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Opiniones sobre Kimpton Brice Hotel, an IHG Hotel

4 out of 5
Kimpton Brice Hotel, an IHG Hotel
601 East Bay Street, Savannah, GA

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 485 de 1001 opiniones" "
Evaluación: 8 - Bueno. 207 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 133 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 104 de 1001 opiniones" "
Evaluación: 2 - Terrible. 72 de 1001 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Maria paola

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

LEONARDO

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
muy bueno todo
Se hospedó 1 noche en enero de 2022
Respuesta de Dara M. el 24 ene. 2022
Gracias por quedarse con nosotros apreciamos su negocio!

10/10 Excelente

Susana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un Hotel súper bien ubicado, la atención del front desk excelente, súper amables y resuelven cualquier duda.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Hotel Management el 27 dic. 2021
¡Muchas gracias por tu calificación de cinco estrellas! Estamos encantados de tenerle como defensor de nuestro hotel. Esperamos darle la bienvenida nuevamente en un futuro no muy lejano.

8/10 Bueno

valdemar

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 4 noches en mayo de 2021

4/10 Mediocre

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
Mas imagen que realidad
El Hotel es lindo y agradable en las zonas comunes. Las habitación que nos tocó olía muy mal. Es Pet friendly lo cual no queda tan claro y habían muchos animales y a nosotros no nos gusta esto por que somos alérgicos a los pelos y olores. Se nos dañó el aire acondicionado y no hubo nadie que nos ayudara a arreglarlo, tuvimos que pasar la noche con un ventilador. No superó mis expectativas. No me volvería a quedar.
Se hospedó 3 noches en mayo de 2021
Respuesta de Hotel Management el 1 jun. 2021
Gracias por tomarse el tiempo para brindarnos sus comentarios sobre su estadía con nosotros. Sin duda, estamos decepcionados de saber que no hemos cumplido con sus expectativas en varios niveles, pero nos complace que haya disfrutado de nuestra ubicación. Nos encantaría que regresara para quedarse con nosotros nuevamente; no tenemos ninguna duda de que la próxima vez tendrá la maravillosa experiencia que tienen la mayoría de nuestros huéspedes.

8/10 Bueno

Javier

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Victoria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Property Management el 3 may. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

4/10 Mediocre

Michelle

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Arrived a little after 4, room wasn't ready, but happy to wait since they were cleaning. Except when we got back couple of hours later and our feet were sticking to the floor and completely black from dirt. Since we only had 2 towels, yet it was the 3 of us, I went to ask for an extra towel and let them know. I picked up a pool towel to clean the floor a little myself. And the next day when we stopped by the restuarant around 2:15, they said they were closed for lunch and wouldn't be open for couple more hours for dinner, on a friday. So later that night when we returned, and tried to order food from the same restaurant in the hotel, everyone seemed confused about the room service they said we could order when we checked in. I finally found a kind hostess who said she could take our order and I could wait on it, and I told her I was confused, i thought they offered room service. So she offered to bring it to our room since i told her I was trying to give our 6 year old a bath and it was late....and when she brought the food, with a $52 ribeye, we were only given plastic silverware...to cut a steak.On top of all of this, the room was never cleaned while we were there for our 3 night stay, and they were kind enough to reimburse us for one nights stay, but it was still expensive. Add all of that to loud E. Bay street, the fact that whoever above took a shower every night around 9:30 and it sounded like a waterfall in our bedroom with the loud pipes.We loved the location.
Se hospedó 3 noches en abril de 2024
Respuesta de Property Management el 3 may. 2024
Thank you for taking the time to share your honest feedback, Michelle. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to hear that you loved our great location, we are saddened to hear that we fell short in delivering the amazing experience guests have come to expect. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

10/10 Excelente

Cathy, Yuma

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel conveniently located in Savannah. Staff were friendly, rooms were clean and comfortable and the center court yard was a very nice spot to relax. Restaurant and bar was also very nice. The place was super quiet at night which is such a plus when traveling.
Se hospedó 5 noches en abril de 2024
Respuesta de Property Management el 22 abr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excelente

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel close to the heart of Savannah. Beautiful courtyard and pool area. Restaurant in the hotel had great breakfast. Staff were cheerful and helpful. Very walk able to everything in downtown. Best part was it was reasonably priced in an expensive hot spot.
Se hospedó 2 noches en abril de 2024
Respuesta de Property Management el 22 abr. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Amy

Viajó con su familia
Le gustó: Personal y atención
Hotel is in a great location in Savannah; close enough to walk to attractions, but in a quiet neighborhood. Really enjoyed the courtyard and the complimentary wine was a nice touch. Jason’s hospitality was exceptional. Rooms and hallways need a little TC, advertising bikes to use, but only having 1 available isn’t very accommodating to a party of more than one. Our room was not serviced both days of our stay which was disappointing after returning from a day of sightseeing. Our bedding was mismatched, missing duvets which seemed a bit odd. Hotel has potential to be great if some of the other service issues were smoothed out.
Se hospedó 3 noches en abril de 2024
Respuesta de Property Management el 22 abr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Excelente

DIEGO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Property Management el 22 abr. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super
Se hospedó 1 noche en abril de 2024
Respuesta de Property Management el 22 abr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excelente

Susan, Brooklyn Park

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Conveniently located to Riverwalk. Dog friendly!!! Clean. Staff is awesome. Happy hour in the courtyard is a plus. Had a great stay there and would go back with ZsaZsa our goldendoodle.
Se hospedó 3 noches en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 Excelente

Iris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff (Tianna) delivered excellent customer service. She answered all of our questions. The hotel is located in a convenient location, close to several restaurants and shops. Overall, it was a great experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Property Management el 18 abr. 2024
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Tianna. We look forward to welcoming you back to our hotel in the future!

8/10 Bueno

Mariah

Le gustó: Limpieza, estado de la propiedad e instalaciones
The staff was very friendly and accommodating.
Se hospedó 1 noche en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 Excelente

Victoria

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly; helpful; clean.
Se hospedó 4 noches en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excelente

Tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My partner and I enjoyed the daily wine hour, and the beautiful courtyard. The staff at the Kimpton Brice are very friendly and welcoming. We enjoyed our stay in Savanah.
Se hospedó 5 noches en abril de 2024
Respuesta de Property Management el 18 abr. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

2/10 Terrible

Danielle

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ugh this property is disgusting! Lady at front desk is so unprofessional and our room smells like bleach.
Se hospedó 1 noche en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for your informative review. We are saddened to hear that we missed the mark on your recent visit with us. We truly appreciate your feedback regarding our accommodations and service as it will help us to improve our overall guest experience. We apologize for falling short of your expectations and hope you will provide us with an opportunity in the future to gain your trust.

6/10 Aceptable

Lori

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 Bueno

Phyllis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excelente

Michele

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was comfortable and clean. Adeina was so helpful and friendly. Don't use Jairaija. He was cranky and outright lied to us about a tour we wanted to do.
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for sharing your feedback with us. While we're happy that you enjoyed some aspects of your stay, we apologize for the service inconsistencies you experienced. We truly appreciate your comments as we're always looking for opportunities to improve our guest experience. We hope you'll give us another chance to provide you with a more enjoyable stay in the future.

4/10 Mediocre

Elsie

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unfortunately, we were very disappointed with this hotel. The room we were assigned was dirty, the bed cover was stained, the wallpaper was stained, it had a weird smell and we were facing a dumpster. We were moved to a second room that was only a little bit better, the sheets were ripped and you can tell the room had not been swept or dusted in some time. The service from the front desk was not what we expected for this type of hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for your review, Elise. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

8/10 Bueno

Madelaine, Studio City

Viajó en grupo
The only thing that wasn’t good was the check in clerk and the check out clerk. She didn’t make eye contact, did ask how our stay was and couldn't get up off her chair to give me change. Made me walk to the other side of the desk. Justt rude and the worst person to have as the fasce of your hotel. Just PLAIN RUDE. Will be writing Kimpton for sure.
Se hospedó 2 noches en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to learn that you did not have a positive experience. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

8/10 Bueno

Tammy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I thought the hotel was decorated really nice and Tiyana at the front desk was very personable and took great care of me, my daughter and my grandson. I also loved that everything was walkable and one block over to Riverstreet where we had great restaurant options, shopping and Riverboat Cruising.
Se hospedó 2 noches en abril de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

10/10 Excelente

Hope

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location & hotel. Loved the outdoor seating area with comfy seating and a fire pit. Only complaint was that there really wasn’t a work area in the room. The lobby had tables and lots of sitting areas set up so he used that.
Se hospedó 2 noches en abril de 2024
Respuesta de Property Management el 18 abr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was top notch. Would stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excelente

Suyapa

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great stay but hate that turnover service is no longer offered.
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

4/10 Mediocre

Floriana

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Excelente

Edward

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pet friendly, comfortable rooms, friendly staff and wonderful location which made walking to many locations easy. Expensive parking however.
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 3 abr. 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Excelente

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place, enjoyed the area.
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 3 abr. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Emily

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Property Management el 3 abr. 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

6/10 Aceptable

jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
had to switch rooms due to our first room just being in a horrible location. right by an exit door and right in front of the elevator. having children playing outside and screaming outside our room at 7AM when we went on vacation TO SLEEP. Rome also had a weird shaking problem like our whole room would shake so we don’t know what that was about. Also, our room was right on the main road too, so there was just no peace and quiet in that room but when we did asked to change rooms, they were very accommodating, and when we got back to the hotel and we’re giving the new room, keys are stuff and luggage wasn’t in the room like we told it would be, but then we received it very quickly so overall, if you get room 130 just immediately ask for a different room other than that it’s great
Se hospedó 2 noches en marzo de 2024
Respuesta de Property Management el 3 abr. 2024
Thank you so much for your sharing your concerns with us. Please accept our apologies that your room was not as comfortable as it should have been. This is not a typical experience at our property, and our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance to serve you in the future and demonstrate the high level of service we normally provide.

2/10 Terrible

Maranda

Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

8/10 Bueno

reed

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place, average room
Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 26 mar. 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

8/10 Bueno

Caslav

Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 Excelente

susan, Utica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 2 noches en marzo de 2024
Respuesta de Property Management el 25 mar. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

Anna Rhea

No le gustó: Limpieza
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 25 mar. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 Excelente

Kristen

Se hospedó 2 noches en marzo de 2024
Respuesta de Property Management el 18 abr. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excelente

Carrie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was excellent, very kind and helpful. We had a very comfortable stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 25 mar. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excelente

mindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the location.., it was quiet and close to ALL the spots!!!
Se hospedó 3 noches en marzo de 2024
Respuesta de Property Management el 25 mar. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

olha

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This hotel did not give me clean feeling. The sheets felt unclean. And that to me is a deal breaker. But it’s close to the historic center and has nice outside terrace.
Se hospedó 3 noches en marzo de 2024
Respuesta de Property Management el 25 mar. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful, friendly staff...and happy hour!
Se hospedó 3 noches en marzo de 2024
Respuesta de Property Management el 25 mar. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Bueno

Thomas

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Overall we liked the hotel. Positives were the courtyard and the happy hour, also staff was friendly and helpful. Negatives were that the floors were dirty in room and hallway, and outside our window was a lot of junk and old equipment, so not the best view.
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 25 mar. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Excelente

Kim, Alexandria

Viajó en grupo
The staff makes Kimpton Brice. They are very kind and helpful. Location is good as is exercise room. Restaurant was ok.
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 12 mar. 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Excelente

Wai Kwan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Property Management el 12 mar. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 Bueno

Ana Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location…
Se hospedó 4 noches en marzo de 2024
Respuesta de Property Management el 12 mar. 2024
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

2/10 Terrible

Barbara

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Very mildewy air in the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Property Management el 12 mar. 2024
Thank you for your review, and please accept my apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

Nestor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tiyana, the agent in charge of the check in, was very professional and friendly. Making us feel very welcome at the hotel. .thank you!
Se hospedó 1 noche en febrero de 2024
Respuesta de Property Management el 12 mar. 2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our welcoming service. It would be an honor to welcome you back again in the future!

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Property Management el 12 mar. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.