Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre Econo Lodge

2 out of 5
Econo Lodge
644 Mulberry Ave, Selmer, TN

Opiniones

6,8
Evaluación: 10 - Excelente. 14 de 66 opiniones" "
Evaluación: 8 - Bueno. 17 de 66 opiniones" "
Evaluación: 6 - Aceptable. 16 de 66 opiniones" "
Evaluación: 4 - Mediocre. 13 de 66 opiniones" "
Evaluación: 2 - Terrible. 6 de 66 opiniones" "

7,2/10

Limpieza

6,8/10

Personal y atención

6,4/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mary

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well kept
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 11 may. 2024
Dear Mary, We're delighted to hear you enjoyed your stay with us! Thank you for the kind words. We're thrilled you found everything to your satisfaction, and we look forward to welcoming you back again soon!

10/10 Excelente

Donnie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 11 may. 2024
Dear Donnie, We're are glad you enjoyed your stay .Thank you for choosing us, and we hope to welcome you back soon!

8/10 Bueno

Josh

Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Not a bad place to stay. Only problem is the bedding isn't always clean and sometimes they don't restock the toilet paper.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 21 abr. 2024
Dear Josh, Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay. We apologize for any inconvenience caused. We will address these matters with our team to ensure they are promptly resolved. Your loyalty is important to us, and we hope to have the opportunity to regain your trust and provide you with the exceptional experience you deserve on your next visit.

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Updated room with tile and marble.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 23 mar. 2024
Dear David,Thank you for the wonderful review! We are thrilled that you found everything to your liking.

10/10 Excelente

Matthew

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 23 mar. 2024
Dear Mathew,We are so glad you enjoyed your stay with us. Please come see us again.

8/10 Bueno

Belinda, Carbondale

Viajó con su familia
Le gustó: Limpieza, servicios
The Econo Lodge was close to our rodeo event. The room smelled clean upon entry. No breakfast at all. Personnel interactions were brief and curt.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 23 mar. 2024
Dear Belinda, We appreciate your kind words and are thrilled to hear that our hotel exceeded your expectations. Our team works hard to provide exceptional service and it’s wonderful to know that their efforts have not gone unnoticed.

2/10 Terrible

Wakingdrea

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nasty, filthy, would not recommend to a dog
The room was disgusting! Informed management and they did nothing about it! I was itching the entire time I was in the bed. Decided to look at the bed and it was filthy! There were roaches in the corner of the from and dead spiders. I would recommend a dog to stay here let alone a person!
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 13 dic. 2023
Dear Wakingdrea, we regret to hear about the inconveniences you had while staying with us. We'll strive to address your concerns, and we hope to have a chance to change your perceptions.

4/10 Mediocre

vanessa

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Floors were nasty and the base boards look like they have never been cleaned. I dont thi k tge shower had since it had spider webs. We stay there only because we have no other choices in Selmer, Tn.
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager el 13 dic. 2023
Dear Vansessa, Our apologies that your experience with the room was not in line with high standards of service. We have communicated this information to our Housekeeping Director to ensure the issue is corrected hope you will give us a try again in the future.

8/10 Bueno

Kristy

Viajó con su pareja
Le gustó: Limpieza, personal y atención
This property has been several brands over the last few years. They have made some much needed improvements (replaced carpet with LVP, upgraded the bathrooms, replaced linens). They used to provide a continental breakfast, but that has not come back since COVID.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 18 oct. 2023
Dear Kristy, Our goal is to impress everyone who stays at Econolodge , Selmer , TN, so we're happy to hear we succeeded with you! It's great to know that our beautiful improvement impressed you. Thank you for the kind review and recommendation. We look forward to seeing you again soon.

4/10 Mediocre

Elizabeth, Columbia

Viajó con su familia
No le gustó: Servicios
Desk attendant was not friendly or welcoming. Never offered Wi-Fi information, etc. Was skeptical when I said no pet would be in the room. Said my Expedia prepayment etc was denied.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 18 oct. 2023
Dear Elizabeth, Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any issues with the Expedia payment and for any difficulty getting them resolved. We'll look into your comments further and be grateful for the chance to provide you with a more enjoyable visit.

4/10 Mediocre

Clint

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 4 oct. 2023
Dear Clint, Please let us know how we can get 5 star review next time.

2/10 Terrible

Jim

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We paid for everything before we got there through hotel.com. Then when we got there, they charged us extra and said that hotel.com didn’t pay for everything.
Se hospedó 1 noche en agosto de 2023
Respuesta de general manager el 31 ago. 2023
Dear Jim, We apologize that you received poor service during your stay with us. This is unacceptable! We will share this feedback with our team members and leadership and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to share your experience and leaving us invaluable feedback.

4/10 Mediocre

Donna

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The place was dirty.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 26 jul. 2023
Dear Donna, Thank you for taking the time to share your experience about your recent stay with us. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 Aceptable

Chris

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed here for one night. Room was okay not real clean. Had to put up a deposit on the room checked out the next morning no one at front desk to get deposit back. Took 2 days to get the deposit back.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 26 jul. 2023
Dear Chris, Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 26 jul. 2023
Dear Mark, We appreciate your review and are glad you enjoyed your stay with us!

8/10 Bueno

Dana

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
It was safe and very quiet
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 7 jul. 2023
Dear Dana, Thank you for your review review. We hope to serve you again in the near future.

8/10 Bueno

Gerald A, Lubbock

Viajó con su familia
Le gustó: Personal y atención
Did not like not having a breakfast situation as the property had this service in the past. Inconvenient not to have this service. The property is equipped for this service.
Respuesta de General Manager el 29 may. 2023
Dear Gerald, Thank you for taking the time to share your experience about your recent stay with us. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 Aceptable

Terry

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
The booking ad said there wud be a complimentary breakfast. There was NOT. We were still in our room one morning when the maid arrived. She said she wud come back later. She did not. Our room was adequate but ... drab ... with walls painted a dark color, a bit 'depressing'. The room was clean, bedding fairly new, bathroom updated, hair dryer, hot water pot for tea, instant coffee. Overall - acceptable but not great.
Se hospedó 4 noches en abril de 2023
Respuesta de General Manager el 3 may. 2023
Dear Terry, Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. We hope that you will give us another chance next time you're in Selmer, TN.

2/10 Terrible

Valerie

Viajó en grupo
No le gustó: Personal y atención, servicios
The front office staff would not change my booking because they said they had no rooms available for the day i wanted. It showed online that she had available rooms & i told them that but they said they didnt & didn't know why Expedia put that they did.
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager el 3 may. 2023
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 Aceptable

Becky

Viajó con su familia
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager el 18 abr. 2023
We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon.

8/10 Bueno

Kelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasantly Surprised.
We came up to help with the cleanup from the tornados that hit the area. We got one of the last rooms - very comfortable and spacious. There aren't a lot of options for hotels in Selmer, this hotel has been remodeled since the last time we stayed. Check-in took a while and it seemed like I was bothering the clerk. We didn't get a wi-fi password so not sure if they have wi-fi or not.
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager el 14 abr. 2023
Dear Kelly, We’re thrilled that you were satisfied with your stay! Your feedback is greatly appreciated. We hope to have you again in the near future!

8/10 Bueno

Herbert

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Basic Comfortable accommodations
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 31 mar. 2023
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

6/10 Aceptable

Kent, Flemingsburg

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I prepaid for my room on Expedia, still took 10 minutes to check in. Property run down, not in great shape. Reasonably clean
Se hospedó 1 noche en enero de 2023
Respuesta de General Manager el 10 feb. 2023
Dear Kent, We would not be able to grow and develop without feedback like yours. Thank you for taking the time to share your experience with us. We hope to see you again soon.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2023
Respuesta de General Manager el 13 ene. 2023
We’re thrilled that you were satisfied with your stay! Your feedback is greatly appreciated. We hope to have you again in the near future!

6/10 Aceptable

Sandra

Viajó con su familia
Le gustó: Limpieza
I called to alert staff we would be arriving around 5 am and to confirm someone would be there to check us in. I arrived at 5:15 am, the front door was locked. Rang the bell, knocked and called for 5 minutes before someone came to the front. Can see that I woke them up. Checked out at 4 am. Front door locked again. No one came to door so had to leave room key between the door and left a message on VM that I checked out. Room was clean but fridge and microwave combo very outdated. Microwave had turn buttons instead of digital buttons. Face cloths were thin and discolored from wear and tear. Toilet ran. Had to wiggle the handle to stop it. TV was horrible. Horrible sound and horrible connection. Had to keep unplugging and replugging to get it to work.
Respuesta de General Manager el 13 ene. 2023
Thank you for taking the time to share your experience about your recent stay with us. We apologize for any inconveniences. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. We hope you will give us another chance next time you’re in Selmer . Thank you.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
DO NOT STAY
Never in my life will I EVER stay at this hotel again. Ya'll need to get them off your site. The place is disgusting. Towels with brown spots all over them, overcharging for pets (they charge PER pet), $100 deposit on TOP of the pet fee, the bed was broken (Literally sunk in on one side), the tub would NOT drain (reported this to housekeeping and was told they knew about it, but the owners had not chosen to fix it, also told the owners and literally no response), we had 2 lights that worked besides bathroom area. They advertise "free breakfast" but there is no breakfast due to "COVID". Umm, didn't those restrictions stop? The parking lot is littered with trash, along with the grassy area they expect you to take your dogs to do their business at. We got a call Saturday morning saying we hadn't paid for the dogs being there, however, we TOLD them we had dogs when we checked in and was under the assumption they charged us. They didn't, so we had to go up there Saturday morning and pay $350. So that is basically dang near $180 a night for a slum hotel! The pics do NOT match the hotel. Oh and by the way, it advertises room service.....lol. All I can do is laugh at that. We checked in at 2am, normal hotels have someone on third shift. Instead, their door is locked and I stand outside in the cold for five mins waiting on the woman to get out of bed so we can check in. Just don't stay here...drive an extra hour to the next town or rent a house.
Se hospedó 1 noche en noviembre de 2022
Respuesta de General Manager el 13 ene. 2023
Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Please know that your feedback is important to us, so we have sent this to our Executive Team to address the issues found. We hope that you will give us another chance next time you're in Selmer.

2/10 Terrible

Zachary

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2022

8/10 Bueno

R Jeffrey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay for the price. Room was clean. Staff was great
Se hospedó 5 noches en noviembre de 2022
Respuesta de General Manager el 27 nov. 2022
Dear Jeffrey, We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

2/10 Terrible

Kaitlin

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The toilet was plugged upon arrival. Maintenace came and went and did nothing. No trash can in the room.
Se hospedó 6 noches en noviembre de 2022
Respuesta de General Manager el 27 nov. 2022
Dear Katlin, We are sorry to hear about these issues you had while with us. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

4/10 Mediocre

Len

No le gustó: Servicios, estado de la propiedad e instalaciones

8/10 Bueno

Gregory

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very easy to work with and took care of our needs. The rooms were neat and clean.
Se hospedó 3 noches en octubre de 2022
Respuesta de General Manager el 19 oct. 2022
Dear Gregory, Thank you for taking the time to share your experience with us. We appreciate the fantastic review and are glad you enjoyed your stay with us. We hope to have you back next time you're in Selmer

4/10 Mediocre

Kendra

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2022
Respuesta de General Manager el 25 sept. 2022
Dear Kendra, Thank you for taking the time to share your experience with us. We appreciate the review and We hope to have you back next time you're in Corinth.

6/10 Aceptable

Taralynne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was no way to plug up electronic devices by bed to recharge. This Choice Hotel has not been upgraded to recent standards.
Se hospedó 2 noches en septiembre de 2022
Respuesta de General Manager el 25 sept. 2022
Thank you for taking the time to share your experience with us. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Selmer,

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No issues
No issues. Comfortable room.
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager el 15 ago. 2022
Dear Lisa, We are delighted to hear your stay was nothing less than exceptional. Thank you for choosing to stay with us!

6/10 Aceptable

pierre

Se hospedó 2 noches en julio de 2022

6/10 Aceptable

Robert

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
No breakfast as advertised on website and business sign. Using covid as an excuse to keep the dining area closed just to save a couple of bucks is sad. At least offer the customer a voucher for the local fast food places; a small amount is fine. Or discount the room price a little.
Se hospedó 1 noche en julio de 2022
Respuesta de General Manager el 15 ago. 2022
Dear Robert, Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. Thank you again and safe travels.

8/10 Bueno

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and comfortable
Only 1 channel available on tv. Took a long time to check in.
Se hospedó 1 noche en julio de 2022
Respuesta de General Manager el 28 jul. 2022
Dear Lisa, Guest satisfaction is our highest priority, so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and taken into conisderation as we continually update and improve. We appreciate you taking the time to share your review with us and we hope to impress on a return visit.

8/10 Bueno

WILLIE

Se hospedó 3 noches en julio de 2022
Respuesta de General Manager el 19 jul. 2022
Dear Willie, We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

6/10 Aceptable

Chris

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022
Respuesta de General Manager el 13 jul. 2022
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

10/10 Excelente

Marcella, Carleton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great start for the money. Staff extremely pleasant. Great sleep on a very comfortable bed.
Se hospedó 1 noche en junio de 2022
Respuesta de General Manager el 13 jul. 2022
We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

10/10 Excelente

Larry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Austin

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
There was only one person working and we would find her sleeping all the time. She was very rude too.
Se hospedó 1 noche en junio de 2022
Respuesta de General Manager el 16 jun. 2022
I'm so sorry for your poor experience at our hotel and we are very sorry we did not meet your expectations. We regret that our front desk staff was not met with our excellence in service. We value you as our guest and appreciate you taking the time to write. We hope to have the opportunity to welcome you for a more pleasurable experience.

4/10 Mediocre

Allyson

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bed was nice and no bedbugs, but other furniture was not clean. Microwave, fridge, mirrors, couch, walls, floors…
Se hospedó 2 noches en junio de 2022
Respuesta de General Manager el 16 jun. 2022
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect . The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We would love another opportunity to serve you.

4/10 Mediocre

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
While the listings all say breakfast is included. We’re far enough past the pandemic for that to be an excuse. Plus listings should be current. Also this is not a nice enough place for the price. The $100 deposit is unreasonable for a prepaid room. Hardly any places do that.
Se hospedó 1 noche en junio de 2022
Respuesta de General Manager el 13 jul. 2022
Thank you for taking the time to share your experience with us. We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Selmer ,TN.

4/10 Mediocre

Renee

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sad, sad, sad!!!
The person who checked us in was very rude. She indicated that we should be happy with the conditions because we got such a good rate. The room was very dirty, the floor behind the nightstand looked as if it hadn’t been swept in months. The sheets were dirty.
Se hospedó 1 noche en mayo de 2022
Respuesta de General Manager el 16 jun. 2022
I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.

10/10 Excelente

Johnathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2022
Respuesta de General Manager el 8 jun. 2022
We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our comfortable beds and ample amenities. Thank you for staying with us and we look forward to seeing you again.

6/10 Aceptable

Tony

Viajó con su familia
I think we will stay elsewhere next time.
Room was not ready till 5 pm. Sign says check-in @ 2 pm. No breakfast as advertised, still using Covid as excuse.
Se hospedó 2 noches en mayo de 2022
Respuesta de General Manager el 16 jun. 2022
I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.

6/10 Aceptable

Elaine

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Clean and comfortable bed
Very clean and comfy bed Was disappointed as no breakfast was being served
Se hospedó 3 noches en mayo de 2022
Respuesta de General Manager el 16 jun. 2022
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, Thanks again and we look forward to your next visit.

4/10 Mediocre

Eydie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Econolodge Lodge in Selmer grade D-.
We arrived at Econolodge in Selmer, TN around 7:30pm. I was apprehensive about having to give the clerk a $100. deposit, as there was no mention of that when I reserved and paid in advance. Then I was told no breakfast because of COVID. I reserved with free breakfast for my family if four. No mention of COVID. I asked what time the pool opened and was told the pool was broken. I reserved the room with my grandchildren specifically because they advertise with a beautiful pool. Falsely So overall the room was clean and comfortable. But I didn't get at all what was promised and expected. Needless to say, I won't be back.
Se hospedó 2 noches en mayo de 2022
Respuesta de General Manager el 7 jun. 2022
We are so pleased to hear our nice beds, clean room were the highlights of your stay. Thank you for your compliments however, we regret that we did not exceed your expectations this trip. We value you as our guest and hope to have you stay with us again for a better experience. Thanks again for writing a review.

8/10 Bueno

Katie

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, good size room. Housekeeping made sure I had everything I needed during my stay. Good experience
Se hospedó 2 noches en mayo de 2022
Respuesta de General Manager el 11 may. 2022
Dear Katie, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area!