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Opiniones sobre Enchantment Resort

4.5 out of 5
Enchantment Resort
525 Boynton Canyon Rd, Sedona, AZ

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 191 de 245 opiniones" "
Evaluación: 8 - Bueno. 31 de 245 opiniones" "
Evaluación: 6 - Aceptable. 15 de 245 opiniones" "
Evaluación: 4 - Mediocre. 3 de 245 opiniones" "
Evaluación: 2 - Terrible. 5 de 245 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

claudia

Viajó en grupo
No le gustó: Servicios
Se hospedó 3 noches en diciembre de 2021
Respuesta de Luciano. el 9 dic. 2021
Thank you for staying with us. Please let me know if I can be of assistance.

10/10 Excelente

KANJI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Candice

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love staying at Enchantment. Would like if they had more options for eating.
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Ted, Caledonia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kari

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enchantment resort did not disappoint. The location is breathtaking and convenience to hiking trails is excellent. Our only compliant was the service at the restaurants - it was extremely slow. The food at the more formal option was not good. The spa is incredible.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Alexandra

Se hospedó 4 noches en abril de 2024

8/10 Bueno

Chris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Wonderful place. Great service-staff. Only major problem was the pool was closed (under construction) and no notification existed until we were there; we probably would have stayed somewhere else due to that. Also, the dining rooms are stunning, but the bar areas have little to no view or ambience. Also, they were severely understaffed the day we ate in.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Barbara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Linda

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jack

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Luxury accommodations in a spectacular and peaceful setting..
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

ROMAN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Everything was 5 stars all the way , expect the super, super, super borderline ripoff to expensive prices on all 3 restaurants, it's a slap to all the guests faces. Stay at this place but do NOT eat here everything will always be over $100 , including $12 potato chips ?! At the market. The owners/ managers do not care as there are over 425 reviews negative reviews like mine regarding the over charging of the prices for food here
Se hospedó 4 noches en abril de 2024

8/10 Bueno

rob

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Tanya, Houston

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sarah

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Yixuan

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Malyka

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was beautiful. I really liked that it was outside the hustle and bustle that is now Sedona. We enjoyed a lovely dinner at the restaurant. We also enjoyed the hike that we could take right from the property. The one downside was we stayed in a casita which is connected to guests on both sides of us. The last night that we were there, we had guests right next to us. We could literally hear their conversations the entire time they were in the room, and I am sure they could hear our conversations also. The company needs to do a better job sound proofing those rooms when they are not looking to adjoin them for privacy purposes. Other than that, we really enjoyed our stay.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Sandra

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
To start, the resort property embedded in the red rocks and Boynton Canyon is STUNNING. This is what you are paying for. Staff overall are quite friendly and pleasant. Access to the hot tub and pickle ball/ping pong/ corn hole was all great but I have two main critiques that take away from my experience. 1) for the money paid, there is actually VERY LITTLE included in the package. Not one breakfast muffin not one smoothie, not one welcome cocktail. There were a couple of experiences available free (e.g., stargazing which lasts 10 minutes, meditation) but most classes/experiences have a cost. Dance, stretching, yoga- $35 per class. Cost for tours were exorbitant so you may want to consider the off-resort options. We have spent time at other resorts and this one was the most bare bones AND then most expensive. It was hard not to feel nickel and dimed. But it was beautiful! 2) We made a few calls to the front, concierge, guest services and service took a very long time for some of these and some calls went unanswered or calls went unreturned if we left voicemail. Again, though the staff were quite friendly, the responsiveness did not match the amount paid
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Sandra

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the facility! Everything was wonderful.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Merav

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing property

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience. The accommodations were cozy and comfortable. I’ll definitely go back
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Randy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Caitlin

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Greta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Couldn't have asked for a better staycation. Lovely property, excellent spa services, so many amenities!! Can't wait to return in the future.
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Danny, Oklahoma City

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Casey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We absolutely loved our stay at Enchantment. The staff were very warm and inviting. Our accommodations were heavenly and all of the restaurants on property were incredible. There are free roaming deer and javolina on property along with great hiking trails a short walk from your room. We will certainly be back again soon.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Graham

Enchantment Resort is magically located in the Sedona red rocks . Because I have restricted mobility we were not able to make use of the resort’s many amenities. The good in each of the two main restaurants was very good. My only complaint is that we took a day trip to the Grand Canyon that I thought was a bit expensive; however I did not ask ahead of time and probably would have accepted anyway.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enchantment resort is an amazing oasis in the heart of Sedona. Surrounded by the majestic beauty of Boynton Canyon. The spa at Mii’amo is comparable to the wellness hotel concept in Europe, albeit separated by gender. We greatly enjoyed the meditation in the grotto. The food and staff are amazing. Winter in Sedona is remarkable nothing like hiking with the red rocks dusted in snow. The only thing I would change is that I wish we could have stayed longer! We will be back. Highly recommend.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Larissa

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful and magical resort
Absolutely wonderful stay at Enchantment, from the check-in to the food to the spa, the pools, the service. The team is focused on every little detail to ensure the comfort of their guests. The only slight criticism would be that the queen sized Murphy bed in our studio villa was not the most comfortable bed (a pull down Murphy bed can only be so comfortable after all). The bedding/comforter itself was excellent, but the bed/mattress was only a 6/10.
Studio villa
Main lobby
Mi Amo spa
Mi Amo spa
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Craig

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

zachary

Grrat location in the red rocks
Great location nestled in the red rocks. Friendly staff. Clean large casitas. Excellent ammenities.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Nicole

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Disappointed
My husband and I have wanted to stay at the Enchantment Resort for years. We finally splurged on a last-minute weekend getaway. Bottom line: Meh. Completely overpriced, property is dated and oddly for Sedona has very cringy vibes. I will say, the customer service was impeccable. We were very impressed with check-in and our bell service. Dinner was delicious and service was great. However, overall very underwhelmed. We won’t be back.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Juliet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

KATY

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the heated pool in January to relax after hiking. The restaurants were amazing. Everyone was extremely nice and helpful. We will be back!
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Scott, Roswell

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

JOHN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Liam, Scottsdale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the resort! Great employees and very beautiful view!
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Maxwell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great property and unbelievable location. Top notch across the board!
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Howard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Relaxing. Friendly and world class stuff and service. Highly recommend staying here!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Jose

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kekuhi

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
i liked that the property was fully folded into the landscape. feeling of being held in the "arms" of the valley.
Se hospedó 3 noches en noviembre de 2023

4/10 Mediocre

Nivetha Balaji

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jason, Mountain View

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice property and grounds. The newly renovated Mii Amo that is accessible for Enchantment guests is fabulous and the red rock scenery was tough to beat. Room is starting to show a bit of age though as there are minor paint chips on the tub and plastic light switch that is slightly dislodged from its normal position. My issue was that I was in one of the casitas that had an external hvacs attached outside but close to the bed inside. These hvacs are making loud noises at night and it happened almost every night which made it really hard for me to sleep. Called front desk but they're a bit hit or miss. The first time they fixed it immediately. The second time they didn't dispatch anyone and only after repeated calls they managed to fix it. So it's a bit frustrating especially given the amount I paid for the room, I expected a higher standard and better service.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Cristina

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful and serene
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Roberta

Le gustó: Limpieza, comodidad de la habitación
Extremely expensive but service lacks.
The location of this hotel is amazing with fabulous, close-up views of the beautiful red rocks. However, there were several things that were disappointing and/or annoying. The service in the restaurant was horrible - it took over 45 minutes to get appetizers, breakfast, etc. - likely due to staffing issues. However, for the exorbitant prices they charge to eat there, the service should be top notch. Additionally, the main pool was closed for a scheduled reconstruction, but nobody told us until we got there. The other small adult pool was lacking in service and amenities. Our room had a door that connected it to a larger unit, but didn't have enough soundproofing. We could clearly hear the other party laughing and talking! And the room decor was "tired", in need of an upgrade. On a positive note, the bellmen who pick you up to take you around the resort were very pleasant and prompt. This is a very expensive hotel that doesn't not offer first class service. There are other ways to enjoy the beautiful Sedona scenery.
Se hospedó 3 noches en octubre de 2023