We rented the Hacienda for my husband's 40th birthday party with a large group of friends, and it was wonderful! The house was stunning, the on-site team was incredible, the food was amazing, and our whole group was thrilled with the experience.
When we opened the door to the house, our whole group couldn't believe how gorgeous the property and view was. Jibram, the house manager, was on top of everything. Santiago, the chef, made incredible food. We felt like everything was taken care of and it made for an experience that we will never forget.
A couple things to note that might be helpful for others for planning purposes:
1) We stayed in Dec. 2022 and there was construction next door that was very loud (jack hammers, etc). And when I say "next door" I literally mean 20 feet from the Hacienda. It started at 7am and went all day during the week. Obviously there's nothing that this property could do about it, but bring ear plugs for sleeping if you want to sleep in and headphones for the pool if you want to have a relaxing reading session by the pool during the day. Nothing to complain about, but our group wished we had known.
2) The hill getting up and down to the property is intense. We're from Colorado and we hike all the time in the mountains and we found this hill to be hilarious. We had small children and folks over 70 in our group and they literally couldn't get up and down this hill without help. When our transportation van approached the house, he literally said "it might take a few attempts to get up to the house, which is totally normal." That's how steep and long this thing is :). All of this to say, if you have young kids, older folks, or people with mobility issues, definitely rent the golf cart or a car. (Although our group didn't rent golf carts because none of us were comfortable driving up and down the hill in one ;).
We ended up having more kids than we planned in our group who were all under the age of 7 and made it work. If you bring young kids you'll definitely need to keep an eye on them at all times as the house isn't child-proofed (and we didn't expect it to be). The little living room area off of the dining room made for a great "kids" area for dinner, where we set them up with a movie and pizza most nights while we all ate at the main table.
Anyway, the whole thing was wonderful. Thank you all for everything!!