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Opiniones sobre Las Palomas

3.5 out of 5
Las Palomas
460 W San Francisco Street, Santa Fe, NM

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 715 de 1007 opiniones" "
Evaluación: 8 - Bueno. 184 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 55 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 31 de 1007 opiniones" "
Evaluación: 2 - Terrible. 22 de 1007 opiniones" "

9,0/10

Limpieza

9,6/10

Personal y atención

8,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Bere

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Jamás nos pudimos bañar, la regadera nunca funcionó, no volvería
Se hospedó 2 noches en febrero de 2023
Respuesta de Las Palomas Staff el 9 mar. 2023
En nombre de todo nuestro equipo, me gustaría disculparme por no haber superado sus expectativas. Su satisfacción es importante para nosotros y utilizaremos los comentarios que nos proporcionó para realizar mejoras para garantizar que ofrecemos una experiencia excepcional para nuestros huéspedes en el futuro.Espero que considere quedarse con nosotros nuevamente para que podamos tener otra oportunidad de brindarle una experiencia superior.

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2020

10/10 Excelente

Douglas, Halifax

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are wonderful. The room is charming in every way. The breakfast and coffee are excellent. And a super location. Ten out of ten!
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved having our own casita! The fireplace was cozy, the bed was comfy, and the decorations were lovely. Breakfast was yummy!
Se hospedó 4 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bueno

Terri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Loong, Knoxville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My favorite place to stay in Santa Fe!
Se hospedó 5 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Patricia

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our room was the worst stay I’ve ever had at a hotel and definitely did not live up to the reviews. It was dirty and in need of refurbishment and a deep clean. I’m guessing the positive reviews and online pictures are from select refurbished and cleaner rooms. There was paint splatter on the bathroom counter, dust and cobwebs on the walls, an uncomfortable bed. and very dated decor. We’re Hilton Honors members and typically stick with Hilton brand hotels but thought we’d give this a try since it looked so unique and charming. Pictures were deceptive. We were not impressed and regretted our choice in stay. Beware.
Se hospedó 1 noche en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

danielle

Viajó con su pareja
Loved everything. The complimentary breakfast was seriously above and beyond!!
Se hospedó 2 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Sara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Charming inn. Great staff. Very good full breakfast.
Se hospedó 4 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bueno

Traci

Viajó en grupo
Las Paloma’s is a Great location, quiet, and quaint. Property could use a bit of updating. Staff was helpful and kind. Breakfast was the bomb!! would i stay again?.. YES!!
Se hospedó 4 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bueno

sue

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our unit had an absolutely filthy microwave. Great location comfy beds. A bit overpriced.
Se hospedó 1 noche en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
My sincere apologies for any inconveniences during your recent stay with us. I have passed this information on the General Manager so that he is aware of the concerns. Thank you for your feedback as it is appreciated.

8/10 Bueno

Princess

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 10 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Frank

Le gustó: Personal y atención
I loved the breakfast and the friendly staff
Se hospedó 3 noches en abril de 2024
Respuesta de Maria WB el 30 abr. 2024
We very much appreciate and value your feedback and It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Aceptable

Jerome

No le gustó: Limpieza
First the location is great for access to the city square and major sites. Daily breakfast and morning staff were wonderful - blue corn pancakes ! However our first room smelled like a chimney, second room better but really not clean - due to miscommunications our room was not cleaned until our 3rd night. Room had mold and dust in vents, one outlet was bare and bathroom wires were rusty. Very disappointing compared to online reviews.
Se hospedó 4 noches en abril de 2024
Respuesta de Maria WB el 18 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Mediocre

Emanuel

Viajó en grupo
Room was not clean. The room service came once on next to last day. The floors were uneven ;and, there were screws protruding out of the floor. This had potential danger. The toilet had a leak at the wall flooding the bathroom. We had to shut the water off after filling the tank after flushing. On the positive side, the breakfast staff ware amazing as was the food
Se hospedó 4 noches en abril de 2024
Respuesta de Maria WB el 18 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Laura

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very special location, with rooms spread around beautiful adobe houses. Cozy atmosphere. Excellent breakfast, very friendly staff. Close to Old Plaza
Se hospedó 2 noches en abril de 2024
Respuesta de Maria WB el 18 abr. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Mediocre

kevin

Viajó con su pareja
Any city
Se hospedó 1 noche en abril de 2024
Respuesta de Maria WB el 18 abr. 2024
My sincere apologies for any inconveniences during your recent stay with us. Thank you for your feedback as it is appreciated.

10/10 Excelente

Mark

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very cute boutique property. Excellent breakfast included. Very walkable to downtown Santa Fe
Se hospedó 2 noches en abril de 2024
Respuesta de Maria WB el 18 abr. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful breakfast included
Se hospedó 4 noches en marzo de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Andy, Bedford

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely stay. Great room, very friendly service and a top quality breakfast.
Se hospedó 4 noches en marzo de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bueno

Nina, Centennial

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms are in older adobe buildings and they can be a little cold. But the fireplace in our room helped a lot.
Se hospedó 2 noches en abril de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An amazing choice in Santa Fe and you cannot beat the included breakfast.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful place to stay. The staff are incredibly sweet and the breakfast is wonderful. It is downtown, so you can walk to restaurants and shops. I highly recommend staying here and I can't wait to return.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bueno

Nancy A

Viajó con su familia
Le gustó: Limpieza, personal y atención
I love the unique feel of the original casitas and it was cute. the staff was very friendly and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

daniel

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Sharon

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was friendly, and accommodating. The breakfast space and made to order breakfast and coffee bar were really special and delicious. We will definitely be back!
Se hospedó 4 noches en marzo de 2024
Respuesta de Maria WB el 5 abr. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Mediocre

PHILLIP

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
More shabby than chic. Great location. Breakfast was excellent. Staff were very nice. Our room needed a deep cleaning! Dirt in the corners, dirty/moldy grout, dusty. (Seems like others were happy with the cleanliness of their rooms so maybe ours was not typical?) The pictures on the website look so much better than what we experienced. I had promised my wife a really great stay but we were both quite disappointed. I realize the buildings are 100 years old, but that is not an excuse for the conditions we experienced. I spoke with the manager and the owner, both of whom were appreciative.
Respuesta de Maria WB el 18 abr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have passed this information on to the General Manager so that he is aware of the concerns. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Sharon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is beautiful and the rooms are super cozy. The staff is friendly and helpful. The breakfast is amazing!
Se hospedó 1 noche en marzo de 2024
Respuesta de Maria WB el 21 mar. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Shanna

Se hospedó 1 noche en marzo de 2024
Respuesta de Maria WB el 18 abr. 2024
My sincere apologies for any inconveniences during your recent stay with us. Thank you for your feedback as it is appreciated.

6/10 Aceptable

Nai-Chi, Dallas

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
The location of the hotel is convenient to get to most places. I did not like that there were little ants inside our room. However when I told the staff about it, someone came to help remedy the situation right away.
Se hospedó 5 noches en marzo de 2024
Respuesta de Maria WB el 18 mar. 2024
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have passed this information on to the General Manager so that he is aware of the concerns. We hope to see you again soon!

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super friendly and helpful staff! Breakfast was delicious. Walking distance to downtown. Room was very clean!
Se hospedó 3 noches en marzo de 2024
Respuesta de Maria WB el 18 mar. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria WB el 18 mar. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Laura

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What an excellent location. Full of Santa Fe charm. Loved the environmentally friendly touches. Breakfast amazing. Friendly staff.
Se hospedó 4 noches en marzo de 2024
Respuesta de Maria WB el 18 mar. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Jeremiah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Maria WB el 18 mar. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Kevin, Marietta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Great breakfast included
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Chelsea

Le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Maria WB el 12 mar. 2024
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us. We hope to see you again soon!

8/10 Bueno

Suzanne, Rock Springs

The breakfast was awesome. Several choices of cooked to order breakfast. The choices were breakfast burrito, blue corn pancakes and choice of meat, 3 breakfast tacos and 2 eggs, choice of meat and potatoes. In addition coffee, hot chocolate or chai. Fresh fruit, pastries, grits, bagels and croissants. Everything was delicious.
Se hospedó 5 noches en febrero de 2024
Respuesta de Maria WB el 5 mar. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Claudia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved it! Great breakfast. Nicest people!
Se hospedó 3 noches en febrero de 2024
Respuesta de Maria WB el 5 mar. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Deanna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Authentic look of NM.
Se hospedó 4 noches en febrero de 2024
Respuesta de Maria WB el 29 feb. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

William, Raleigh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Las Palomas is a comfortable, funky, slightly rustic, multi-building boutique motel with a fantastic free full breakfast (cooked to order, not just buffet) and a wonderfully friendly, helpful staff and an engaged owner/manager. Within easy walking distance of the heart of downtown Santa Fe (especially close to the Georgia O'Keeffe Museum). Plenty of free parking.
Se hospedó 3 noches en febrero de 2024
Respuesta de Maria WB el 27 feb. 2024
We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was such a peaceful place to stay, and I loved the fireplace and breakfast every morning. I hope to be back soon. Thank you!
Se hospedó 5 noches en febrero de 2024
Respuesta de Maria WB el 27 feb. 2024
We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Chantel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful breakfast, super friendly staff, wouldn’t stay anywhere else!
Se hospedó 2 noches en febrero de 2024
Respuesta de Maria WB el 27 feb. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria WB el 23 feb. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Danielle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Maria WB el 23 feb. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Amelia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great! Room had personality and the fireplace was cozy. Breakfast was amazing!
Se hospedó 4 noches en febrero de 2024
Respuesta de Maria WB el 23 feb. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place. Second time staying here and everything about it is wonderful. Highly recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria WB el 23 feb. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excelente

Lori

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is wonderful as is breakfast!
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria WB el 23 feb. 2024
Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Aceptable

Marjorie

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very charming, but not particularly clean floors, my living area leaked, and the floor sort of rolled up and down. The room Needs a facelift.
Se hospedó 3 noches en enero de 2024
Respuesta de Maria WB el 15 feb. 2024
My sincere apologies for any inconveniences during your recent stay with us. I have passed this information on the General Manager so that he is aware of the concerns. Thank you for your feedback as it is appreciated.

10/10 Excelente

Francis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a charming property with a friendly, accommodating host and staff that provides a wonderful breakfast to give you the energy to take the short walk to the plaza and everything Santa Fe has to offer.
Se hospedó 7 noches en enero de 2024
Respuesta de Maria WB el 14 feb. 2024
We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.