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Opiniones sobre Hampton Inn & Suites Scottsburg

2.5 out of 5
Hampton Inn & Suites Scottsburg
1535 W Mcclain Ave, Scottsburg, IN

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 386 de 788 opiniones" "
Evaluación: 8 - Bueno. 246 de 788 opiniones" "
Evaluación: 6 - Aceptable. 86 de 788 opiniones" "
Evaluación: 4 - Mediocre. 45 de 788 opiniones" "
Evaluación: 2 - Terrible. 25 de 788 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Carolina

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2023
Respuesta de GM el 5 jun. 2023
Thank you so much for the awesome review!

8/10 Bueno

LA

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Great price. Good breakfast with plenty of options, but the juice was watered down. Nothing fancy, but my family always likes waffles. Hotel looked nice & newly refurbished, as did the room. Had normal hotel beds & fluffy pillows. It was a cute room. Our room had ants. I brought a couple scones from breakfast to eat later, left them on the tv/dresser counter, BUT when I went back to eat one, maybe 30 min later, the ants had swarmed. Anytime we forgot & left something there, ants swarmed. The room door sat askew. The latching side of the door had a larger gap at the bottom, more than an inch, than the top, so that was slightly disconcerning. Some of the renovation work in the bathroom weren't set flush against the wall, but that's cosmetic. This didn't effect us though. Our bathroom vent did not work, so our showers turned the bathroom into a sauna. The water also stayed hot throughout all our showers, so honestly no complaints, except we had to use more towels for the floor so no one slipped. The saddest news for my family, however, was that pool was closed for maintenance cleaning. We chose this hotel, the more expensive option, over the other one we were debating simply because this one had a pool. At the time I booked nothing was posted about maintance, but that was a month prior. Still led to sad kids who had been extremely excited to swim. So, pros: great price & breakfast, fluffy pillows & hot water. Cons: ants, crooked door, no pool.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jill Miller, GM el 13 may. 2024
Hello: Thanks for staying with us and i do apologize about the pool being closed but we did have it on all websites including Expedia. It is back open now. I apologize for anything in the room cosmetic or not needs to be addressed and fixed.Thanks for letting me know. Thanks again for staying with us and leaving a review. Sincerely,

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It met my expectations in all things I needed.
Se hospedó 1 noche en abril de 2024
Respuesta de Jill Miller, GM el 6 may. 2024
Thank you so much for taking the time to post such a great review. We hope you can stay with us again very soon. Sincerely,

10/10 Excelente

Josh

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was very clean. It even smelled great as soon as you walked in the door. We booked a suite and it loved it. The room had 2 queen beds and a double pull out couch, 2 tvs in separate rooms as well. We loved that it has a full sized refrigerator, dishwasher, and stove top. They even had cookware for you to use in the cupboards! The pool was clean and decent sized. The breakfast was delicious with many options available and the staff were friendly. It was in a convenient location as there are restaurants within walking distance, it is right off the highway, Walmart is just down the road, plus it's close to Louisville without having to stay in a larger/busier area. The only complaint I have that isn't a huge deal to us was that housekeeping did not restock toilet paper or leave extra trash bags in the room. I had to go find a housekeeper a couple times to get bags and toilet paper (there were 6 of us in the room). We also had to go to the front desk one night to get toilet paper.
Se hospedó 2 noches en abril de 2024
Respuesta de Jill Miller, GM el 24 abr. 2024
Hello: Thank you so much for leaving such a wonderful review. I am glad you enjoyed your stay. We love our suites with so much room. I will let housekeeping know they should leave extra toilet paper and trash bags for sure. I hope you can stay with us again very soon. Sincerely, Jill Miller, GM

10/10 Excelente

Glenda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was very nice! Rooms were clean! It was very quiet!
Se hospedó 1 noche en abril de 2024
Respuesta de Jill Miller, GM el 21 abr. 2024
Thank you Glenda for leaving such a nice review. We have a great team and I love hearing they were friendly and you enjoyed your stay. I hope you can stay with us again very soon. Sincerley,

10/10 Excelente

Harriett

Se hospedó 1 noche en abril de 2024
Respuesta de Jill Miller, GM el 21 abr. 2024
Hello: Thanks so much for such a great review. We love hearing from our guests and sharing with our team. I hope you can stay with us again very soon. Sincerely,

10/10 Excelente

MA, Knoxville

Se hospedó 1 noche en abril de 2024
Respuesta de Jill Miller, GM el 29 abr. 2024
Hello: Thanks so much for the wonderful review. We love hearing from our guests and sharing with our team. I hope you can stay with us again very soon. Sincerely,

10/10 Excelente

Michael

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything went well and staff was helpful in getting us rooms. Breakfast was terrific with variety for us to choose from and we ate well. Thanks!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jill Miller, GM el 3 abr. 2024
Hello: Thank you so much for the wonderful review and we are very happy you enjoyed your stay and breakfast. I hope you can stay again very soon. Sincerely,

8/10 Bueno

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Jill Miller, GM el 26 mar. 2024
Hello Amanda: Thanks so much for the kind review. We love hearing from our guests and sharing with the team. I hope you can stay with us again very soon. Sincerely,

10/10 Excelente

Cory

Se hospedó 1 noche en marzo de 2024
Respuesta de Jill Miller, GM el 15 abr. 2024
Thanks so much for the wonderful review. We love hearing that each guest is happy with their stay. I hope you can stay with us again very soon. Sincerely,

8/10 Bueno

David, Hoagland

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Solid. Good place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Jill Miller, GM el 26 feb. 2024
Thanks so much for staying with us at Hampton Inn and Suites in Scottsburg, IN. We love hearing from our guests. I appreciate the great review. I hope you can stay with us again very soon. Sincerely,

10/10 Excelente

Peyton

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was fine
Se hospedó 2 noches en febrero de 2024
Respuesta de Jill Miller, GM el 15 feb. 2024
Hello: Thank you so much for your great review. We love hearing from our guests and sharing with our team. I hope you can stay with us again very soon. Sincerely,

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Jill Miller, GM el 12 feb. 2024
Thanks so much for the wonderful review. We love hearing from our guests and will share with our team. I hope you can stay again with us very soon.

10/10 Excelente

Lavanti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
the breakfast && the rooms
Se hospedó 2 noches en febrero de 2024
Respuesta de Jill Miller, GM el 5 feb. 2024
Hello: Thank you so much for the wonderful review. We love hearing from our guests and sharing with our team here at the Hampton Inn & Suites in Scottsburg, Indiana. I hope you can stay with us again very soon.

10/10 Excelente

Jerry

Se hospedó 1 noche en enero de 2024
Respuesta de Jill Miller, GM el 31 ene. 2024
Thanks so much for the kind review. We love hearing from our guests. I am thrilled you enjoyed your stay. I hope you can stay with us again very soon. Sincerely,

10/10 Excelente

Stuart

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Helpful desk person helped me sort out an issue when I booked the wrong day. Thanks Matt!
Se hospedó 1 noche en enero de 2024
Respuesta de Jill Miller, GM el 22 ene. 2024
Hello: We love hearing from our guests. I am thrilled that Matt was so helpful and you enjoyed your stay. We hope you can stay again very soon.

10/10 Excelente

Scarlet

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jill Miller, GM el 12 ene. 2024
Thank you so much for the wonderful review. We love hearing from our guests. I hope you can stay with us again very soon. Sincerely,

8/10 Bueno

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in. Front desk gal was very nice. Parking lot has work being done, but wasn't bad.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jill Miller, GM el 20 dic. 2023
Hello: Thank you so much for taking the time to leave a review. Yes, they are doing our parking lot but expected to be done this week. I am glad you enjoyed your stay. I hope you can stay again very soon. Sincerely,

10/10 Excelente

Timothy

Viajó con su familia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jill Miller, GM el 12 dic. 2023
Thanks so much for the great review. We really appreciate hearing from our guests. I hope you can stay with us again very soon.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
overnight quick stop
Just a very quick stop on our way home from Florida. Front desk staff was friendly and room was very large and clean. Good find last minute.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jill Miller, GM el 12 dic. 2023
I love hearing you enjoyed your stay with us. I will definitely share with my team. Thanks for choosing Hampton Inn & Suites in Scottsburg, IN. I hope you can return very soon. Sincerely,

10/10 Excelente

Maureen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beyond accommodating
The staff was EXCELLENT. Arrived a day early so did not have an accessible room available and they went out of their way to see if they had a raised toilet seat for my Mom (unfortunately they did not). Again, went out of their way to clean quickly and accessible room for the remaining nights we were there. To the front desk staff: who truly went out of their way to personally assist my handicapped Mom THANK YOU!!
Se hospedó 3 noches en octubre de 2023
Respuesta de Jill Miller, GM el 12 dic. 2023
Hello: I love hearing the staff went out of their way to help. I think we strive very hard to make sure all guests have a wonderful stay. I hope you can stay with us again very soon. Sincerely,

10/10 Excelente

Kathy

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jill Miller, GM el 12 dic. 2023
Dear Kathy: Thanks for staying with us and leaving such a wonderful review. I am thrilled you enjoyed your stay with us at Hampton Inn & Suites in Scottsburg, IN. Sincerely,

10/10 Excelente

Barry

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Jill Miller, GM el 12 dic. 2023
Thanks so much for taking the time to leave a wonderful review. We love hearing from our guests. I am glad you stayed with us at Hampton Inn & Suites in Scottsburg, IN. I hope you can return again very soon. SIncerely,

8/10 Bueno

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No dislikes, staff hospitable
Se hospedó 2 noches en octubre de 2023
Respuesta de Jill Miller, GM el 12 dic. 2023
Thanks! We do have a very friendly team. I am glad you had no dislikes and you enjoyed your stay. Sincerely,

10/10 Excelente

Greta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Becki

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
friendly staff, clean .
Se hospedó 1 noche en agosto de 2023
Respuesta de Morgan el 29 ago. 2023
Thank you so much for taking the time to complete our review! We are so happy to know that you enjoyed your stay at our property!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Morgan el 20 ago. 2023
Thank you so much for taking the time to complete our survey! We are so pleased to know that you enjoye our property! Have a great day!

4/10 Mediocre

Erik

No le gustó: Limpieza, estado de la propiedad e instalaciones
The hotel is dog friendly had even has treats for them in the common area. The common area was clean and nice, but the rest of the hotel was not clean. The elevators and halls were dirty, the rooms were dirty, the bathroom was dirty. There's an overall ick feeling in there as well -- time for a remodel.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Michael

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The surrounding area was very accessible for your needs when your traveling.
Se hospedó 2 noches en agosto de 2023
Respuesta de Morgan el 16 ago. 2023
Thank you so much for taking our survey and leaving a review! We are so happy to know that you enjoyed your stay. We hope to have you back!

10/10 Excelente

MEIYUN, Johnscreek

Se hospedó 1 noche en agosto de 2023
Respuesta de Morgan el 29 ago. 2023
Thank you so much for taking the time to complete our review! We are so happy to know that you enjoyed your stay at our property! Have a great day!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable stay on long drive
Check in/front desk staff were so kind and friendly. Room was clean and beds very comfortable. Breakfast was above average.
Se hospedó 1 noche en julio de 2023
Respuesta de Morgan el 3 ago. 2023
Thank you so much for taking the time to complete our survey, we appreciate the positive feedback! Have a great day!

6/10 Aceptable

Arthur

Viajó con su familia
Le gustó: Limpieza, personal y atención
Had a double queen. One bed looked like it hadn’t been made. The other was short sheeted for Little People, I guess. At least four feet of the top sheet was tucked under the foot of the mattress. Had to tear up bed and remake it in order to get in it. Door would not work on East entrance to lobby. Bad sensor, very inconvenient.
Se hospedó 1 noche en julio de 2023
Respuesta de Morgan el 27 jul. 2023
Thank you for taking the time to provide us with feedback. We offer our sincere apologies for any inconvenience experienced at our property. We have addressed all of these issues with our staff and are working together to ensure they are properly fixed. Have a great day!

10/10 Excelente

Kim

Se hospedó 1 noche en julio de 2023
Respuesta de Morgan el 22 ago. 2023
Thank you for the great review! We are so happy to know that you enjoyed your stay! Have a great day!

10/10 Excelente

Tanya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Short wait for room. I would like shelves in the shower for shampoo/conditioner and hooks for towels in the bathroom
Se hospedó 1 noche en julio de 2023
Respuesta de Morgan el 13 jul. 2023
Thank you for taking the time to complete our survey. We greatly appreciate the feedback and will be sure to share this with staff. Have a great day!

8/10 Bueno

Brian

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only issue we had is that check-in is at 3 and our room wasn't available until 5. The suite was perfect for our multiple night stay and room for other family members for lunch. The breakfast was outstanding with many options that the staff kept fresh and full. We never heard any noise while in our room. Our two year old granddaughter enjoyed the very clean pool. The staff were very nice!
Se hospedó 2 noches en julio de 2023
Respuesta de morgan el 11 jul. 2023
Thank you for taking the time to compete this survey. We are so sorry to hear that you did not get to check in on time. We are so happy to hear that you enjoyed our property!

10/10 Excelente

Andrea

Le gustó: Limpieza, estado de la propiedad e instalaciones
Excellent customer service at this location. Friendly staff and very clean. Comfy beds. Convenient to the highway.
Se hospedó 1 noche en julio de 2023
Respuesta de Morgan el 10 jul. 2023
Thank you for this great review! We are happy to know that you enjoyed your stay at our property!

4/10 Mediocre

Cindy

Viajó con su familia
The bathroom especially the shower needed to be cleaned better or even replaced as it had rust looking spots all around the bottom. The floors needed to be cleaned and micro wave didn’t look like it had been cleaned for awhile. I’m pretty sure they were short staffed as the front desk personnel were not at the desk several times due to waiting on other already checked in.
Se hospedó 3 noches en julio de 2023
Respuesta de Morgan el 10 jul. 2023
Thank you for taking the time to leave us a review. We will be sure to share this with staff at our next staff meeting. We apologize for any inconvenience experienced at our property! Have a great day!

8/10 Bueno

Gina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, open, good breakfast, convenient, friendly, etc...
Se hospedó 1 noche en julio de 2023
Respuesta de Morgan el 10 jul. 2023
Thank you for taking the time to leave a review for out hotel! We appreciate feedback, always! Have a great day!

10/10 Excelente

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay, adding to my favorites
Great customer service, close to shopping and a huge variety of restaurants.
Se hospedó 2 noches en junio de 2023
Respuesta de Morgan el 10 jul. 2023
Thank you for taking the time to leave a review for our property! We greatly appreciate your positive feedback! We are very happy to know that you enjoyed your stay with us! Have a great day!

10/10 Excelente

Brian

Viajó con su pareja
Very nice place!! Staff was great
Se hospedó 1 noche en julio de 2023
Respuesta de Morgan el 10 jul. 2023
Thank you! Have a great day!

8/10 Bueno

Robert

Viajó con su pareja
No one was at counter to check us in. Large sign said SORRY, AWAY HELPING OTHERS, BACK AS SOON AS POSSIBLE. Finally a lady waiting to check it, called the front desk. The guy said he’d be right out. He said we should have rang the little bell. But that’s not what the sign said. OUR ROOM - was clean, the bed was comfortable. The wall thermostat did not work. The Temperature had to be adjusted on the AC unit. Toilet was loose and could rock a little back and forth. They added electric blinds. Controller was on the wall. There were two thick wires running over to the window to power the two blinds. One blind didn’t work, the other black out blind would not come down until I helped it start, then the blind started down and I couldn’t get it to stop. The electronic controller did not work well. For $229.40 per night for a king size bed and these issues, I would not stay here again.
Se hospedó 1 noche en junio de 2023
Respuesta de Morgan el 10 jul. 2023
Thank you for taking the time to review our property! We apologize for any inconvenience experienced during your stay! We will definitely review all of these issues with maintenance and address with staff. Have a great day!

8/10 Bueno

Nancy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice accommodations - would stay here again if traveling in this area!
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel GM el 1 jul. 2023
Thank you so much for the survey, we will share with staff and make sure we get a 5 on any return trips!

6/10 Aceptable

Christopher

Viajó con su familia
Le gustó: Personal y atención
The carpets were not clean. They needed a good shampooing to remove stains. There were no tissues in the room. The desk chair could not be adjusted high enough to use the desk. There were no chairs to sit in besides the desk chair.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel GM el 26 jun. 2023
Thank you for the review, we will share with staff and make sure we can get those items corrected for the next guest!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really enjoyed. Staff was very friendly. Room was very clean.
Se hospedó 1 noche en mayo de 2023
Respuesta de GM el 5 jun. 2023
Thank you so much for the awesome review!

8/10 Bueno

James

Le gustó: Limpieza
Did not keep breakfast items availiable
Se hospedó 1 noche en mayo de 2023
Respuesta de GM el 5 jun. 2023
Thank you so much for the awesome review!

10/10 Excelente

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Our stay was very nice and we always love the breakfast
Se hospedó 2 noches en mayo de 2023
Respuesta de GM el 5 jun. 2023
Thank you so much for the awesome review!

10/10 Excelente

Becki

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet
Se hospedó 1 noche en mayo de 2023
Respuesta de GM el 5 jun. 2023
Thank you so much for the awesome review!

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de GM el 5 jun. 2023
Thank you so much for the awesome review!

8/10 Bueno

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It seemed like the property was just redone. Our room was really nice. It was very clean and everyone was friendly. My one small issue is that we had an accessible room, and the electric blind didn’t go all the way down so first thing in the morning was very bright in the room. However, that was very minor and I would stay there again and I would recommend anyone else there was a lot to eat around and it was a cool little downtown area with a great coffee shop.
Se hospedó 1 noche en abril de 2023
Respuesta de GM el 5 jun. 2023
Thank you so much for the awesome review!