Interior

Opiniones sobre Hotel St Francis

4 out of 5
Hotel St Francis
210 Don Gaspar Ave, Santa Fe, NM

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 525 de 1002 opiniones" "
Evaluación: 8 - Bueno. 273 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 111 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 58 de 1002 opiniones" "
Evaluación: 2 - Terrible. 35 de 1002 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

7,8/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

edgar o morales

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El manager nos trató muy bien y el Lugar está en el Corazón de Santa Fe Muy buen lugar excelente es la 2 vez q llego ahí
Se hospedó 2 noches en abril de 2023
Respuesta de Kelsey H- Social Media Coordinator el 27 abr. 2023
Thank you so much for this kind review! We are elated to hear that you enjoyed another visit with us and we truly appreciate your continued support. We would love to care for you again in the future.

10/10 Excelente

edgar o morales

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien ubicado excelente servicio
Respuesta de Kelsey H- Social Media Coordinator el 1 ene. 2023
We are delighted that you enjoyed your experience with us! Thank you for your kind words. Your support is greatly appreciated.

10/10 Excelente

Jennie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel staff were wonderful. Perfect location to walk around and shop or eat.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 22 may. 2024
We are so happy that you enjoyed our staff and location! We value your support and we hope to see you again soon.

8/10 Bueno

Erin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Excellent service
Se hospedó 3 noches en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 22 may. 2024
Thank you so much for your kind review, Erin! We cherish your support.

10/10 Excelente

stephanie, gainesville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved this place , it really felt like stepping into another time period but modern at the same time. Such a great vibe and the staff was amazing ! Very on top of everything ! Thank you so much 😊
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 20 may. 2024
We are so happy to hear that you love Hotel St. Francis! Thank you so much for your kind words and support. It means the world to us.

10/10 Excelente

barrie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel with European vibes. I love this hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 19 may. 2024
We are elated to hear that you love Hotel St. Francis! We cherish your support and we hope to see you again soon.

6/10 Aceptable

Dianne

Viajó con su pareja
The hotel is in need of some updates. Very old and very pricey. Good location.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 17 may. 2024
Thank you for taking the time to share about your stay with us, Dianne. We appreciate your honest feedback and we will share your concerns with our team. We hope you will give us another chance to care for you again in the future.

8/10 Bueno

burcu

Se hospedó 3 noches en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 17 may. 2024
We appreciate your rating! We hope you can return for another enjoyable stay with us soon.

10/10 Excelente

Madison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is beautiful! I would suggest knowing what staying in an old, historical hotel is like before booking. Most of the negative reviews I've seen are in regard to the size and layout of the rooms, but they're about what you'd expect with a hotel built at that time. The staff are wonderful, the valet parking was quick and easy. It's in the absolute perfect part of town to walk around near the plaza, and everything is very comfortable and clean. We will definitely be staying here again!
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 15 may. 2024
We are ecstatic to hear that you enjoyed your experience with us! Thank you so much for your kind review and understanding. We truly cherish your support and we look forward to caring for you again.

4/10 Mediocre

James, Angel Fire

No le gustó: Limpieza, personal y atención, servicios
Very small, Ancient rooms.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 12 may. 2024
We are sorry to hear that the rooms were not what you had hoped for, James. We value your honest feedback and we would love another chance to impress you in the future.

8/10 Bueno

Toi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
It’s an older hotel and the rooms are small and some things, like the flooring, could be updated (loose floorboards abounded in our tiny room). That said, the room was super clean and well apportioned. It had everything we needed including really great smelling body wash and lotion, shower cap, plenty of towels, a tv and small closet and steamer. The staff texted me early in the day of check in to make sure we had everything we needed and were responsive as we asked questions and looked for recommendations. Great location in the heart of town. Included valet parking as part of the resort fee was a great bonus. We really enjoyed our brief stay and highly recommend to others.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 12 may. 2024
Thank you for taking the time to share about your stay with us. We are so glad that you enjoyed many aspects of your visit and we truly appreciate your honest feedback on how we can improve. We cherish your support and high recommendation and we hope to care for you again soon.

8/10 Bueno

Joy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We thoroughly enjoyed our stay at the St. Francis! The staff was wonderful and helpful. The coffee in the lobby each morning was a great start to the day. The location was very convenient to all of the shops and restaurants in downtown Santa Fe. I would stay there again!
Se hospedó 7 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 10 may. 2024
Thank you so much for this positive review, Joy! We are so happy to hear that you enjoyed your stay and we would love to care for you again!

10/10 Excelente

Taryn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the front desk team. Valet parking was super easy. Great location, in the heart of Santa Fe.
Se hospedó 3 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 10 may. 2024
We are thrilled to hear that you enjoyed our location, parking, and staff! Thank you so much for your kind review and support.

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was amazing and my stay was everything I hoped for !
Se hospedó 2 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 3 may. 2024
We cherish your positive review, Anthony! We hope you can return for another five-star stay with us soon!

10/10 Excelente

Ryuji

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 abr. 2024
We are ecstatic that you enjoyed your visit with us! Thank you for your review and support.

10/10 Excelente

Deborah

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 28 abr. 2024
Thank you for your positive rating, Deborah! We value your support and we hope to care for you again.

6/10 Aceptable

Fernando

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, easy access to shops, walking distance to a lot. Room was not super pretty for the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 21 abr. 2024
Thank you for taking the time to leave us this review. We are glad that you enjoyed our location and cleanliness and we value your honest feedback. We would love another chance to care for you again in the future.

6/10 Aceptable

Darla

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 22 abr. 2024
We appreciate your rating, Darla. We hope you will visit us again and give us another chance to earn those last two stars from you.

10/10 Excelente

Marlys

Love the location and front porch.
Se hospedó 2 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 19 abr. 2024
We appreciate your kind review and support! We would love to care for you again.

4/10 Mediocre

Arthur

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Because the hotel is the oldest in SANTA FE, the room was very small & crowded. only 1 wooden chair to sit on and no desk. The sink was in the room on a small vanity, again no where to put toiletries. The water in the shower took almost 1/2 hr. to get warm. We booked this hotel because it had a restaurant, but discovered it was closed 2 weeks prior. Not a good experience at those prices!!
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 15 abr. 2024
Thank you for taking the time to leave us a review, Arthur. Although we strive to provide our guests with a five star experience, we understand we will always have room to grow and areas to improve upon and we appreciate your honesty. This feedback will be very helpful in our growth and becoming our very best! We will work with our team to improve and we hope you will give us another shot to impress you in the future!

6/10 Aceptable

Nancy

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The valet never came. I just parked myself on street. I hope car is safe in morning. No dining options. No ambiance. Staff looks tired and over it. Not a good vibe. Rooms are small. No place to put luggage. Just uncomfortable and small.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 15 abr. 2024
We are sorry to hear that your experience with us was not positive, Nancy. We apologize that we missed the mark in many areas of your stay. We appreciate you bringing these concerns to our attention and we will work with our team to improve.

10/10 Excelente

Laura

Love the staff
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 12 abr. 2024
We appreciate your positive review, Laura! We are so happy that you enjoyed our staff during your visit with us. We hope to see you again soon!

2/10 Terrible

Stephen

No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator el 7 abr. 2024
We are sad to hear that your experience with us was not the best. We value your honesty and we hope you will give us another shot to impress you in the future.

10/10 Excelente

Patricia

Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 21 abr. 2024
We are ecstatic that you enjoyed your visit with us, Patricia! Thank you for your kind review and support.

6/10 Aceptable

Tamir

Se hospedó 5 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 30 mar. 2024
Thank you for your rating. We would love another chance to care for you again.

10/10 Excelente

Mark

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place be to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 mar. 2024
We are thrilled that you enjoyed your stay! Thank you for your support.

8/10 Bueno

Sharisse

Le gustó: Limpieza, personal y atención
It was a great location and the furnishings were quaint but the property is definitely dated. Carpet, bathroom tile in the room definitely in need of repair.
Se hospedó 4 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 mar. 2024
Thank you so much for your review and feedback about your stay. We will share your concerns with our team and we hope you will return soon.

6/10 Aceptable

L. Blaine

Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 mar. 2024
We appreciate your honest rating. We hope you will stay with us again and give us another chance to earn those last two stars from you.

8/10 Bueno

Lois

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a hard time sleeping because of all of the noise outside…. Trucks, cars, garbage trucks… so noisy!
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 mar. 2024
We are very sorry to hear about the noise disturbance you experienced with us. We apologize for the inconvenience this caused and we wish you had a more restful night with us. We value your honest feedback and we would love another chance to care for you again in the future.

10/10 Excelente

Marcela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Staff was amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 24 mar. 2024
Thank you for your kind words about our staff! We cherish your support.

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lobby, bar, location
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 17 mar. 2024
We appreciate your review and support, Paul! We hope you can return soon.

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect
Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 12 mar. 2024
We are thrilled to hear that everything was perfect during your stay with us! We cherish your support and we would love to care for you again.

8/10 Bueno

Abel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful, clean and aesthetically pleasing. Staff was courteous. Downside was the slamming of doors early hours of the morning from housekeeping while they were cleaning other rooms and the blowing of leaves this made it difficult to sleep or for a quiet escape. Queen size beds for traveling families would be a nice addition to the spacious double room. Overall good experience.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator el 12 mar. 2024
Thank you for taking the time to share about your experience with us, Abel. We are delighted to hear that you enjoyed your stay and we appreciate your honest feedback on how we can improve. We would love another chance to care for you again in the future.

10/10 Excelente

Susan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was gorgeous
Se hospedó 3 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 8 mar. 2024
We cherish your review and support, Susan! We hope to see you again soon.

8/10 Bueno

Erik, Centennial

Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 20 mar. 2024
Thank you for your rating, Erik. We appreciate your support.

8/10 Bueno

Ariacna

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was valet parking only and it was convenient for the downtown parking situation
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 feb. 2024
Thank you for your positive review! We value your support.

10/10 Excelente

Jill, Columbus

Viajó con su familia
The Hotel St Francis is located in the heart of Santa Fe. It’s an easy walk to galleries, restaurants and shops. The staff are all friendly and helpful. I highly recommend this hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 feb. 2024
Thank you for your kind words about our hotel and staff, Jill! We cherish your support and high recommendation.

10/10 Excelente

Carolyn

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a good stay at St. Francis! Older property, but always clean and always doing improvements. Love having Secreto and Gruet conveniently located.
Se hospedó 3 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 feb. 2024
We are elated to hear that you always enjoy your stays with us, Carolyn! We appreciate your support and understanding and we would love to care for you again soon.

10/10 Excelente

Adam

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 18 feb. 2024
We are elated that your experience was ten out of ten, Adam! We are so grateful for your support and we would love to care for you again.

10/10 Excelente

Raymond, Littleton

Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 20 mar. 2024
We are elated that your experience was five-star! We value your support and we would love to care for you again.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great location, beautiful lobby, friendly and helpful staff. Just a tiny tiny room. I love historic places and know tiny rooms are just a part of choosing historic places but this one was next level small. The bed and linens were comfortable though.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 11 feb. 2024
Thank you for sharing about your experience with us. We are thrilled to hear that you enjoyed our location, lobby, and staff and we appreciate your honest feedback. We hope to care for you again in the future.

10/10 Excelente

Kaye

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The St. Francis Hotel has a distinctive simplicity and charm linked to its past as a monastery. Its location is quiet but an easy walk to restaurants, shops, an excellent independent bookstore, art galleries, historic sites, and government buildings. It houses a very good restaurant and bar. The St. Francis staff are unfailingly helpful, patient and well trained.
Se hospedó 5 noches en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 7 feb. 2024
Your glowing review has made our day, Kaye! Thank you so much for your kind words about our hotel and staff. We cherish your support and we hope to care for you again soon.

8/10 Bueno

jeff, CARLSBAD

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is beautiful historic property located just a block off of Santa Fe Plaza. The art displayed, along with the antique furniture pieces throughout are interesting. The staff are very accommodating and friendly. My only issue with the hotel is that they charge a $30/day “resort fee”, despite not having a pool, gym, or other typical “resort” amenities. They offer access to these amenities in their nearby sister properties.

6/10 Aceptable

Regina

Viajó por negocios
Le gustó: Personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 3 feb. 2024
We appreciate you taking the time to leave us this review, Regina. We would love another chance to care for you again and impress you with our care and accommodations.

10/10 Excelente

Cindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 ene. 2024
We are so glad that your experience with us was ten out of ten, Cindy! We appreciate your support and we would love to care for you again.

10/10 Excelente

Kathryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 ene. 2024
Thank you so much for your positive rating, Kathryn! We value your support.

10/10 Excelente

Molly

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 ene. 2024
We appreciate your review, Molly! We hope you can return for another enjoyable stay with us soon.

10/10 Excelente

Danielle

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotel with close proximity to the Plaza. Comfortable rooms. Very quiet and enjoyable setting.
Se hospedó 2 noches en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 29 ene. 2024
We are thrilled that you enjoyed your stay with us, Danielle! We cherish your support and we hope to see you again soon.

10/10 Excelente

Guillermo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent and peaceful!
Se hospedó 1 noche en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 ene. 2024
Thank you so much for your kind words! Your support is greatly appreciated.

8/10 Bueno

Randy, Monclair

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The bedroom and bathroom were very small, the lighting in the bathroom was very dim and especially for administering makeup.There was no breakfast offered for the price and it required a trip off the property to get breakfast. Our wine tasting, adjacent to the lobby, at the Gruet Winery was exceptional. Overall the hotel possessed a lot of charm.
Se hospedó 1 noche en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator el 27 ene. 2024
We appreciate you taking the time to share about your experience with us, Randy! We value your kindness and honest feedback and we hope to care for you again in the future.