Muchas gracias, que bueno que difrustaste su visita con nostros.

Hi Delsi, thank you for taking the time to review your stay. Please let us know what we can do to close the gap from a 4/5 to a 5/5. Thanks again!

Lei, thank you for the feed back we hope to have you again soon!

Kenneth thank you for rating us at 5 out 5 we appreciate the feedback!

We appreciate your feedback and glad to hear that your visit with us exceeded your expectations.

Thanks so much for staying with us, and we are sad to hear the stairs were a difficult part of your visit. Travelers to Santa Fe are surprised to learn that we are at 7,200 feet above sea level. We are a mountain town and visitors should drink plenty of water to avoid altitude sickness and be prepared for uneven walkways.

Cynthia thanks for brining to our attention some of the items related to the bathroom in your unit. We will see what we can do to make improvements on your suggestions.

Joshua, thanks so much for staying with us during your Santa Fe visit. We appreciate your feedback and glad to hear you took advantage of breakfast the kitchen team is very proud of our daily offerings.

Thanks so much for staying with us, it was our pleasure to host your visit and we are thrilled you enjoyed your stay.

Hello, we appreciate your feed back we will have maintenance look at it so that we can make improvements. Thank you!

Leslie thanks so much for staying with us and and for the feedback provided. The City of Santa Fe is working on a pedestrian widening project at the end of the block on Guadalupe Street, unfortunately we have very little control over public street closures and signage. On behalf of the City I apologize for the inconvenience you experience navigating to the construction work. Spoke with housekeeping department regarding the eye glasses and "yes" the housekeeper set them down a moment and forgot to remove them when she left the room. Hospitality staffing has never been the same since covid and we are working on getting our restaurant service reopened, so sorry to hear you could not find an alternative. The resort fee is part of every reservation, when you book through a 3rd party it does state this fee on their website and in the confirmation email you receive. Although during your the resort fee was discounted 50% so your charge was only 16.13. Hope on a future visit to Santa Fe you can come back and have a better experience.

Thanks so much for staying with us we appreciate your helpful comments.

Tomas we apologize for our Vanessie breakfast not being available during your recent stay with us. Our breakfast team is also disappointed as this is a feature that staff takes pride in. We do expect it to return on April 1st along with the other lobby extras. Please note that parking is also part of your resort fee, and we reduced the cost by 50% in lieu of the breakfast not being served. Bottled water is sold separately at the Front Desk, the inconsistency on the charge may have been that a team member at their discretion waived the cost since they may sensed your dissatisfaction. with some of our amenities. Again we are truly sorry we dropped the ball on this visit with us and hope that your give an an opportunity to experience our breakfast on a future stay with us.

Marty, thanks so much for staying with us and we appreciate you 4 of out 5 rating.

Cheryl so appreciate your kind feedback and thanks so much for choosing us for your stay in Santa Fe.

Thank you very much for staying with us. We appreciate your feedback.

We are sorry that you have rated our property 1 out of 5.Our records indicate you did not show up for your reservation. If you feel this information is in error, please reach out directly to the Property General Manager.

Our staff thanks you for saying with us and for the 5 out of 5 review. Glad you enjoyed your time with us.

Thanks so much for staying with us, we appreciate your feedback and glad to hear our staff was very responsive to your specific needs.

Thank you for the 5 out of 5 review and for supporting our staff. We greatly appreciate your feedback and for choosing to stay with us.

Thanks for staying with us and we apologize that our restaurant & bar we closed during your visit.

Armando, thanks so much for you feedback and comments on the water and supporting our staff. We appreciate you staying with us and our breakfast is back in our restaurant dining room.

Thanks so much for staying with us, we appreciate your comments and feedback.

Teresa, thanks very much for you review and feedback.We are thrilled you enjoyed your stay with us.

Thank you for recognizing our staff and we appreciate you staying with us. Look forward to hosting you again.

Dorit, thanks so much for choosing our property for your recent stay. And you are correct in the last year we have made great strides to improve the overall property and still have goals we want to accomplish. The team has worked very hard and typically our breakfast is guest famous for its variety, unfortunately you visited while the restaurant was closed and our partner Mille supports us as a breakfast substitute, glad to hear you enjoyed it. We expect to have our additional upgrades finished by early spring 2024. We hope to see you back again.

Mike thanks for staying with us and for the 5 out 5, we appreciate the feedback.

Jennifer, thank you very much for staying with us and the fantastic review. We especially appreciate you acknowledging our staff, they are a dedicated team who really enjoy making our guests feel special. And it looks like the team really hit a home run during your visit with us. Safe travels and look forward to you staying again.

Thanks so much for staying with us and for sharing your feedback.

Thanks you for the feedback and glad you enjoyed your stay with us

Patsy, thanks for staying with us and glad you enjoyed your visit.

Tiffany, thanks so much for staying with us, happy to hear you enjoyed Mille Cafe, we so appreciate their support during our restaurant Winter Break. Safe travels, hope you visit again in the future.

Thank you for stay with us, and appreciate the feedback

Thanks so much for staying with us!We apprecaite you 5 out of 5 review.

Thank you for the 5 out of 5, so glad you enjoyed your stay with us.

Jeffery, thanks for your comments this is helpful for us, so we can correct. I did not see any notes in your reservation stay with us should you have reached out to our front desk staff with your concerns as I am sure our team would have found ways to warm up your unit space to be more comfortable. And our maintenance staff is always ready to assist our guests with the fireplaces. Lastly, we do not charge extra for fireplaces and I reviewed your reservation and did not see any additional charge for the fireplace, please let me know if this seems otherwise on your receipt. General Manager

Frederick, glad to hear you mostly enjoyed your stay with us and appreciate hearing some of what you felt did not meet your expectations. As 21 Unit Boutique Inn our travelers appreciate that we do not fit the big box hotel mold. Our approach to breakfast is that of a B&B that aligns with our goals of providing our guests that home away from home feeling. Agree with adding some warmth via area rugs to the unit your were on for the tiles floors, thanks for this suggestion. Safe travels and hope to see you again in the future.

Marina thanks so much for the 10 out of 10 review, we are thrilled you enjoyed your stay with us.

Sandra thanks so much for staying with us and for sharing some of the challenges you experienced. I apologize that the safe was not functioning during your stay and trust that the toilet chain was corrected by the maintenance team. And a new door seal was just installed on the door based on your review. Thanks again for your insights that needed to be corrected.

Thank you for acknowledging our staff, its great to get this type of feedback. Our team strives to ensure the best guest experience.

Jennifer thanks so much for staying with us and so glad to hear you enjoyed your unit. We appreciate the feedback and look forward to you staying with us again in the future.

Thank you for the feedback glad you enjoyed your stay with us.

Thank you for the feedback glad you enjoyed your stay with us.

Thank you very much for your review.

Thanks so much for staying with us and sharing your feedback

Vanessa thanks so much for the kind words and support of our staff, they truly try to make each guest feel welcomed. We are delighted you enjoyed your stay and we look forward to the opportunity of serving you again in the future.

Barry, thanks for staying with us and glad to know you enjoyed your stay. The staff appreciates the 10 out 10 review. Safe travels and look forward to you staying with us again.

Nora, thank you for staying with us during your visit to Santa Fe. We are glad you enjoyed your time with us and appreciate your feedback

We appreciate your feedback and Casa Chimayo is a fan favorite. Glad you enjoyed your stay.