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Opiniones sobre Relax Inn

2 out of 5
Relax Inn
11211 Abercorn St, Savannah, GA

Opiniones

6,2
Evaluación: 10 - Excelente. 26 de 90 opiniones" "
Evaluación: 8 - Bueno. 13 de 90 opiniones" "
Evaluación: 6 - Aceptable. 12 de 90 opiniones" "
Evaluación: 4 - Mediocre. 15 de 90 opiniones" "
Evaluación: 2 - Terrible. 24 de 90 opiniones" "

6,4/10

Limpieza

6,8/10

Personal y atención

5,0/10

Servicios

5,6/10

Estado de la propiedad e instalaciones

5,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

ALVARO

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Justo para dormir y seguir
Bien pero las fotos son diferentes a La realidad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Key el 2 ene. 2020
Thank you for your stay with us. We appreciate your feedback.

2/10 Terrible

Octavious

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Literally a Moldy leaking hole in the roof of the shower
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Keith

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The grounds around the hotel were run down and dirty. Bathrooms were not clean, mold was growing on the molding around the bathtub.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Rhonda

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Max

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great! I stayed for about 2 weeks. Meagan, one of the owners was super friendly, available and helpful. Convenient driving location for my needs. Will stay here again.
Se hospedó 13 noches en julio de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in and out was easy, staff was friendly, room was good and as expected.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jade

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Trysten

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don't do it
Horrible service from a horrible motel. Very old and outdated, shabby, squeaky bed, worthless mattresses. They gave away my reserved king room, charged me, and then saved a double for me, then charged me for new room and asked if it was ok ...as if I had a choice after traveling all day! Now haha wait for credit from double charging. Room clearly has a no smoking sign, but need Ike an old ashtray.. . And there was even an ashtray IN THE NO SMOKING ROOM!!!!!! What kind of nonsense is that?? No one should ever book here. Wanted to add photos but site won't let me
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Levon

No le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Amanda

Se hospedó 3 noches en febrero de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Molded Room
Awful mold in tube everywhere an no working heater they game me a electric heater in 40 degree weather 😫
Se hospedó 2 noches en febrero de 2023

2/10 Terrible

Verdell

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We booked for a king size bed and they put us in a very small verry dirty full bed I'm not a small person and my husband is a very large man we could not fit together even though my husband on a cane and a boot on his foot she put us upstairs said she had no other rooms and I swear there was two cars there
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Austin

Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Victor

Viajó por negocios
The pillows were very dirty bath tub looked like it never been cleaned sheets with burnt marks
Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Kathryn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Emergency stay
Nice, clean room. Friendly staff.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Victoria M

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The property location was fantastic. The property itself, however, was so disappointing. The room had dust and the walls were grimey. There were cigarette burns on the vanity, and even the bed sheets! The lamp shades were broken and stained and the refrigerator leaked. The staff were rude and the policy of no guests for any length of time in your room is absurd. We were in town to see family and could not even invite them to our room. Overall I feel that the room was highly overpriced for how low rent it was
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Shelquondra

No le gustó: Personal y atención
Charged $5o for throwing away a nasty towel
Se hospedó 2 noches en mayo de 2022
Respuesta de Kay el 23 jun. 2022
You said you took. DO Not Make False statement.

8/10 Bueno

michael

Se hospedó 3 noches en mayo de 2022
Respuesta de Kay el 22 may. 2022
Thank you so much for your stay. We will glad to see you again.

2/10 Terrible

Dave

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
DO NOT STAY HERE!! This place is dirty and did not have the correct room and then wanted to charge additional $60 . It's in a very dangerous area as well. They have a NO lobby, only a tiny closet with bulletproof glass and a slot where you pay. The pictures do not look like what's there!!
Se hospedó 1 noche en abril de 2022
Respuesta de kay el 6 may. 2022
You booked for a wrong room type. Please except your mistake rather than blaming somebody else for it.

2/10 Terrible

Daniel

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
You'd be better off sleeping in your car.
Only positive thing i have to say is that they have hot water. I don't leave bad reviews if I only have one or 2 issues as it may just be me being over judgemental. However dont be afraid to spend the extra money and go somewhere else.
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Raul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If only they had breakfast.But the staff,Were super nice.Anything that you needed,Was there upon request.Great place to stay.Thanks.
Se hospedó 3 noches en marzo de 2022

2/10 Terrible

Luis, Guatemala

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We did not like the property at all. We decide to leave the hotel an didn’t sleep on it. We book another hotel in Expedia (You can check your records) and move right away. The property is completely run down and the room was dirty and had a strong smell to tabaco and marihuana. We believe the place was unsafe and is not the kind of property you expect to find in Expedia.
Se hospedó 1 noche en febrero de 2022

4/10 Mediocre

Kevin

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No coffee even
Se hospedó 1 noche en diciembre de 2021
Respuesta de kay el 1 ene. 2022
Thank You.

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean Towels & Sheets Daily (without asking)!
Another visit to my new preferred hotel when staying in Savannah. It may look old, and have some older amenities (bathroom and AC/Heat unit) but definitely worth the price, and things work very well. Some say it doesn't look safe, or clean (I had similar first impression), but slept like a baby with no noise nor people hanging out in parking lot. Rooms clean with recently new flooring (no moldy carpet smells), room was very clean, and staff very friendly. Biggest surprise was that my towels and sheets were changed daily. Since the pandemic started, most chain hotels say they can't come in rooms to change linen. Because the staff here did this without me asking for clean towels tells me they want customers coming back. No iron or coffee maker in room, but remembered to bring instant coffee and cup to heat up in microwave until I could get out to breakfast with the money I saved on the room. Only concern is that posting honest reviews like this will bring more customers making it hard to book a room and/or drive up the prices. LOL
Se hospedó 3 noches en noviembre de 2021
Respuesta de Kay el 1 ene. 2022
Thank you so much. We will do our best to make it a better place for you. Always.

4/10 Mediocre

Mike

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Although,the staff reports recent renovations, the hotel continues to be old, dated, lacks an Iron, is very dark, did not have extra locks on the door or security and secluded at night. I did not feel safe being a solo traveler at this hotel.The front desk staff was very dismissive when I told her my concerns. I checked out early!!
Se hospedó 3 noches en noviembre de 2021
Respuesta de Kay el 1 ene. 2022
Thank you.

10/10 Excelente

Lindsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just needed it a few hours, but would have stayed a week. Very low key and comfy
Se hospedó 1 noche en octubre de 2021
Respuesta de Kay el 4 oct. 2021
Thank you! We will be glad to see you again.

2/10 Terrible

Jeffrey

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The outside was dirty and run down. We didn't stay in the room b/c it looked unsafe.
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Marla

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2021
Respuesta de Kay el 18 sept. 2021
THANK YOU. WE LL BE GLAD TO SEE YOU AGAIN.

6/10 Aceptable

Colton

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
It’s a room.
It was a room for one night. The A/C worked, although loudly, and it had a clean bed and bathroom. The tv somewhat worked, although the remote did not. It worked in a pinch.
Se hospedó 1 noche en julio de 2021
Respuesta de Kay el 31 jul. 2021
Thank u.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don't judge rooms by outside appearances
On my first visit here, pulled into parking lot and felt apprehensive. But after checking into room, I was very pleased. New laminated floors means no mildew/moldy smelling carpet. Looked like new or recently purchased furniture. Very clean rooms from front door to bathrooms. This visit was perfect too. Talking with family member of owner, I learned they bought property and started renovations, then pandemic hit. But they kept on updating the rooms. Toilets look new but hopefully tubs next. But I'll take a CLEAN chipped tub with old curtain rod instead of a new looking system with hair stuck to walls or drain clogged with some chain affiliated hotels. "Don't judge a book by its cover," is something we've been told growing up. Definitely applies to this property. Although they don't have "free breakfast," what I spent on room left me with the $$ to buy a breakfast better than stale bagels and dry cereal that most chain hotels offer with their higher prices. I will be back every time I have to travel to Savannah (sorry Wyndham, you've lost my business since standards have been lowered but prices gone up).
Se hospedó 1 noche en junio de 2021
Respuesta de Kay el 4 jul. 2021
We were glad you had such experience. We will try our best to work on things you have recommended. Thank you.

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
It wasn't as clean as it should have been!
Se hospedó 2 noches en mayo de 2021
Respuesta de Kay el 12 jun. 2021
Thank you. We will do better next time.

6/10 Aceptable

Cliente verificado

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Room smell like cigarettes, especially when running the A/C unit. Asked front desk if they have another room & was told they are full. Bathroom needs to be completely remodeled.
Se hospedó 1 noche en mayo de 2021
Respuesta de Kay el 4 jul. 2021
Thank you. We are really sorry about that. We Will for sure do better next time if any.

2/10 Terrible

Cliente verificado

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de kAY el 29 may. 2021
Thank You.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en mayo de 2021
Respuesta de Kay el 23 may. 2021
Thank you.

4/10 Mediocre

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de kay el 23 may. 2021
Thank you.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property in tucked in behind the Tailgate shopping center. You can miss it if you’re not paying attention. It looks old and run down. The staff were very polite. The room was pretty big and looked just like the picture. The floors did need to be mopped and the bathroom looked disgusting. The tub was brown/black at the bottom and there was dirt in the tile. There were a lot of strangers walking through the parking lot, so it did not feel like a safe place. Weirdly, I noticed what looked like an insense tucked into the top of my door. Besides that, it was an ok visit. Please note that you do have a few of you don’t check out on time. I believe is $15 per hour.
Se hospedó 2 noches en abril de 2021
Respuesta de Kay el 22 abr. 2021
Hello dear Guest, We would like to know what room this was so we could try to work on it. Also were you charged the late fee? Thank you for your stay with us.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean, nothing fancy, housekeeping was okay, could have bought more short towels but it was okay. Towels were thin but useable.
Se hospedó 6 noches en marzo de 2021
Respuesta de kay el 9 abr. 2021
Thank you for your stay with us. we will be glad to see you again.

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Not bad for the price.
Basic room. Nothing fancy. What I expected for the good price. The room was clean. Staff was nice.
Se hospedó 3 noches en marzo de 2021
Respuesta de kay el 24 mar. 2021
Thank you for your stay with us. We will be glad to have you again.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The housekeeping staff was irresponsible when cleaning other rooms when a bag of garbage was tossed over the 2nd flr railing and almost hit one of our cars.
Se hospedó 1 noche en marzo de 2021
Respuesta de kay el 26 mar. 2021
Thank you.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The quiet and location also the staff is very nice Meghan and employees are accommodating with needs. I will always stay when in Savannah. Rooms are spacious and clean need a little update but she said they were working on that.
Se hospedó 1 noche en marzo de 2021
Respuesta de kay el 21 mar. 2021
Thank you for your stay with us and kind words.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the quiet rooms and they are big for a single king also,
Se hospedó 1 noche en marzo de 2021
Respuesta de kay el 20 mar. 2021
THNAK YOU. HOPE TO SEE YOU AGAIN.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like that the property is secure and well lit! Small hotel but rooms are big and clean and smell good! Also the beds are comfortable, the tv has a lot of channels and it is very dark if you need to sleep! Mega the manager is nice and accommodating and she always has a smile, Ish the housekeeper is funny and gets everything you need. I like the hotel and will always visit when in Savannah. Wish they had newer curtains and and few more pillows!! Also the coke machine should take charge cards and need a vending machine. Small details for a place that makes me always fill welcome!
Se hospedó 1 noche en marzo de 2021
Respuesta de kay el 17 mar. 2021
Thank you for your stay with us. We will always be glad to have you. Your kind words pushes us to work more harder to get better everyday.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de Kay el 4 mar. 2021
Thank you for your stay with us. We hope to see you again. Thank you.

10/10 Excelente

Ebony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was good, but they don’t acknowledge the do not disturb sign and still knock extremely early and the sink was leaking which I told them during my last stay
Se hospedó 2 noches en febrero de 2021
Respuesta de kay el 24 feb. 2021
Thank you for your stay with us. Will try to improve on the notes written.

4/10 Mediocre

Kenneth

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
24% tax added to bill - underhanded
This hotel charges 24% Georgia sales tax, in addition to the city tax.
Se hospedó 2 noches en febrero de 2021
Respuesta de kay el 24 feb. 2021
Cant change your understanding about something if you already have an applied assumption to it. Thank you for your stay.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
The room looked like the pic on the website but needs a lot more cleaning
Se hospedó 3 noches en febrero de 2021
Respuesta de kay el 21 feb. 2021
Thank you for your stay with us and we will try to work on it.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable & The escape your looking for..
Cleaningness, Great location, & Comfortable! The name says it all, Relax Inn is the escape from the normalcy of the world! This hotel is my favorite vacancy to fill when I'm in need of the privileges of being well satisfied! I would recommend this Inn to all of my friends passing through Savannah!
Se hospedó 1 noche en enero de 2021
Respuesta de Kay el 4 feb. 2021
Thank you for your time for the review. Thank you staying with us as well. Will be glad to see you again.

6/10 Aceptable

Ebony

Viajó con su familia
Se hospedó 2 noches en noviembre de 2020
Respuesta de kay el 18 dic. 2020
Thank you.