Terraza

Opiniones sobre Charlroy Motel

3 out of 5
Charlroy Motel
1601 North Ocean Avenue, Seaside Park, NJ

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 258 de 623 opiniones" "
Evaluación: 8 - Bueno. 209 de 623 opiniones" "
Evaluación: 6 - Aceptable. 92 de 623 opiniones" "
Evaluación: 4 - Mediocre. 44 de 623 opiniones" "
Evaluación: 2 - Terrible. 20 de 623 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Andres

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cuando llegamos estaba limpio,
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane S el 17 sept. 2023
Muchas gracias! Nuestro personal trabaja muy duro para que nuestros huespedes se sientan comodos mientras se hospedan con nosotros. Eres bienvenido en cualquier momento! Gracias!

8/10 Bueno

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Escoji ese lugar porque hace muchos años me quede en mi primera vacaciones con mi padre. Que vine a verlo desde Puerto Rico. El lugar esta de la misma forma que lo recuerdo. Lo mas que me gusta es lo cerca que esta de todo. Los empleados son amables.
Se hospedó 2 noches en marzo de 2023
Respuesta de Stella el 4 may. 2024
William, muchas gracias por su visita. Estamos alegre que has venido de vuelta y disfrutaste de nuestro motel. Nos encantara si volves de nuevo. Que pases un buen viaje de vuelta a la Isla de Encanto. Bendiciones.

2/10 Terrible

María

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nada que ver con las fotos, un cuarto con olor desagradable, una alberca muy sucia, una cama super dura que en vez de descansar amanecí super adolorida ufff
Se hospedó 1 noche en junio de 2022
Respuesta de Diane el 3 jul. 2022
Gracias por compartir tus comentarios, Maria. Nos ayuda a brindar la mejor experiencia posible para nuestros huespedes en el futuro!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
Falta limpieza y olor pero ordenado y la del check in amable
Se hospedó 1 noche en abril de 2021
Respuesta de Owner el 9 may. 2021
Thank you for the feedback.

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, servicios
Pues las instalaciones no muy bien cuidadas, la recepcionista tiene una aptitud nada servicial, el cuarto que nos asignaron estaba sucio así que nos pasaron a otro y este si estaba limpio, pero a pesar que en la descripción del hotel dice limpieza diaria al otro día no nos hicieron limpieza a la habitación, los colchones muy duros, nada comodos, el area del hielo y las máquinas dispensadoras la cierran en la noche, pero ni modo, ya pasó
Se hospedó 2 noches en abril de 2021
Respuesta de Owner el 17 abr. 2021
Thank you for the feedback!

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de Owner el 8 sept. 2019
Thank you so much!

10/10 Excelente

Georgia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved that it was so close to the beach and boardwalk! And being able to watch the sunrise over the ocean from the balcony. My kids and I really enjoyed our time here!
Se hospedó 2 noches en mayo de 2024
Respuesta de Diane S el 20 may. 2024
Thank you so much Georgia. Your little family was lovely and we would love to have you back sometime in the future. Safe travels to you all!

10/10 Excelente

Paul, Arden

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff and room. Close to the beach.
Se hospedó 1 noche en mayo de 2024
Respuesta de Diane S el 20 may. 2024
Thank you so much Paul. We are so happy to hear that you enjoyed your stay. Hope to see you back in the future. Safe travels!

8/10 Bueno

Kathleen

Se hospedó 2 noches en abril de 2024
Respuesta de Diane S el 20 may. 2024
Thank you so much for taking the time to review us. It is very helpful. We are happy to see that you enjoyed your stay with us and would love to have you again sometime. The beach awaits and it is always open. Safe travels to you!

8/10 Bueno

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
We liked our stay at this place The only thing that I didn’t like the location of our room was on the rear side of the building and at 3 am a truck came and parked there making a lot of noise that woke us up other than that our stay was pleasant Also an update and renovation outside of the building would be good to attract more visitors
Se hospedó 1 noche en abril de 2024
Respuesta de Diane S el 29 abr. 2024
Thank you so much Jennifer. We appreciate your feedback. We have finished our project and it is looking amazing. This means that we now have full availability. You have more options for booking. We are sorry that you were woken so early. I know that you had a busy weekend with your daughter and were probably hoping for that rest. We hope that we will see you again. In the meantime, safe travels to you!

6/10 Aceptable

Julius, Floral Park

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Diane S el 29 abr. 2024
Thank you so much Julius! We appreciate the feedback. We put it to real use in improving our guests' stay. Thank you again. We wish you safe travels!

8/10 Bueno

Marie-Hélène, Sherbrooke

Le gustó: Limpieza, personal y atención
I had a great off-season stay, and the staff were amazing. However, the motel was under construction so weekdays were noisy and inhibited the use of balconies and common areas. I wish Expedia had disclosed this as I might have gone elsewhere to relax. Once the construction is done, it's going to be fabulous!
Se hospedó 5 noches en abril de 2024
Respuesta de Diane S el 24 abr. 2024
Thank you so very much, Marie-Helene. I was very happy that you'd found your bicycle keys, albeit a bit late. The project is complete and it does look lovely. We did place folks as far away from the construction as possible for safety and the noise to boot. We truly thank you for your patience and understanding. You were a lovely guest and we were glad to meet you. We hope to have you again in your travels, minus the project. Safe travels to you!

4/10 Mediocre

Justin

No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Diane el 13 abr. 2024
We are sorry that you had a less than the best stay. We were not aware of any issues or complaints in reference to your room. If you decide to book our property in the future, you would be able to choose your room by booking direct. Thank you for your feedback Justin, all feedback helps us give our guests the best service. Tou are welcome anytime. Safe travels to you!

8/10 Bueno

Bill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was great. The room was decent. It’s located across the street from the beach and block from board walk. Definitely worth the stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Diane S el 7 abr. 2024
Thank you so much for your feedback. We are so glad that you enjoyed your stay with us. We'd like to have you back some time in the future. Safe travels to you!

10/10 Excelente

Wanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything staff was awesome room was clean. Will definatley recommend to friends.
Se hospedó 1 noche en abril de 2024
Respuesta de Diane el 6 abr. 2024
Thank you so much Wanda. We are so happy that you enjoyed your stay with us. You are welcome any time! Safe travels to you!

6/10 Aceptable

buffy

Viajó con su familia
No le gustó: Limpieza
The convenience to boardwalk/shopping. The view was good. It could of been cleaner. They could have had the heat on to our room. It took a while to warm the room.
Se hospedó 2 noches en abril de 2024
Respuesta de Diane el 6 abr. 2024
Thank you for taking the time to do a review of us. It helps us improve our guest services. We are sorry that you had less than a great visit with us. One of the reasons that we do not pre heat our rooms, as we are conscious of our environment and do not like to waste power. Also some people are not fond of an overly warm room. You can always give us a call before you arrive and we could do that for you as a special request. We would be more than happy to accommodate you. You are welcome to visit any time. Safe travels Buffy!

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff/ location/ room
Se hospedó 1 noche en marzo de 2024
Respuesta de Diane S el 23 mar. 2024
Thank you so much Brian! We appreciate your feedback. It is always nice to hear from our guests ad how their stay went. You are welcome any time. Safe travels to you!

10/10 Excelente

Shawna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Diane was friendly and helpful. The facility isn’t fancy but it’s clean and comfortable. I love the library and hot chocolate!
Se hospedó 1 noche en marzo de 2024
Respuesta de Diane el 19 mar. 2024
Thank you so much. We are glad that you were able to explore. It is a perfect getaway for a little while. We too enjoy the library! Thank you for taking time to do a review for us. You are welcome anytime. Safe travels to you!

10/10 Excelente

jacob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
NICE PLACE
Se hospedó 1 noche en marzo de 2024
Respuesta de Diane el 17 mar. 2024
Thank you so much, Jacob. We appreciate your taking time out of your day to do a review for us. All reviews help us better serve our guests and their expectations of cleanliness, peace and quiet and respect. So we are happy that we met yours! we hope to see you back in the future. Safe travels to you!

10/10 Excelente

Krista

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Big room. Great location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Diane S el 12 oct. 2023
Thank you so much Krista! We are happy that you enjoyed your stay with us. You are absolutely welcome back any time. Safe travels to you!

10/10 Excelente

Andrea

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a family owned business and they take the time to ensure that you are comfortable and receiving great service !
Se hospedó 2 noches en septiembre de 2023
Respuesta de Diane S el 9 oct. 2023
Thank you so much Andrea. We are so glad that you have enjoyed your stay with us. We also love to see our guests having a great time! You are welcome back anytime! Safe travels to you.

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Stay was great. Nice room, staff was so friendly. Definitely would stay again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Diane S el 4 oct. 2023
Thank you so much Heather. We are so glad that you had a great stay with us. You were both very sweet. Come back any time and you will be welcome. Stay safe and have great travels.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Diane S el 3 oct. 2023
Thank you so much Michael! We are glad that you chose us to visit with. We thank you for taking time out of your day to review us. We definitely look forward to seeing you again! Safe travels!

8/10 Bueno

Kenneth

Le gustó: Comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane S el 2 oct. 2023
Thank you so much, Kenneth, for taking the time to do a review for us! We are so glad to hear that you have enjoyed yourself. We hope to see you again! Safe travels to you!

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane S el 1 oct. 2023
Thank you Mark! We love to hear from our guests that they had a lovely time. Thank you for taking the time to do a review for us. Safe travels to you!

4/10 Mediocre

David

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Paper thin walls. I could easily hear the conversations going on next door. Fine if you just need a bed at the beach, but dont expect much more. It was an older building, so it had some odd smells that go along with that.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane el 24 sept. 2023
Thank you, David for taking the time to do a review for us. You are correct about the older building part. This year is our 75th Anniversary! As you mentioned the odors, that would be the essence of shore living. The salt air with wood is something that so many longtime vacationers associate with the shore. I did a small survey of guests who have been coming down for their entire lives. I asked what they most associate with their childhood memories and most of them said that when they hit the bridge, it is the smells. The salt air, the boardwalk smells and the smell of the motel or house that they come to every year. The scents of the shore brings them happy memories. We actually have several families who have been coming here since our first year in 1948! It is amazing to see their children's children grow up. If you do return, you can try a different room type in the other part of the motel. They have thicker walls than the original side of the property. It was built 20 years after. You can also request an end room where there are only guests on one side of you. Any one of our receptionists can help you find the best room for you. We also update on a regular basis. Thank you again for your feedback. We always appreciate it. We wish you safe travels!

4/10 Mediocre

Andrew

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Room was very dirty, hair everywhere and sand all over the floor. Beds were rubbish. Bird poop everywhere outside the room door
Se hospedó 2 noches en septiembre de 2023
Respuesta de Diane el 24 sept. 2023
Thank you for your feedback Andrew. It helps us give our guests the best experience that they have come to know and expect. We are in our 75th year and we have seen so many families grow into their 4th generations. So we do take all feedback seriously. With beds it is a personal preference and will never be one size fits all. Thank you again for your feedback. Safe travels to you.

8/10 Bueno

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Diane S el 24 sept. 2023
Thanks so much Janet! We were so glad to see you enjoying your time here. It was lovely to meet you. We hope that we will see you again next season!

4/10 Mediocre

Justin

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane el 28 oct. 2023
Thank you for your feedback. We had initially had you in the one room and gladly moved you to a different one instead. When there is something that is making our guests unhappy, we do our very best to fix the situation or problem for you as soon as we can. In your case, we had no issue with the move and were happy to make you more comfortable. We do have rooms that have a king sized bed and more space. Many will reserve a different room until they settle on their favorite type. Different rooms have a different feel to them. It is a fun adventure to try several out! Safe travels to you and thank you again for taking time to do a review for us!

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great location! So close to the beach and boardwalk.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Diane S el 19 sept. 2023
Hello Jennifer! Thank you so much for doing a review for us! We are so happy that you enjoyed your stay with us. You are welcome anytime! Happy trails!

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Charlroy Motel is A+
LOVED staying here! Our first time but we want to come back already. Very short walk just across the street to the boardwalk and beach. We were very happy to find the pool still open in September and enjoyed it very much. Parking was onsite and easy. Every employee we came in contact with was very friendly and we felt our business was appreciated. Can't wait to stay here again!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Diane S el 19 sept. 2023
Thank you so much Steven! You were both awesome guests. It truly makes us happy to see people enjoy their stay to the fullest. That and we actually love our jobs. This review and those like it are what makes it all worth it. We do hope to see you again anytime. Safe travels to you!

2/10 Terrible

Kevin

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
were does one start. Just an fyi, this is not the first time we have stayed here( multiple times). As a result we fully expected to be happy with our stay. Unfortunately, this was not the case. Having learned of your early check in which would allow us to park, and use the facilities , this is just what we did. 1) facilities- pool, was overflowing, not only out of the pool, but around it, out into the front parking spaces, and then out into the street. 2) having a toddler even walking around the pool was a hazard. 3) people came and got checked, in, and we sat , and sat until 3:58 conveniently came along and the room was ready. 4) room-bed, and day bed. bottom of day bed) holes in cushions) could not be opened as the a/c unit blocked its path. Even if the night table was moved out of the way the bed would have to go katy corner. 5) wall on window side of day bed lined with rust... really!! 6) bed-the sound along of the metal springs was a joke, how old was that mattress 30yrs old? 7) now I may be mistaken but i believe the person you had getting the rooms ready was at the same time trying to care for a very small child at the same time. 8) i understand it was end of season, but that room was a mess, and frankly no one should have been staying there. and when pictures were shown to the girl at counter, the answer for the rust was, well its an outside wall, seriously. Just shook my head. You would think an offer for another room would been made never again.....
Se hospedó 2 noches en septiembre de 2023
Respuesta de Diane S el 17 sept. 2023
Thank you Kevin, for your feedback. Pre check in, as mentioned in your confirmation, begins at noon. You arrived at 11:40am. Pre checkin does begin at noon. First, it is a free courtesy that we offer guests so that they could use the amenities until their room is ready by 4pm. People were very grateful for the extra perk that allows them to go to the beach or pool, parking and enjoy the day until their room is ready for them. IF the room is ready early, we let the guest know that they can pick up their keys. In reference to the pool, yes, we did have a pool issue with water overflowing due to a plumbing issue. It was repaired by that evening. Occasionally in a business or home, things can happen and those things get taken care of as soon as possible. Oddly enough, people thought it was sort of cool to have an infinity pool and had fun with the idea. We do our best to take care of a problem as quickly as we can and also reassure guests that it will be alright which it was. The day beds are actually brand new and it is possible that it needed to be repositioned, which we would have gladly and easily been done for you if you were having difficulty. We do not expect that our guests should need to do that by themselves. As for anything else, maintenance or the property manager would have also helped you with anything from your list of issues. Our check in process is not a first come first served situation. We have a tried and true system and it is a very strict and structured system. Our staff has all been here for many years for a reason. They are amazing and work very hard for our guests and they take their jobs very seriously. They are also human. We will always strive our best to give you, our guests, the best stay that you deserve to have. If we had had another room that may have suited you better, we would have moved you. However, we did not have any availability. Had you given us a chance, we would have done our best to give you a great stay. Thank you again, for your feedback and we wish you safe travels in the future.

8/10 Bueno

Jason

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
This was our second stay there. Everyone was very friendly, rooms were clean, but the grounds themselves left a bit to be desired, and the fact that the smoking rule wasn’t enforced caused the whole place to constantly wreak of cigarettes. I don’t mind people vaping because it doesn’t smell, but the cigarette smoking was just oppressive.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Diane el 14 sept. 2023
Thank you for your feedback Jason. We are sorry for the smoking issue. We had a few guests who were not being respectful, and were spoken to a few times. As we are such a busy establishment, it can be a difficult thing to baby sit the folks who exist to do what they choose it seems. It is unfortunate and if we do catch them at it, they will be charged for it. It is against our policy for anyone to smoke anything outside of the designated smoking area. If there is a specific complaint and we know who it is doing the rule breaking, we WILL enforce the charge. Still, we are sorry for you having to deal with that sort of thing. We do take seriously all of our guests' comfort while they stay with us. Anything that interferes with that is not ok with us. Safe travels to you Jason.

8/10 Bueno

Teresa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very cozy
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane S el 12 sept. 2023
Thank you so mush fro reviewing us. We love working here for that reason. Cozy and welcoming! We look forward to seeing you in the future! Safe travels!

10/10 Excelente

Barbara

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Diane S el 6 sept. 2023
Thank you Barbara! We are so happy to see that you enjoyed your stay. We love having you with us. Don’t forget the street festivals coming up in the fall! Safe travels to you!

10/10 Excelente

Juan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice and clean place, I will use this place again. My girlfriend was happy and comfortable and that’s what I needed. The coffee and bagels in the lobby were a plus.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Diane el 5 sept. 2023
Thank you so ,much for reviewing us. We are so happy that you both enjoyed your stay with us. You are welcome any time.

10/10 Excelente

Kyanah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was perfect if you are looking for a place thats clean, quiet and walking distance to the beach and boardwalk. Parking is a little tight but you don’t have to drive anywhere since the boardwalk is a two minute walk away. The room was clean and basic and the staff were friendly and helpful. Would stay again!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Diane S el 5 sept. 2023
Thank you so much Kyanah! We are so glad that you enjoyed your stay with us. You are definitely welcome back anytime!Safe travels to you!

10/10 Excelente

Kathleen

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed a great one-night stay with our grandchildren. Very close to the boardwalk and beach. Bagels and coffee in the morning was a nice perk.
Se hospedó 1 noche en agosto de 2023
Respuesta de Diane el 2 sept. 2023
Thank you so much Kathleen, for taking time to do a review for us! We are so happy that you had enjoyed your stay with us. You are welcome back anytime! Safe travels to you!

8/10 Bueno

Benoit

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Perfect for the beach and boardwalk. Poor wifi coverage.
Se hospedó 3 noches en agosto de 2023
Respuesta de Diane el 15 ago. 2023
Thank you Brianna, for taking the time to do a review for us! We are so glad that you had a great visit to the shore with us. The wifi router is near the suite that you were in. Any of the front desk staff can help you get on in just a moment. We try to let people know that it needs to be entered in exactly how it is on the information on the back of your envelope and the black board in the lobby. We do this on a daily basis. You are not alone. There is no trick. But we can do it quickly for our guests and they are off to the races! Thank you again and safe travels to you!

8/10 Bueno

Joell

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very clean
Its an older building but well maintained. Proximity to beach, boardwalk cannot be beat! Super friendly staff, housekeeping did an excellent job! Beach badges and morning bagels, nice touch. Would stay again:)
Se hospedó 2 noches en agosto de 2023
Respuesta de Diane el 10 ago. 2023
Thank you so much Joell. We are happy that you enjoyed your stay with us at the "shore". We will absolutely love for you all to come back any time.Safe travels to you and your family!

10/10 Excelente

Tania

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de Diane el 11 ago. 2023
Thank you so much for reviewing us Tania! We are so glad that you spent your time at the "shore" with us. You are welcome any time. Happy trails to you!

10/10 Excelente

Nik

Se hospedó 3 noches en julio de 2023
Respuesta de Diane el 24 ago. 2023
Thank you Nik, for your feedback. We are so glad that you enjoyed your stay with us. You are welcome back anytime. September is amazing!

4/10 Mediocre

Illya

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
The property was located pretty close to the beach. Nothing much to expect from 3star motel, but towels were dirty or had hairs on them and all over the room. Even when i asked to get new towels on reception i got the same dirty towels and being told "these are fresh out of laundry it's just a couple of stains on them"
Se hospedó 3 noches en julio de 2023
Respuesta de Diane el 2 ago. 2023
Thank you for your feedback Illya. We have 3 women and a manager that run our reception. None of them would give out the same "dirty" towels just given to them. When a guest does not want full service, they are able to exchange used towels for fresh clean ones. We would never give a guest back their own used towels. Nor would any of them say those words to anyone. Our staff is always available for any issue. We do thank you for your feedback as it helps us be the best that we can. Safe travels!

6/10 Aceptable

Pamela

Viajó con su pareja
The positive is the great location. Very convenient to the beach and boardwalk yet quiet. The negatives are the difficult parking on premise, the poor WiFi and inability to access the Direct TV. The room was small but clean with exception of the window coverings that were in very poor condition.
Se hospedó 3 noches en julio de 2023
Respuesta de Diane el 2 ago. 2023
Thank you for your feedback and taking time out to do so. It is important for us to give our guests the best experience at the shore that we can. If a guest has an issue with wifi or anything else, they come to the front desk for assistance. I do not have any notes of any reported problems from you. We did look at the curtains and there are no signs of wear and tear. We frequently update rooms and yours was no exception. There is more than enough parking for all of our rooms with a few extra. Many people seem to have larger and larger vehicles and this does require patience if you have a large truck or SUV. Again, we do appreciate your feedback and wish you safe travels wherever you go!

10/10 Excelente

Steven

Se hospedó 1 noche en julio de 2023
Respuesta de Diane el 20 ago. 2023
Thank you so much for reviewing us. We are so glad that you enjoyed your stay with us at the shore! You are welcome to come back anytime, safe travels!

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a nice stay at the Charlroy! 👍
Se hospedó 5 noches en julio de 2023
Respuesta de Diane el 29 jul. 2023
Thank you so much Joseph. We are so happy that you enjoyed your stay with us. You are welcome back any time. We hope to see you again! Many festivals in the fall! Safe travels!

6/10 Aceptable

Jacqueline

Le gustó: Personal y atención
Se hospedó 2 noches en julio de 2023
Respuesta de Diane el 29 jul. 2023
Thank you taking the time to review us Jaqueline! We appreciate your feedback. You are welcome back anytime! Safe travels to you

8/10 Bueno

Angel

Se hospedó 1 noche en julio de 2023
Respuesta de Diane el 27 jul. 2023
Thank you so much Angel, for reviewing us. You were so sweet and are welcome back any time! We appreciate your feedback and are glad that you enjoyed your stay with us at the shore. Safe travels Angela!

10/10 Excelente

Heidi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean and tidy. Service excellent
Respuesta de Diane el 25 jul. 2023
Thank you so much Heidi, for reviewing us. We are happy that you’ve enjoyed your stay with us! You are welcome anytime. Safe travels to you!

8/10 Bueno

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel was great because of the upkeep and location of property. However they dont have enouph housekeepers to clean the rooms so i couldn't get my room made up and the mattress and pillows were horrible hard mattress as flat pillows. I will stay again but hope they fix these issues.
Se hospedó 4 noches en julio de 2023
Respuesta de Diane S el 24 jul. 2023
Thank you for reviewing for us Michael. We have enough staff this year for the most part. But they do have a system. We ask all guests to put up their door sign before noon whether they want service or no service. The housekeeping staff look for these in order to set up their day. It could be that maybe the sign was blown off of the door or if it was not turned onto the service side. In any event, we are very sorry if you had been missed. We will look into it. We take all feedback seriously and will use that feedback to improve.our guest experience. Thank you again. Safe travels to you!