Frigobar, microondas, cafetera/tetera, utensilios de cocina
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Opiniones sobre Hillside Inn

2.5 out of 5
Hillside Inn
2901 Fourth St., Santa Rosa, CA

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 74 de 212 opiniones" "
Evaluación: 8 - Bueno. 58 de 212 opiniones" "
Evaluación: 6 - Aceptable. 37 de 212 opiniones" "
Evaluación: 4 - Mediocre. 26 de 212 opiniones" "
Evaluación: 2 - Terrible. 17 de 212 opiniones" "

7,6/10

Limpieza

7,8/10

Personal y atención

7,0/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

victor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023

10/10 Excelente

victor

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

victor

Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Raul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cheryleen

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Richard

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Shower water would only get luke warm. Shower drain was mostly plugged up. Everything else was acceptable and I would stay here again as long as they fix the hot water and shower drain.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Mary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Pamela

Le gustó: Personal y atención, estado de la propiedad e instalaciones
All OK
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Oscar

Le gustó: Limpieza, personal y atención
There’sa homeless encampment right outside the back of the property.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mimi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Look forward to staying here in tefuture. Staff went above and beyond to ensure our comfort.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

George

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

laura

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I used to really like the Hillside, but it has gone downhill. We walked into the room and it smelled so strongly of cleaning fluids our eyes were burning. We had to open the doors for a while to get the smell to a tolerable level. The room was dingy, and the furniture was banged up and dirty. The walls were stained. There was no safe or chains on the doors. The back door to the balcony had no deadbolt. I decided to forfeit a night and leave early. The beds were clean and comfortable. It’s inexpensive, but not much less than places that are a lot nicer.
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

karen

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were large and the area was convienient. The problem was that the TV did not work. The clerk did not know how to fix it and the clerk who did was two hours late to her shift so by the time she arrived it was too late.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Robin

Se hospedó 1 noche en abril de 2024

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful location. Nice pool. Two restaurants on-site, one for breakfast and lunch, one for lunch and dinner specializing in Indian cuisine. Garden setting in a lush forested area--yet in city. IHOP, Safeway, CVS within walking distance. Quiet locale and guests. Spacious rooms. Comfortable beds. Front desk/owners sociable and accommodating.
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

William

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024

6/10 Aceptable

Danielle

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I loved how updated our hotel room was. Nice new finishes. I was somewhat disappointed finding quite a few hairs left behind from guests before us. Mostly in the bathroom and shower areas. Definitely not our hair. The sink plumbing was oddly loud whenever it was running. The kitchenette area is adorable but, keep in mind, no cookware or plates/utensils to use. Please add a small curtain or blinds to the little window near the closet, as it let it tons of light when we were trying to sleep in. Lots of scuff marks, scratches and dents in the newly painted walls. The dining table and chairs should be updated as well, to fit with the new, clean look. The bed was moderately comfortable. Wish the pillows were a bit firmer, especially since there were a total of 3 on our king sized bed. We were lacking a "do not disturb" sign for our door but luckily we told the housekeeping staff to come back later. The staff was friendly upon check-in. Overall, this hotel was fine for a night but they could improve upon some things to make it a better experience for a longer stay.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jovita

Le gustó: Estado de la propiedad e instalaciones
For the price it worked really well for us. The staff was so kind and helpful. We needed a downstairs room and they easily accommodate us. My family and I plan to stay there again next we are in town.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bernadette

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent little,quiet,nice place. Great guy at front desk. Only positive things to say.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bernadette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good olace
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

john

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to out daughter's house. Older, but well run and a good value. Excellent restaurant on site for breakfast and lunch
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Mariana

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Todd

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The owners have done an amazing job renovating this property. It has those “mid 60’s” vibes but with all the modern amenities. The rooms have all been recently updated. Amazingly to me, even though it’s right off Hwy 12, I have not heard any traffic noise (and I’ve stayed in 4 different rooms now). I’ve selected rooms with the “mini kitchen” - which is great to have a small refrigerator and microwave. It would be helpful if they stocked the rooms with a few paper plates and utensils. These rooms also have an induction cooktop - so, adding a couple induction-compatible pots/pans would sure help!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Glenn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was greT
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, servicios
Great large nice clean room!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Staff:) el 5 nov. 2023
Thank you for your feedback and staying with us:))

4/10 Mediocre

Alejandro

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Miguel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel staff:) el 26 oct. 2023
Thank you for your feedback and staying with us:)

10/10 Excelente

Nathan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff. Room was immaculate. Over all, a great deal! (And there is a very good Indian restaurant nearby.)
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel staff:) el 19 oct. 2023
Thank you for your feedback and staying with us:)

10/10 Excelente

Erika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Staff:) el 19 oct. 2023
Thank you for your feedback and staying with us:)

2/10 Terrible

Anne

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Staff was friendly and helpful. The beds were comfortable. Unfortunately, the outside of facility was in disrepair and the inside felt like an outdated apartment, not a hotel room.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Hans

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Stay here numerous times, and this time the clerk was very slow in checking me in. Also, they always call the day. I am to arrive, wanting to know when I am arriving and I don’t really understand what that’s about since I’ve already paid for the room in advance.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel staff:) el 14 oct. 2023
Thank you for your feedback and staying with us:)

8/10 Bueno

Kym

Viajó con su pareja
Le gustó: Servicios
The staff was very friendly and was expecting us upon our late arrival . He even recommended a nearby store we were looking to find. The hotel was quiet and the room was clean and spacious. The pool looked nice although we didn't use it. I was able to get a room with a view of my car, which i requested. Great experience overall, very accommodating. i would have given 5 stars but our tv in the room did not work. No channels. I think it was a satellite issue.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel staff:) el 14 oct. 2023
Thank you for your feedback and staying with us:)

10/10 Excelente

Jean-Pierre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Staff:) el 19 oct. 2023
Thank you for your feedback and staying with us:)

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will definitely return
Short two night stay. Really spacious rooms - has a separate dining/kitchen are complete with an induction range top along with a full-size refrigerator/freezer and microwave. I have a non-typical diet, so travel with a fair amount of food for custom meals (also freely admit I enjoy the savings from self-prep, too), so the layout was very convenient. The separate room areas also offered a break from being in close proximity while in the car. Another review mentioned road noise. While I did hear some through the night, I didn't find it disturbing. I found the positives, which included very warm and helpful staff , and close walking distance to Safeway, CVS, etc., to make this a spot I'd gladly return to.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel staff:) el 11 oct. 2023
Thank you for your feedback and staying with us:)

6/10 Aceptable

Gina

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Staff:) el 11 oct. 2023
Thank you for your feedback and staying with us

2/10 Terrible

Racheal

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible room
The room was filthy. I can’t even believe the condition it was in. Bugs throughout the room, mold in the freezer, dirty bedding, and to top it off there was poop on the wall behind the toilet when we checked in.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Comodidad de la habitación
Ok, room.
Frig still had left over food from previous guess. Wifi password was not clearly written out correctly and front was closed for the evening. So wasn't able to get the correct password until the morning.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Staff:) el 30 sept. 2023
Thank You for your feedback and we were extremely sorry for your experience. We will make sure it won't happen again.

10/10 Excelente

Erika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight Stay in Santa Rosa
I loved the room! It was extremely spacious. There is also a good restaurant located on the premises: Jeffrey Hillside Cafe. I look forward to staying here again whenever I’m visiting Santa Rosa.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Staff:) el 30 sept. 2023
Thank You For your feedback and Staying with us. Hope to see you in future.

10/10 Excelente

Diana

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It appears to be an apartment made into an inn. Beautiful pool… very clean room, white bedding… fridge… micro… kitchenette with table and chairs.
Se hospedó 1 noche en septiembre de 2023
Respuesta de hotel Staff:) el 30 sept. 2023
Thank You For your feedback and Staying with us. Hope to see you in future.

8/10 Bueno

Hans

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable but too much road noise
I asked for a ground floor room but was told none available however I saw many ground floor room unoccupied. Maybe it was because I used a third party to book the room. Property adjacent to Hwy 12 so some rooms like the one I was in definitely get to hear the noise…
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Staff:) el 30 sept. 2023
Thank You For your feedback and Staying with us. We will try our best to accommodate your request in future. Hope to see you in future.

6/10 Aceptable

Joseph

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Staff:) el 30 sept. 2023
Thank You For your feedback and Staying with us. Hope to see you in future.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Michel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de Hotel Staff:) el 30 sept. 2023
Thank You For your feedback and Staying with us. Hope to see you in future.

10/10 Excelente

Laura, Lakeport

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
We really liked the location. It was a short walk to a grocery store. We enjoyed having a nice refrigerator and kitchenette. The property was beautiful with mature trees and a vintage feel. We did notice that the air conditioner was extremely loud. One of the beds was very comfortable, and the other was very much the opposite. The property needed some weeds, trimmed on the landscaping in the front, and needed some leaf blowing in the back parking lot. Overall, we had a good experience, and will definitely be back. It was a very good value.
Se hospedó 1 noche en agosto de 2023
Respuesta de front desk el 5 oct. 2023
Thank You for staying with us and your good feedback.

10/10 Excelente

Stefan, Capitola

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
overall a great experience, just wish the pool had been heated; other than that, we’d definitely stay here again
Se hospedó 1 noche en agosto de 2023
Respuesta de front desk el 5 oct. 2023
Thank you for your feedback and staying with us

6/10 Aceptable

Gina

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Jose el 19 ago. 2023
Thank you for your response and staying with us:)

10/10 Excelente

Salena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

10/10 Excelente

deanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean. Staff exceptionally helpful
Se hospedó 2 noches en julio de 2023