Hoteles en Sarugakyo Onsen

"This place is well taken care of by the kindest family. 15/10. We hope to come back and visit when the apples are ripe."

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"Der Parkbereich ist etwas älter, das Zimmer war aber neuwertig und sehr groß mit moderner Badewanne."

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"素敵でした。また行きたい。"

"Great location, just couple steps from Yubatake hot springs, you can tell facilities are a bit old but well kept, big room, great staff, big buffete dinner, breakfast a bit short in options but good, safe area. It is a natural onsen town so expect its particular smell at all time, inside hotel they do a good job isolating it but still keep that in mind. Onsen is awesome, by gender, traditional dress code (no clothes), 3 hot tubs at different temps and outdoor pool."

"Estancia increíble !! ☺️ personal muy top ! Excelente servicio y atencion aunque hablen muy poco inglés hacen todo lo posible para ayudarte, habitaciones cómodas 10/10"

"とても良い所でした。"

"綺麗だし、スタッフの方々は日本語上手くて丁寧だし、とにかく値段のわりに想像以上にいい施設でした！おすすめです！"

"Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again "

"La habitación es tradicional y limpia, y el servicio es correcto. El personal no entiende el inglés y fue algo difícil entendernos, pero se esforzaron para hacerse entender. Algunos de los malentendidos que tuvimos fue que no servían en la habitación, sinó que tienen un comedor y te llaman por teléfono para avisar que ya puedes ir al comedor para comer. Otro aspecto a comentar es que no todos los gastos de la habitación se reflejan en la reserva, sinó que hay un gasto extra para el uso de la...

"スタッフ対応が良かった"

"施設は清掃がしっかり出来ており、アメニティも全て揃っていた。スタッフは細かいところまで気遣いが出来ていた。夕食､朝食は美味しく､全てにおいて非常に満足した。"

"部屋は綺麗で居心地は良かったです。"