Dear Karla,We sincerely apologize that your experience at our hotel did not meet the standards you've come to expect from the Red Lion Inn & Suites brand. We value your feedback and regret any shortcomings during your stay. Your comments are important, and we will address them to improve our services and facilities. We appreciate your loyalty and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Mireya,We are deeply sorry that your experience did not live up to your expectations. We apologize for any inconvenience you may have experienced during your stay. Her comment about the cleanliness and the discrepancy with the photos online is disturbing, and we take this very seriously. We value your feedback and will use it to improve our services and online representations. We appreciate your feedback and hope that in the future you will give us another opportunity to provide you with a more satisfactory experience.Sincerely,hotel manager

Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enter this experience even further in the future. We are indeed looking forward to your visit. Thank you once again.

Dear Aneth,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

Dear MADEYLEN,It is delightful to see that everything worked out well with your stay with us.Our team is overwhelmed to see the 5-star rating.It is a privilege to host guests like you.I eagerly await your next visit.Sincerely,Hotel Manager

Dear value guest,We are currently under new management and ownership; previous management and owners has seriously abandon the property and as a result there are several issues that the property faces, We are working hard to switch and update our system which is why there’s several delays at check-in and check-out. We pledge to revive this property and bring the best guest experience we can to Red lion Inn and Suites Kent. On the behalf of the management and ownership I want to offer our deepest apologize for the past bad experience each of you face and we will like to invite you all back to our property in the future!!

Thank you, We hope to see you again in the near once renovation is completed

We only charge a $50 early check in fee with early arrivals. Thank you for your feedback

We thank you for your very kind review of our property. Sincerely, The Red Lion of Kent

We thank you for taking time to rate our property but we wish to know how we can improve to make your stay better. Sincerely, The Red Lion of Kent

Thank you for your patronage!

Dear Hector, We sincerely apologize for not delivering a perfect stay. Please reach out to us with the aspects of your stay that could have been improved; we hope for another chance to prove to you that we are capable of providing amazing customer service.

Warm hospitality is everything to us, so we're deeply saddened to learn we didn't deliver on this for you. Our team has been promptly made aware of your concerns, so we can welcome everyone with the pleasant service they expect from us. If given the opportunity, we'd love to host you again and provide you a much better experience next time you're in Seattle.

We are happy to hear that you enjoyed your stay with us. We hope to have you back in the near future!

Gracias por tus comentarios. Pasaremos esta información al departamento correcto.

Thanks for your comment and We will be addressing your concern

Thank you for your rating.

Gracias por tus comentarios. Nos alegra que haya disfrutado de su estadía y esperamos que elija quedarse con nosotros otra vez.

Thank you for rating us. We always appreciate feedback on how we are doing. We hope you'll let us host you again in the future.

Dear Marcelo,We have taken note of your comments for further investigation by our concerned team. Please accept our sincere apologies for any inconvenience caused.Sincerely, Hotel Manager

Dear janis,thank you for your feedback

Dear Shawna,Thank you for your feedback. We're pleased to hear that you've noticed the improvements we're making under new ownership. We apologize for the inconvenience caused by the noisy dog during your stay. We'll address this issue to ensure a more peaceful experience for all our guests. We appreciate your understanding and hope to welcome you back in the future.Sincerely, Hotel Manager

Dear Cameron, thank you for your review, and also sorry for the staff. Again we apologize for our staff.sincerely,Hotel manager

Sorry, John we deeply apologize for your disappointing experience during your stay. We want you to know that we take your comment seriously and will take care of the issue you mentioned.

Dear Oktay,We apologize for the inconvenience and disappointment you experienced during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret falling short of your expectations in this regard. Additionally, we understand the importance of a smooth and efficient check-in process and will address the delays you encountered with our team to ensure improvements are made. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Lorena,We sincerely apologize for the unpleasant odor you encountered during your stay, particularly in the elevator. Maintaining a clean and welcoming environment is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback is invaluable, and we will address this issue promptly with our housekeeping team to ensure that cleanliness standards are upheld throughout the property. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

Dear Sam,We apologize for the numerous issues you encountered during your stay. Your experience does not meet our standards of cleanliness and guest satisfaction, and we deeply regret any discomfort caused. We take your feedback seriously and will address the concerns raised regarding the smell of smoke, the presence of homeless individuals, the bleach smell from the pool, and mold on the ceiling. Our team will work diligently to ensure improvements are made to provide a more pleasant stay for our guests. Sincerely, Hotel Manager

Dear Katie, We're extremely concerned to hear about the conditions you described during your stay. Your safety and well-being are our top priorities, and we are sorry that we failed to provide you with a comfortable experience. We take your feedback seriously and will investigate these issues thoroughly to ensure the necessary improvements are made. We apologize again for any inconvenience and distress you experienced and appreciate you bringing these matters to our attention.To further show our deepest apologies and gratitude. we will do everything to fix that issue.This is not the level of service we aim to provide. Your comfort and satisfaction are important, and we hope to provide a smoother experience on your next visit. Safe travels!. We will reinforce our training and quality control measures to prevent such oversights from occurring again.We appreciate your patience and understanding, and we would like to assure you that your feedback has been taken seriously. We value your business and hope that you will give us another opportunity to provide you with the exceptional service that we strive for.If there is anything else we can do to rectify the situation or if you have any further concerns, please do not hesitate to reach out to our management team directly. We are committed to making things right for you.Thank you once again for bringing these matters to our attention, and we hope to have the chance to welcome you back in the future.

Dear Matthew,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear Christopher, Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 5-star rating. Please visit us again soon.

Dear Pablo, Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon. We will take care for those homeless people for the next time, thanks for letting us know about them.

Dear Brandy, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.

Dear Turena, We are very sorry to hear that you did not have a great experience in our hotel, Our mission is to provide excellent guest experiences, So we are sorry to have let you down. We have taken your feedback on board, and we still strive to make improvements accordingly. Your ID was found in the room while housekeeping clean your room, they submitted it to the front desk from where you were able to collect it.

Dear Kerri, we are very sorry to hear that you did not have a great experience in our hotel, Our mission is to provide excellent guest experiences, So we are sorry to have let you down. We have taken your feedback on board, and we still strive to make improvements accordingly.

Dear Ramone, we are sorry to hear that you had inconsistent experiences with our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards, the team at Red Lion Inn and Suits in Kent.

Dear Joanna, we are sorry to hear that you had inconsistent experiences with our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards, the team at Red Lion Inn and Suits in Kent.

Dear Chan,We apologize for the lack of kindness from our staff and for the room not meeting your expectations of coziness. Providing excellent service and comfortable accommodations is important to us, and we regret any disappointment you experienced. Your feedback will be addressed with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more pleasant stay in the future.Sincerely, Hotel Manager

Dear Loni,We're deeply sorry to hear about your experience and the issues you encountered during your stay. The presence of pests and poor service are unacceptable, and we apologize for any discomfort or inconvenience caused. However, please note that we have a vigorous pest control program and make sure that there are no pests in our rooms. Rest assured, we take your feedback seriously and will address these concerns immediately to ensure a more pleasant experience for our guests.Sincerely, Hotel Manager

Dear John,We apologize for the discomfort caused by the leak in the ceiling and the noise disturbance from the guests above you. Your comfort is important to us, and we regret any inconvenience these issues caused during your stay. We will address these concerns promptly with our maintenance and management teams to ensure they are resolved. Sincerely, Hotel Manager

Dear Guest,Thank you for the review. We sincerely apologize for the issues you experienced with baby ants in the bathroom and unsavory characters in the parking lot. We have taken your concerns seriously and have already taken steps to address these issues. We guarantee that you'll like your next experience. I hope that you will visit us again.Sincerely,Hotel Manager.

Dear Rachel, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager