The house was wonderful and perfect on check in. The property was clean, well maintained and view was wonderful. However, the wifi and cable did not work from the moment we checked into the property. The IT team did their best to fix the issue, but the internet provider was required to come onsite. We escaped from our home during the pandemic to have a change of scenario and the last thing we wanted was someone in the house while we were staying onsite. The cable company was very nice, but were in the home at 8:30 AM on our last day while we had 3 small children running around making breakfast. All of the adults in the house had to work during our stay so having no internet was extremely inconvenient. Also on the last day we were notified that there would be a handyman coming into the house to fix the dryer that was not working properly. We did extend so i appreciate that they cancelled the worker with us staying an additional night. However, the dryer was a known issue prior to our check in and we had to air dry our towels on the patio every day.
We reached out for financial compensation for the issues that arose, but did not hear back from the property manager. As mentioned house was great, but the last thing we wanted in the middle of pandemic was for people to be in the house with us touching things.