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Opiniones sobre La Quinta Inn by Wyndham Santa Fe

2.5 out of 5
La Quinta Inn by Wyndham Santa Fe
4298 Cerrillos Rd, Santa Fe, NM

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 314 de 1100 opiniones" "
Evaluación: 8 - Bueno. 298 de 1100 opiniones" "
Evaluación: 6 - Aceptable. 220 de 1100 opiniones" "
Evaluación: 4 - Mediocre. 154 de 1100 opiniones" "
Evaluación: 2 - Terrible. 114 de 1100 opiniones" "

7,6/10

Limpieza

8,0/10

Personal y atención

6,4/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

martin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
En términos generales, fue buena estadía. El único detalle es que no tienen wifi en las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 30 ene. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

2/10 Terrible

Jose

Viajó con su familia
No le gustó: Personal y atención
No limpian los cuartos y ofrecen desayuno y no lo sirven o no es suficiente para la cantidad de huéspedes que aceptan
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 30 ene. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

2/10 Terrible

Juan Carlos

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un hotel abandonado en cuanto a servicio. Habitaciones sucias, en una semana no hicieron el cuarto aún cuando se pidió. Nunca funcionó el internet de la habitación, al preguntar a recepción informaron que no había nada que hacer y que se restablecería probablemente en un mes. El desayuno de muy mala calidad. Al llegar al cuarto en la noche, tenía un fuerte olor a mariguana, cómo si hubieran estado fumando dentro.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Management el 1 feb. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

8/10 Bueno

Armando

Viajó con su familia
No le gustó: Limpieza, personal y atención
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 30 ene. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

8/10 Bueno

Fatima

Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 30 ene. 2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

6/10 Aceptable

maria, livermore

Le gustó: Limpieza, personal y atención
Good location. Peelig outside paint. No internet during our 6-nite stay. Luggage carriers in poor condition.
Se hospedó 5 noches en octubre de 2023

8/10 Bueno

Deyvis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gusto solo q le asi falta tener en funcionamiento la alberca
Se hospedó 2 noches en mayo de 2023
Respuesta de Jon E el 14 may. 2023
Deyvis, thank you for the review.

10/10 Excelente

Ana

Se hospedó 5 noches en febrero de 2023

8/10 Bueno

Carolina

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
El cuarto está muy bien , en orden y limpio. Solo faltó jabón y crema para el cuerpo…
Se hospedó 1 noche en febrero de 2023
Respuesta de Jon E el 27 feb. 2023
Carolina, thank you for your review and rating.

10/10 Excelente

Nereida

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen lugar
Se hospedó 1 noche en enero de 2023
Respuesta de Jon E el 8 ene. 2023
Thank you for the rating.

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio y agradable en gral.
Se hospedó 1 noche en octubre de 2022
Respuesta de Alex F el 16 oct. 2022
Hi Jose, Thank you for the feedback.

8/10 Bueno

Jose

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto la ubicación, servicio y limpieza
Se hospedó 2 noches en julio de 2022
Respuesta de Jon E el 10 jul. 2022
Jose, Gracias por la reseña.

8/10 Bueno

emmanuel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and easy access
Se hospedó 2 noches en abril de 2022
Respuesta de Alex F el 26 may. 2022
Hi Emmanuel, I will be sure to share your comments with the team. Thank you for the feedback.

8/10 Bueno

Victoria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Yesica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

Tess

Viajó con su pareja, Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
There was no WiFi for the 4 nights and 5 days stay. We were only informed that WiFi is not available upon check in . There was no proper disclosure of WiFi issues when booking or room reservation in Expedia app. Room towels are changed and room cleaning are done every 3 days. The Inn has only double beds that are not convenient for a couple. Carpets need to be replaced. The smell triggers my asthma. Very disappointed with our stay!
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Constance, Delray Beach

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I am very sorry to say but this La Quinta Inn was dirty and old and really needs a complete make over. The floors and carpets are just plain dirty and old. I was informed when I got there, after pre-paying, that the WiFi was not working. WiFi was critical for my visit to Santa Fe on this trip. There was no cleaning service. No one checked my room or changed anything the four days I was there. It was the poorest hotel experience I have ever had. I would not recommend this hotel to anyone. In fact, I would tell people not to go under any circumstances.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Cate

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Brenda

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast that was included was not served and we left at 7:10 am.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Karen

No le gustó: Servicios
No Wi-Fi, unheard of in the real world
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Adrian

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I kept finding long Black hair on the bed and shower area. The room door doesn’t really open and close properly. And no in room internet.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Desiree

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet and convenient
Se hospedó 2 noches en abril de 2024

10/10 Excelente

aide

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Mary

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Likes: Comfy beds. Friendly staff. Dislikes: NO INTERNET in rooms.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

charles

No le gustó: Estado de la propiedad e instalaciones
OK property for the price, but nothing exceptional.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Steve

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
needs to be upgraded-
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jon

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Antonio L

Viajó con su familia
Le gustó: Servicios
Nice
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Glen

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was dirty and warm. Broken glass in the parking lot. Generally in a state of poor repair and maintenance. Will not chose to stay again and question other locations.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Alix

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Rooms were very clean and remodeled
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Angelica

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Theresa

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The rooms were nice but the property is very run down. We had to climb stairs to our rooms. Im 62 my husband 75...not convenient. The staff was very friendly
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Magdalena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

matthew

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Probably wouldn’t stay here. I was in a pinch. It’s a very congested area with heavy traffic property was OK on the inside however, the outside was dirty. I had my dog and there was really nowhere for her to go potty. I would read this property is average at best.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Russell

Le gustó: Limpieza
No elevator. I’m not handicapped but no access to 2&3 floor for disabled
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Verónica

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Awesome
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

James

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I have stayed at this property at least 10 times over the last dozen or so years. Each time it has seemed more run down. This time was the worst: serious need of painting, electrical outlets that did not work, exit signs barely hanging from their mountings, filthy pool. Facility advertises complimentary wi-fi but this was not available. Per one employee, wi-fi has been down for as long as she has worked at the facility (several months). Poor condition of the property can only be due to lack of corporate support. Location is great but I'll check out other hotels in future visits to Santa Fe.
Se hospedó 6 noches en marzo de 2024
Respuesta de Management el 2 abr. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

4/10 Mediocre

Sheri

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The wifi was out and we found out that it'd been out for over six months period so we had to go to public places to do our for many hours each day. We had a large dog stay next to us in an enjoying room.It marked 42 nights and one day. We have stayed in this hotel for ten plus years but we will now look for a new place.
Se hospedó 6 noches en marzo de 2024
Respuesta de Management el 2 abr. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

8/10 Bueno

katie

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

James

Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Arrived to find a sign saying the WiFi was not available - it’s “being repaired” That seems impossible in 2024.
Respuesta de Management el 31 mar. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

2/10 Terrible

Brian

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Aileen

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Jerry

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
room good outside area unkept and no new maintance
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 2 abr. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fresh rooms
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 31 mar. 2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.

6/10 Aceptable

James

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The room was nice but the management is obviously off their game. The front door was badly warped. Inside bath door dirty. Shower was either too hot or too cold. No dress code for the front desk. Sloppy
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 31 mar. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

2/10 Terrible

rick

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
The wi fi was out
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 31 mar. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

8/10 Bueno

Thandar

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No WiFi in the room and hot breakfast was late to come in during our stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 2 abr. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

6/10 Aceptable

Roland

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Valerie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Evening desk reception guy was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 31 mar. 2024
Thank you for taking the time to post a review of your stay with La Quinta Santa Fe. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip.