Let my preface my.comments by saying I have used VRBO for my two rental homes for five years and have never gotten below a 5/5 on guests evaluations, and I am not over the top expectant or unreasonable in expectations. I think a great rental should one where as the guests walk in, they feel it is someone's home who has left for vacation for a few days. First impressions are so important. And as you walk up the step to front door, the first thing you see is a large, very dirty, oversized format that is coming apart and dirt all over the porch.... and then you try to open the front door and it will not open...sticks.... we had to use other doors during stay and could never use front door! A SERIOUS liability issue is the porch guard rails on main entry floor. Many of the rails were rotten and even a couple missing so very dangerous for the one year old we had with us.
Bed mattresses were good. Very important. Bed linens below average.... anytime there is 100% polyester sheets on all beds is NOT good. Areas around swimming pool VERY SL:ICK and dangerous for falling. Should have had rubber matting all around the pool given the surfacing. Ground floor space with seating area/tv; ping-pong table, etc. might be usable in winter, but in late spring, summer, and early fall.... way too hot and humid to use this space... and this space was very dirty ... entire outside of house, walkways, etc. needs power washing. Air conditioning worked GREAT and have never seen 3rd floor air get as cool in a large home in coastal hot area. Washer and Dryer worked well. Overall, the home has a feel of being managed by a rental company, NOT a homeowner. We so enjoyed and laughed every day at the fun/beautiful family pic in living room of the family who owns this home. So happy for them they have a spacious large beach house with lots of potential. Overall, I would not recommend this rental home nor would I choose to return as long as the owners were as detached as they appear to be.
Downstairs bedroom has no closet! Looks like an office converted to a bedroom. So only downstairs bath is in downstairs bedroom and that created a problem. Kitchen was furnished with very basics.... needed a couple one quart and two quart saucepans.