B.
Se hospedó 7 noches en marzo de 2026