Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre Top Hill Motel

2.5 out of 5
Top Hill Motel
3290 Rt. 9 (South Broadway), Saratoga Springs, NY

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 65 de 234 opiniones" "
Evaluación: 8 - Bueno. 91 de 234 opiniones" "
Evaluación: 6 - Aceptable. 48 de 234 opiniones" "
Evaluación: 4 - Mediocre. 17 de 234 opiniones" "
Evaluación: 2 - Terrible. 13 de 234 opiniones" "

8,2/10

Limpieza

8,2/10

Personal y atención

7,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Richard, ELKTON

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Top Hill Motel el 26 abr. 2024
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a great place to stay considering the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Top Hill Motel el 15 abr. 2024
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Yusef

Se hospedó 1 noche en abril de 2024
Respuesta de Top Hill Motel el 15 abr. 2024
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Zoe

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alejandro, Middlesex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Top Hill Motel el 9 abr. 2024
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Judith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ken in the office was very polite and informative. Thank you Will be staying there again Judy
Se hospedó 2 noches en febrero de 2024
Respuesta de Top Hill Motel el 5 mar. 2024
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

10/10 Excelente

Sergio

Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Top Hill Motel el 11 feb. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Michael

No le gustó: Servicios
Property was clean and staff member was courteous. I chose inexpensive and that’s what I got. Rooms were quiet, an older property.
Se hospedó 2 noches en enero de 2024
Respuesta de Top Hill Motel el 22 ene. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Malik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Top Hill Motel el 10 ene. 2024
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

6/10 Aceptable

Jennifer

Viajó en grupo
Le gustó: Limpieza, personal y atención
Definitely needs to be upgraded! Heard scratching in the walls at night, beds were very hard, hot water was not very hot! Smelled like moth balls
Se hospedó 1 noche en diciembre de 2023
Respuesta de Top Hill Motel el 19 dic. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Marie

C’est correct. Beau parc à côté pour la marche. Pas loin des restaurants. Toutefois pas d’eau chaude la première nuit.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Top Hill Motel el 24 nov. 2023
Merci d'avoir séjourné au Top Hill Motel. Nous sommes désolés que vous ayez eu des problèmes avec l'eau chaude. Mais nous vous assurons que nous disposons de 3 chauffe-eau instantanés et qu'il vous suffit de laisser couler l'eau quelques secondes. Nous espérons que vous nous donnerez une autre chance lorsque vous visiterez la magnifique ville de Saratoga Springs.

8/10 Bueno

Frederic

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
An older facility, but recently updated. Well maintained and clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Top Hill Motel el 24 nov. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Olivia

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was very convenient and helpful. My friend locked herself out of one of the rooms and the staff was very quick and helpful with the situation.
Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 2 nov. 2023
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 23 oct. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Mary

Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 12 nov. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Arthur, Rochester

Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 12 nov. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 17 oct. 2023
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

10/10 Excelente

Dianna

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in was quick & professional
Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 10 oct. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 9 oct. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

8/10 Bueno

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good spot for price. Not much close by to walk to apart from bbq restaurant Staff is good rooms clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Top Hill Motel el 3 oct. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

6/10 Aceptable

karin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean and smelled clean. For the price it worked.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Top Hill Motel el 2 oct. 2023
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

8/10 Bueno

Jeff

Le gustó: Limpieza, comodidad de la habitación
Would have liked coffee pot and tissues in room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Top Hill Motel el 2 oct. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We give coffee pots on request. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Rosemary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was nice clean and the owners were very friendly.
Respuesta de Top Hill Motel el 18 sept. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

8/10 Bueno

Russell

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was large/ clean. Owner was very accomodating. Reasonable room rate.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Top Hill Motel el 18 sept. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

2/10 Terrible

Colleen

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I really have nothing nice to say. I did call them regarding my issue and rather than, at the very least, offer me an apology, they were extremely argumentative. I will not ever be staying there again, nor will I ever recommend.
Se hospedó 1 noche en agosto de 2023
Respuesta de Top Hill Motel el 15 sept. 2023
Thank you for staying with us. We do not recall having any problems and you did not specify. Since we do not know what the problem was, we are unable to resolve it. We apologize for the inconvenience.

8/10 Bueno

joanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Top Hill Motel el 9 sept. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

joseph

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Top Hill Motel el 3 sept. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

6/10 Aceptable

Annie

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2023
Respuesta de Top Hill Motel el 26 ago. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de Top Hill Motel el 21 ago. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
management of hotel was friendly, accommodating, and will stay here again
Se hospedó 5 noches en julio de 2023
Respuesta de Top Hill Motel el 6 ago. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

4/10 Mediocre

valerie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Sink didn't drain like it should so left toothpaste up near top due to build up of water. Shower curtain had mold ind creases of shower curtain. Tv didn't allow you to change Chanel and said it was not working. Let staff know about issues when we left they appoligized and said they would take care of it. We didn't receive any compinsation any of the issues.
Se hospedó 1 noche en julio de 2023
Respuesta de Top Hill Motel el 2 ago. 2023
Thank you for staying with us. We value your opinion. We have fixed the slow drain in the sink and changed shower curtain. It was overlooked by the housekeeper and we apologize for that. Spectrum is working outside every night to change all the wirings and that is why sometimes at night TV has an error code. Again we are sorry for the inconvenience occurred during your stay and we hope that you give us another chance while you are visiting Saratoga.

10/10 Excelente

Wallace

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Price was great and nothing was found wrong
Se hospedó 1 noche en julio de 2023
Respuesta de Top Hill Motel el 1 ago. 2023
Thank you for staying at the Top Hill Motel. We are pleased to see that you enjoyed your stay. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room at reasonable price with excellent service. Close to downtown Saratoga.
Se hospedó 2 noches en julio de 2023
Respuesta de Top Hill Motel el 29 jul. 2023
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

2/10 Terrible

Vivian

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Poor experience
Such a disappointment. The place is old and in need of updating and repair. As a result, it was hard to tell if the room was clean. Bedding and towels are very basic. Not good value for money.
Se hospedó 1 noche en julio de 2023
Respuesta de Top Hill Motel el 25 jul. 2023
Thank you for your response. We see that your stay with us was not that pleasant. We are a basic motel with no frills. We have nice clean rooms with affordable price. During thoroughbred racing season, all hotel-motels in Saratoga have high rates. All our rooms are newly renovated but if you are looking for a Taj Mahal this is not it.

10/10 Excelente

Diane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was your average mom and pop motel. It was clean, had all the amentities (tv, microwave, fridge, etc). It was very close to Saratoga Performing Arts Center and State Park. Would definately stay there again!
Se hospedó 1 noche en julio de 2023
Respuesta de Top Hill Motel el 7 jul. 2023
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

10/10 Excelente

shawn

Se hospedó 2 noches en julio de 2023
Respuesta de Top Hill Motel el 25 jul. 2023
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

10/10 Excelente

Anita

Se hospedó 2 noches en mayo de 2023
Respuesta de Top Hill Motel el 20 jun. 2023
Thank you for staying at the Top Hill Motel. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Whitney, YELLOW SPRINGS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was clean, comfortable and in good condition. The staff was friendly and helpful. We would definitely stay here again.
Se hospedó 2 noches en mayo de 2023
Respuesta de Top Hill Motel el 23 may. 2023
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

10/10 Excelente

Christopher, Princeton

Se hospedó 1 noche en abril de 2023
Respuesta de Top Hill Motel el 23 may. 2023
Thank you for staying at the Top Hill Motel. We really appreciate your business and hope to see you again soon.

10/10 Excelente

John

Se hospedó 1 noche en abril de 2023
Respuesta de Top Hill Motel el 1 may. 2023
Thank you for staying at the Top Hill Motel. We really appreciate your business and hope to see you again soon.

8/10 Bueno

Donald C.

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very convenient, close to the highway. Area restaurants nearby..Owner very accomodating when we decided to stay a second time. Hot water slow, heat slow.
Se hospedó 1 noche en abril de 2023
Respuesta de Top Hill Motel el 21 abr. 2023
Thank you for staying at the Top Hill Motel again this year. We really appreciate your business and hope to see you again soon.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en marzo de 2023
Respuesta de Top Hill Motel el 28 mar. 2023
Thank you for staying at the Top Hill Motel again this year. We really appreciate your business and hope to see you again soon.

8/10 Bueno

Jim

Le gustó: Personal y atención
The room was ok. The beds were comfortable and the room arreared clean. However, the toilet did not function well...it worked if you held down the handle for it to fully flush. Also the refrigerator freezer did not keep things frozen.
Se hospedó 1 noche en marzo de 2023
Respuesta de John el 20 mar. 2023
Thanks Jim for staying with us. We will check out the toilet function you mentioned. We normally keep the refrigerator on a number 1 but it can go up to a number 7. you might have missed the controller but we will check it out.

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It’s quiet, comfortable, and relaxing
Se hospedó 2 noches en noviembre de 2022
Respuesta de Top Hill Motel el 22 nov. 2022
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

2/10 Terrible

Antonio

No security it was my worst experience and i had to checkted out one day earlier and lost my money and they would not refunded. Very bad place with no security. People hanging outside your room until 3am talkimg and drunk . And the worst of all it was cold and the heat did not work.
Se hospedó 2 noches en octubre de 2022
Respuesta de Top Hill Motel el 18 oct. 2022
Thank you for your response. We see that your stay with us was not that pleasant. We have security cameras on our premises and we checked the recording and found no people hanging out in the parking lot. Due to Skidmore College parents weekend, mostly parents were staying here. Regarding cancelling for the second night, our cancellation policy is 72 hrs and we were not given enough notice. Controller for A/C and heating are separate and probably was confused which one to turn on. All our rooms have working heat.

2/10 Terrible

Mary Jo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not worth staying at
This motel was awful and not worth the cost of 111.00 a night. The place was not very clean and I had to listen to the next room people going at at 2 in the morning. I would not recommend this place.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Top Hill Motel el 6 oct. 2022
Thank you for your response. We see that your stay with us was not that pleasant but then you did not let us know about the noise next room. We have nice clean rooms with affordable price. Hope you give us another chance when visiting Saratoga.

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very clean. It was a five minute drive to the concert venue. Would definitely stay again
Se hospedó 1 noche en septiembre de 2022
Respuesta de Top Hill Motel el 23 sept. 2022
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

4/10 Mediocre

Roxanne

Le gustó: Limpieza
Towels & bed linens were poor quality . Very rough on the skin . The bedspread gave me rashes on my skin . The hotel was on a highway . The vending machine for drinks was broken. Absolute bare minimum . Just a Place to stay & sleep .
Se hospedó 1 noche en septiembre de 2022
Respuesta de Top Hill Motel el 10 sept. 2022
We are sorry to see that you were unhappy about your stay. We apologize for the inconvenience

8/10 Bueno

William

Le gustó: Limpieza, personal y atención
We stayed only one night and were only looking for a place to sleep at a reasonable price. the room was clean and the TV and AC worked properly. I would stay there again next year.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Top Hill Motel el 3 sept. 2022
Thank you for responding to this survey & providing us with valuable feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay. We will share your positive review with our team as positive guest input is their greatest form of recognition. We look forward to the opportunity to serve you again should you return to beautiful Saratoga Springs.

8/10 Bueno

alexander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2022
Respuesta de Top Hill Motel el 29 ago. 2022
Thank you for staying at the Top Hill Motel again this year. We really appreciate your business and hope to see you again next year.