2/10
I was looking forward to our anniversary trip but my best friend had a massive stroke one week before departure. I asked to change the dates (not cancel and not get money back) so I could hold vigil. The request was denied because it was 6 days before the trip. Cruel to be so tied to rules to not let some humanity in. My friend died 2 weeks later and I will always remember this insensitivity from Vacasa.
Lisa B.
Se hospedó 2 noches en febrero de 2025