The Wayne Mansion is a beautiful, historic property located conveniently within 2 blocks of Forsythe Park, Kroger, CVS, a few good restaurants (Collins Quarter, for example). Check-in was smooth, using information provided via email and on the Hospitality App. The central courtyard was our go-to gathering place for all 12 of our guests staying in both the main house and the carriage house.
Our 1-week stay was quite enjoyable. I do however, have a couple of constructive comments.
On check-in, we observed that the basic supplies provided were a bit lacking. Only a single roll of paper towels in each kitchen (we bought more). Only a single dish towel (we bought more). There were not enough dishes in the main house for the single in-house, chef-catered dinner we arranged. We had to pull random dishes and serving pieces from the other smaller kitchens.
On our second night, we wanted to light the propane fire pit, but it wasn't working. I contacted the management company, and to my very pleasant surprise, they had a maintenance person on-site in less than an hour. On a Sunday, even. However, he quickly determined that he was not able to fix the issue. Someone was scheduled to come by next day at 1:00pm. he didn't show; and mgt company started to be non-responsive.
One subsequent issue was when I asked if there was a replacement for the charcoal grill grate. Both grates were too rusted to use. Again, 100% non-responsive to this request. I ended up buying (and leaving) one.