Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 218 de 299 opiniones" "
10 - Excelente
218
Evaluación: 8 - Bueno. 57 de 299 opiniones" "
8 - Bueno
57
Evaluación: 6 - Aceptable. 14 de 299 opiniones" "
6 - Aceptable
14
Evaluación: 4 - Mediocre. 5 de 299 opiniones" "
4 - Mediocre
5
Evaluación: 2 - Terrible. 5 de 299 opiniones" "
2 - Terrible
5
9,8/10
Limpieza
9,4/10
Personal y atención
9,4/10
Servicios
9,6/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Lance
Viajó con su pareja
20 may. 2024
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
There were water stains on the ceiling. Room was comfortable, but very small for what you pay. Blackout blind does not cover all of the window.. makes it pointless. Supplied coffee, water bottles and bathroom extras were nice. Bed was very comfortable. Location was great - walking around to restaurants/bars/waterfront.
Lance
Se hospedó 2 noches en mayo de 2024
Respuesta de Imelda el 22 may. 2024
Thank you for taking the time to share your thoughts on your stay with us. Your feedback is incredibly valuable, and we will ensure it is shared with our leadership team. This will enable us to explore ways to enhance our service and better cater to your needs in the future. We hope to welcome you again soon.
10/10 Excelente
Janice
15 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Janice
Se hospedó 1 noche en mayo de 2024
Respuesta de Imelda el 22 may. 2024
Thank you for sharing your thoughts with us regarding your stay. We eagerly anticipate the opportunity to welcome you back to Sarnia whenever your travels bring you this way again.
10/10 Excelente
Ennette, Sarnia
Viajó en grupo
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great time at this local hotel. Room was clean and big. The restaurant had amazing food! Will stay here again.
Ennette
Se hospedó 1 noche en marzo de 2024
Respuesta de Imelda el 20 may. 2024
Hi Ennette, We appreciate you taking the time to share your feedback with us. We're delighted to learn that you found the room spacious and the food delightful. We eagerly await your next visit.
10/10 Excelente
Grace
Viajó en grupo
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great stay at this hotel! My only complaint would be limited parking but the hotel itself was amazing! Great service, great drinks, and walkable distance to bars/clubs. Plan to return to this hotel in the future.
Grace
Se hospedó 1 noche en abril de 2024
Respuesta de Imelda el 20 may. 2024
We appreciate you taking the time to share your feedback with us. It's wonderful to hear that you had a great time staying with us. We look forward to welcoming you again when your travels bring you back to Sarnia.
10/10 Excelente
Shannon
27 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shannon
Se hospedó 1 noche en abril de 2024
Respuesta de Imelda el 22 may. 2024
We appreciate you taking the time out to let us know of your thoughts during your stay with us. We look forward to welcoming you again when your travels take you back to Sarnia.
10/10 Excelente
Samantha, LaSalle
15 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful hotel, very clean. Wonderful pool and hot tub area
Samantha
Se hospedó 1 noche en abril de 2024
Respuesta de Imelda el 20 may. 2024
Hello Samantha, We appreciate you taking the time to share your feedback with us. It's wonderful to hear that you had a great time using the pool and hot tub. We eagerly anticipate your next visit
10/10 Excelente
Ranjit
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best
Ranjit
Se hospedó 1 noche en abril de 2024
Respuesta de Imelda el 12 abr. 2024
Dear Ranjit, Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 Excelente
Karen
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Superior hotel with a excellent staff eager to please and provide superior customer service. Warm inviting atmosphere with lovely furnishings, great toiletries and delicious coffee in the rooms all clean and lovely. Great location!
Karen
Se hospedó 4 noches en marzo de 2024
Respuesta de Imelda el 2 abr. 2024
Thank you for your valuable feedback, Karen. We are delighted to know that you had a great stay. We look forward to welcoming you back again soon.
10/10 Excelente
Olivia
Viajó con su familia y niños pequeños
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed here many times, it’s my go-to when I’m in the area. Fantastic pool & fitness centre, nice restaurant & bar, rooms are spacious & comfy & very clean. The staff are very friendly & helpful. An all-around great stay!
Olivia
Se hospedó 1 noche en marzo de 2024
Respuesta de Imelda el 2 abr. 2024
Thank you for your valuable feedback, Olivia. We are delighted to know that you had a great stay. We look forward to welcoming you back again soon.
10/10 Excelente
Amanda
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a beautiful hotel would definitely stay there again
Amanda
Se hospedó 1 noche en marzo de 2024
Respuesta de Imelda el 2 abr. 2024
Thank you for your valuable feedback, Amanda.We look forward to welcoming you back again soon.
10/10 Excelente
Rakesh
Viajó con su pareja
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very clean and the room and facilities were very nice. Restaurant has nice staff and really good food
Rakesh
Se hospedó 1 noche en marzo de 2024
Respuesta de Imelda el 2 abr. 2024
Thank you for your valuable feedback, Carla. We are delighted to know that you found our facilities clean and nice. We look forward to welcoming you back again soon.
10/10 Excelente
Graham
15 mar. 2024
Le gustó: Limpieza
Graham
Se hospedó 1 noche en marzo de 2024
Respuesta de Imelda el 12 abr. 2024
Dear Graham, Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 Excelente
Lori
8 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lori
Se hospedó 1 noche en marzo de 2024
Respuesta de Imelda el 12 abr. 2024
Hello Lori,Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 Excelente
Tadeusz, Beaumont
Viajó por negocios
7 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good and clean
Tadeusz
Se hospedó 1 noche en marzo de 2024
Respuesta de Imelda el 2 abr. 2024
Thank you for your valuable feedback, Tadeusz. We are happy to know that you enjoyed your stay with us and we look forward to welcoming you back again.
10/10 Excelente
Jenaia
25 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful hotel downtown Sarnia. We were able to check in early and really enjoy our time here. Unfortunately the pool was closed for maintenance.
Jenaia
Se hospedó 1 noche en febrero de 2024
Respuesta de Imelda el 2 abr. 2024
Thank you for your valuable feedback, Jenaia. We look forward to welcoming you back again.
10/10 Excelente
THOMAS
21 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were here for our 50th anniversary. The room and services were fantastic. They treated us like royalty. We stayed at this hotel under a different name 50 years ago. Thank you for making this day special.😘
THOMAS
Se hospedó 1 noche en febrero de 2024
Respuesta de Imelda el 22 feb. 2024
Hello Thomas, Thank you for taking the time out to share your feedback with us. We are happy that you made us a part of your anniversary. We look forward to having you again with us.
10/10 Excelente
Keli
21 feb. 2024
Le gustó: Limpieza, personal y atención
Keli
Se hospedó 1 noche en febrero de 2024
Respuesta de Imelda el 12 abr. 2024
Hello Keli, Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 Excelente
frank
20 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice pool and hot tub staff were great will go back any time
frank
Se hospedó 1 noche en febrero de 2024
Respuesta de Imelda el 22 feb. 2024
Hello Frank, Thank you for taking the time out to share your feedback with us. We look forward to having you again in one of your future visits to Sarnia.
10/10 Excelente
Steve
Viajó por negocios
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Steve
Se hospedó 1 noche en enero de 2024
Respuesta de Imelda el 12 abr. 2024
Hello Steve, Thank you for sharing your feedback with us. It was our pleasure having you. We look forward to welcoming you back during one of your trips back to Sarnia.
10/10 Excelente
Kevin M
Viajó con su pareja
17 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and beautiful facilities. One of the nicest hotels that we have stayed in.
Kevin M
Se hospedó 1 noche en febrero de 2024
Respuesta de Imelda el 22 feb. 2024
Hello Kevin, Thank you for taking the time out to share your feedback with us. We look forward to having you with us during your next visit to Sarnia.
10/10 Excelente
Brian
15 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will return
Beautiful experience. Hotel was very unique and historic with updated amenities. Could not be any more pleased with experience. Very, very clean and friendly. We stopped here on route to another destination but I would return as this being our destination.
Brian
Se hospedó 1 noche en febrero de 2024
Respuesta de Imelda el 22 feb. 2024
Dear Brian, Thank you for taking the time out to share your feedback with us. We look forward to having you again during one of your travels to Sarnia.
8/10 Bueno
jose, Leduc
Viajó por negocios
11 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very poor breakfast for the price
jose
Se hospedó 1 noche en febrero de 2024
Respuesta de Imelda el 22 feb. 2024
Dear Jose, We appreciate you sending us feedback during your stay with us. Rest assured we will look into how we can improve our offerings and we hope to see you again.
10/10 Excelente
Ashley
10 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ashley
Se hospedó 1 noche en febrero de 2024
2/10 Terrible
Cara
30 ene. 2024
Cara
Se hospedó 1 noche en enero de 2024
Respuesta de Imelda el 12 abr. 2024
Dear Cara, Thank you for sharing your feedback with us. It was our pleasure having you. It seems that you didn't have a good experience with us based on your rating. We hope to be able to serve you better the next time your travels bring you back to Sarnia.
10/10 Excelente
Lynn
Viajó con su pareja
23 ene. 2024
The room was clean and quiet. The bed was very comfortable to sleep in. The location made it super easy to explore on foot Sarnia’s downtown core and enjoy the view of the waterfront.
Lynn
Se hospedó 1 noche en enero de 2024
Respuesta de Imelda el 27 ene. 2024
Hello Lynn, Thank you for sharing your experience with us. We are happy to know that you had a great stay. We look forward to having you again during your visit in Sarnia.
10/10 Excelente
Steven, Lucan
Viajó con su familia y niños pequeños
21 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Steven
Se hospedó 1 noche en enero de 2024
Respuesta de Imelda el 27 ene. 2024
Hello Steven,Thank you for sharing your feedback with us through the guest satisfaction form. It was our pleasure having you. We hope to see you in one of your future stays in Sarnia.
10/10 Excelente
Sébastien
10 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay with your dog at Sarnia!
Sébastien
Se hospedó 1 noche en enero de 2024
Respuesta de Imelda el 24 ene. 2024
Thank you for sharing your experience with us. We look forward to welcoming you again during your next visit here in Sarnia.
10/10 Excelente
Scott
Viajó con su pareja
7 ene. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Scott
Se hospedó 1 noche en diciembre de 2023
Respuesta de Imelda el 2 feb. 2024
Hello Scott, Thank you for rating us 5/5. We are happy to know that you enjoyed your stay with us and we look forward to having you again during one of your trips back to Sarnia.
8/10 Bueno
Nicolas, Bangkok
Viajó con su familia
24 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nicolas
Se hospedó 1 noche en diciembre de 2023
Respuesta de Imelda el 2 feb. 2024
Dear Nicolas, Thank you for rating us 4 out of 5. Your feedback is valuable to us and we look forward to having you again during your trip back to Sarnia.
6/10 Aceptable
Heather
17 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Heather
Se hospedó 1 noche en diciembre de 2023
Respuesta de Imelda el 27 ene. 2024
Hello Heather, Thank you for taking the time out to share your experience with us. We are happy to know you had a good stay. We look forward to having you again.
8/10 Bueno
Mary
14 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Mary
Se hospedó 1 noche en noviembre de 2023
Respuesta de Imelda el 2 feb. 2024
Hello Mary, Thank you for taking the time out to share your feedback with us. We look forward to welcoming you again soon during one of your trips back to Sarnia.
8/10 Bueno
Sarah
Viajó con su pareja
11 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sarah
Se hospedó 1 noche en diciembre de 2023
Respuesta de Imelda el 2 feb. 2024
Hello Sarah, Thank you for sharing your feedback with us. Your thoughts are important to us. We hope to see you again on your next visit to Sarnia.
8/10 Bueno
Ian
10 dic. 2023
Le gustó: Limpieza, personal y atención
Hotel rooms were very nice. The walls a little thin could hear someone else’s shower pipes like it was in our room.
Ian
Se hospedó 1 noche en diciembre de 2023
Respuesta de Imelda el 27 ene. 2024
Dear Ian, Thank you for your feedback. We appreciate that you have shared your experience with us and we look forward to having you again on your next visit to Sarnia.
10/10 Excelente
John
Viajó con su pareja, Viajó en grupo
10 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
John
Se hospedó 1 noche en diciembre de 2023
Respuesta de Imelda el 27 ene. 2024
Hello John,Thank you for sharing your feedback with us. It was our pleasure to have you and we look forward to your next stay.
6/10 Aceptable
Maisha
27 nov. 2023
Le gustó: Personal y atención
No le gustó: Limpieza
Maisha
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jonathan el 1 dic. 2023
Hello Maisha,We truly value your feedback and are delighted to hear you enjoyed your stay with us. We hope to see you again with us in the future.
10/10 Excelente
WILLIAM
24 nov. 2023
WILLIAM
Se hospedó 2 noches en noviembre de 2023
Respuesta de Imelda el 27 ene. 2024
Hello William, Thank you for sharing your feedback with us. We are happy to know you had a good stay and we look forward to having you with us again.
10/10 Excelente
jayne
13 nov. 2023
Le gustó: Limpieza, personal y atención
jayne
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jonathan el 15 nov. 2023
Hi Jayne, On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered as well as improving our services to better serve you. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
2/10 Terrible
Amanda
Viajó en grupo
12 nov. 2023
Amanda
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jonathan el 15 nov. 2023
Hello Amanda,We truly appreciate the feedback regarding your stay and are sad to hear it wasn't a positive experience.We take feedback seriously and wonder if there was anything we could have done better during your stay.
8/10 Bueno
GLEN
11 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
GLEN
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jonathan el 15 nov. 2023
Hi Glen, On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered as well as improving our services to better serve you. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excelente
Paul
10 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rob service was not up to par. The food was just OK.
Paul
Se hospedó 3 noches en octubre de 2023
Respuesta de Imelda el 12 nov. 2023
Thank you for sharing your feedback with us and it has been duly noted. We shall continue to work on improving our services to better serve important guests like you. We hope to welcome you back again soon.
10/10 Excelente
Markus
Viajó con su pareja
4 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was modern and clean! Staff was amazing!
Markus
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tammy el 4 nov. 2023
Thank you so much for sharing your experience about our stay with us. We hope to welcome you back again.
10/10 Excelente
Khrista
30 oct. 2023
Khrista
Se hospedó 1 noche en octubre de 2023
Respuesta de Jonathan el 20 nov. 2023
Good Evening Khrista,Thank you so much for providing feedback on your most recent stay. We truly love hearing amazing feedback from our guests.
4/10 Mediocre
Peyman
26 oct. 2023
Le gustó: Limpieza, personal y atención
Completely overprice hotel with small rooms and charge you separately for a very basic breakfast
Peyman
Se hospedó 4 noches en octubre de 2023
Respuesta de Imelda el 27 oct. 2023
Dear Peyman, Thank you for sharing valuable feedback to us, and with this, we are saddened to know that your stay has not be as convenient and comfortable as it should have been. We sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in what we can provide. We hope you choose to stay with us again, whenever your travels bring you back to the area.
10/10 Excelente
Heather
22 oct. 2023
Heather
Se hospedó 1 noche en octubre de 2023
Respuesta de Insignia el 1 nov. 2023
Thank you for your kind review!
10/10 Excelente
jose, Leduc
20 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean rooms, excellent bed.
jose
Se hospedó 4 noches en octubre de 2023
Respuesta de Imelda el 27 oct. 2023
Hello Jose, On behalf of the entire hotel team, I want to thank you for sharing your experience with us during your stay here at the hotel. It was a pleasure having you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excelente
MICHEL
13 oct. 2023
MICHEL
Se hospedó 1 noche en octubre de 2023
Respuesta de Tammy el 3 nov. 2023
Thank you for sharing your feedback with us! We hope to welcome you again soon.
10/10 Excelente
Pearl M
Viajó con su familia
9 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, perfectly located, loved the pool!
Pearl M
Se hospedó 2 noches en octubre de 2023
Respuesta de Imelda el 27 oct. 2023
Hello Pearl M, On behalf of the entire hotel team, I want to thank you for sharing your experience with us during your stay here at the hotel. It was a pleasure having you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excelente
PETER
8 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
PETER
Se hospedó 1 noche en octubre de 2023
Respuesta de Insignia el 1 nov. 2023
Thank you for your kind review!
6/10 Aceptable
Steve
5 oct. 2023
Steve
Se hospedó 1 noche en octubre de 2023
Respuesta de Insignia el 1 nov. 2023
Dear Steve, We apologize for your poor experience with us. Please let us know how we can improve for your next stay with us. Thank you