It’s a very nice hotel. Rooms are clean and elegant. BUT…..There was no hot water when I went to shower in the morning. When I checked out, I told them there was no hot water. They said that it went out the night before and they couldn’t get it fixed until the next day. It would have been nice to have a call, text or email letting me know the night before that it was broken so I wasn’t standing there, naked, in the bathroom waiting for hot water. Luckily I live close and was able to go home and shower but still an inconvenience. And nothing was given for the inconvenience. They did not offer a partial refund, a coupon for next time. I had to pay full price and wasn’t even able to shower and get ready for my event. I’m disappointed in the lack of communication and also having to pay full price for something I couldn’t fully use.