Escritorio, cortinas blackout, wifi gratis y ropa de cama

Opiniones sobre Hotel Inn Santa Fe

3.5 out of 5
Hotel Inn Santa Fe
3011 Cerrillos Rd, Santa Fe, NM

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 192 de 492 opiniones" "
Evaluación: 8 - Bueno. 147 de 492 opiniones" "
Evaluación: 6 - Aceptable. 71 de 492 opiniones" "
Evaluación: 4 - Mediocre. 39 de 492 opiniones" "
Evaluación: 2 - Terrible. 43 de 492 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

7,0/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Araceli

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Inn SF el 1 may. 2024
We are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!

2/10 Terrible

Immerabner

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pésimo servicio
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Inn SF el 31 mar. 2024
Hello. I am confused by your review as you actually did not stay with the hotel after having to cancel your room reservation. However, we wish you safe travels. Have a pleasant day!!!!

8/10 Bueno

Luis Fernando Díaz

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Inn SF el 18 ene. 2024
Thank you so much, Luis, for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!

8/10 Bueno

cintia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Inn SF el 28 dic. 2023
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!

10/10 Excelente

Edgar

Viajó con su familia
Le gustó: Servicios
Thank you 👌
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Inn SF el 26 nov. 2023
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!

10/10 Excelente

Edgar

Le gustó: Servicios
Thank you
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Inn SF el 23 nov. 2023
Thank you, Edgar for your wonderful review!

4/10 Mediocre

RODOLFO

Viajó con su familia
Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
La televisión no se veía, las toallas para secarse demasiado chicas e insuficientes para secarse cuando pedí toallas grandes solo me dieron dos y dijieron que no había suficientes toallas grandes y había demasiados homeless en el area y nos sentimos inseguros.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Inn S F el 12 oct. 2023
Lamentamos mucho que su reciente visita a nuestro hotel no haya cumplido con sus expectativas. Esperamos que nos brinde otra oportunidad de brindarle una experiencia de 5 estrellas en el futuro.

8/10 Bueno

Norma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Inn SF el 10 oct. 2023
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!

6/10 Aceptable

Jose Antonio

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Camas, limpias pero un poco de olor a viejo
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Inn SF el 26 sept. 2023
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!

8/10 Bueno

Gerardo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy limpio
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Inn SF el 26 jun. 2023
Gracias por tu reseña. Esperamos que se quede con nosotros nuevamente cuando esté en nuestra área.

8/10 Bueno

maría

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
mi estancia fue agradable tal vez deberían ofrecer solo un pequeño desayuno
Se hospedó 4 noches en mayo de 2023
Respuesta de Hotel Inn SF el 30 may. 2023
Apreciamos cuando un huésped nos dice cuándo estamos haciendo las cosas bien y dónde podemos mejorar. Sus comentarios se compartirán con el equipo del hotel para garantizar que brindemos un servicio al cliente excepcional en todo momento. Esperamos que se quede con nosotros nuevamente la próxima vez que sus viajes lo traigan de regreso a Santa Fe.

2/10 Terrible

Veronica

Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Inn SF el 25 abr. 2023
We regret to see a low score. We certainly wish your experience was better while staying here at Hotel Inn. We hope to serve you again in the future for a better experience.

10/10 Excelente

Xiomara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Inn SF el 9 mar. 2023
Hello, We are happy to hear you enjoyed your stay with us here in Santa Fe. We look forward to your next stay!

10/10 Excelente

Xiomara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Inn SF el 7 mar. 2023
Hello, We’re glad your experience was a good one and hope to see you again real soon.

10/10 Excelente

Xiomara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Inn SF el 5 mar. 2023
Hello, We appreciate you sharing your experience with us. We're happy to see that you enjoyed your stay. We hope to see you soon.

10/10 Excelente

Marlon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2022
Respuesta de Hotel Inn Staff el 1 nov. 2022
Hi Marlon, Thank you for taking the time to rate us. We hope to see you soon. Safe Travels!

2/10 Terrible

Nebraska Armas

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

EMILIANA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hospitality
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Inn SF el 30 abr. 2024
Thank you for taking the time to share your experience at Hotel Inn Santa Fe. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Bueno

Kathy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean room. Good value. No in room coffee as advertised, but coffee was available in lobby.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 30 abr. 2024
Thank you for taking the time to share your experience at Hotel Inn Santa Fe. We want to ensure our guests can have a comfortable and enjoyable experience therefore we apologize that there was not a coffee pot in your room, this is something we will remedy as quickly as possible. We appreciate your feedback!

4/10 Mediocre

Bijan

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Their towels were much closer to rags than towels. The property needed maintenance for upkeep, but they did not seem to care. A basic breakfast would have been nice. The owner, an elderly man, lacked good manners. He could have been a bit friendlier.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 30 abr. 2024
We apologize for the issues you encountered during your stay. The comfort and satisfaction of our guests are very important to us, and we're disappointed that we fell short of your expectations. Rest assured, we are currently looking into the concerns you raised.

10/10 Excelente

Mahamadou, Renton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 30 abr. 2024
Hello, thank you for taking the time to share your rating with us at Hotel Inn Santa Fe! We look forward to welcoming you back soon!

4/10 Mediocre

Nancy, DENVER

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 30 abr. 2024
Thank you for your rating. We look forward to seeing you again.

10/10 Excelente

Katherine A.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 30 abr. 2024
Hello, thank you for taking the time to share your rating with us at Hotel Inn Santa Fe! We look forward to welcoming you back soon!

10/10 Excelente

Wendell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very Spacious Room and nicely updated.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 24 abr. 2024
Thank you, Wendell, for your wonderful feedback, We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Affordable clean a good hotel room
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Inn SF el 23 abr. 2024
We are delighted, John, that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!

10/10 Excelente

Dennis

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place for the price. Will definitely continue to use them when in SF
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Inn SF el 19 abr. 2024
Thank you, Dennis, for your wonderful feedback, We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!

6/10 Aceptable

David

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Front desk were helpful and friendly, The place is unlike in the photo. mini fridge and coffee/ tea in the room, overall met basic need. BUT they should fix bath tub tap.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 19 abr. 2024
Hello David, Our staff is pleased to hear you enjoyed their hospitality. Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We look forward to earning a full five stars from you in the future. Thank you for staying with us, please travel safely, and we hope you will return soon.

10/10 Excelente

Dennis

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet, clean and convenient
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Inn SF el 16 abr. 2024
Hello Dennis, We are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!

10/10 Excelente

Maricris

Viajó con su pareja
Le gustó: Servicios
Very comfortable and clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 16 abr. 2024
Hello Maricris, We are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!

10/10 Excelente

David

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn S F el 16 abr. 2024
Hi David, We are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!

10/10 Excelente

michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean place - also comfortable. Staff was friendly, helpful. I stayed there for the very reasonable price and location, would stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 16 abr. 2024
Thank you, Michelle, for your wonderful feedback, We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!

10/10 Excelente

Eugina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a great stay here. Desk agent was wonderful!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 16 abr. 2024
Thank you, Eugina, for your wonderful feedback, We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!

8/10 Bueno

irene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Inn SF el 14 abr. 2024
Hello Irene, thank you for taking the time to rate about your stay with us at Hotel Inn Santa Fe! We hope to see you again soon!

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super comfortable beds, relaxing stay and clean
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 12 abr. 2024
Hello, thank you for taking the time to share about your stay with us at Hotel Inn Santa Fe! We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!

10/10 Excelente

Johnny

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
accommodating :)
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 13 abr. 2024
Thank you, Johnny, for leaving your five-star rating of Hotel Inn Santa Fe. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 13 abr. 2024
Hello James, we are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!

8/10 Bueno

Arthur

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 1 may. 2024
Hello Arthur, thank you for taking the time to share your rating with us at Hotel Inn Santa Fe! We look forward to welcoming you back soon!

4/10 Mediocre

Steven

Viajó por negocios, Viajó con su familia
No le gustó: Personal y atención
Rudeness from front desk clerk. There’s no bell to ring. No sign saying, “I’ll be right back.” If there’s no one at the front desk, don’t call the number for the hotel. He’ll get mad at you. You’re supposed to just stand there for how ever long it takes for the clerk to get around to serving you.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 11 abr. 2024
Hello Steven, thanks for your feedback. When you arrived there was a sign on the front desk that stated desk clerk would be back in 5 minutes and in fact, he was already returning from assisting another guest which was less time than stated. We do not have a bell to ring so in that aspect you are correct however our sign is always put in place if ever we need to leave to assist someone else. You were helped in a friendly manner even though you complained of "you people" taking too long to check you in which we did not complain to you about only assisted as fast as possible. We wish you safe travels sir.

6/10 Aceptable

Alessandra

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 6 abr. 2024
Thank you for taking the time to share your rating at Hotel Inn Santa Fe. We hope to see you again soon.

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Handy place to stop when only in town for a day.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Inn SF el 5 abr. 2024
Thank you for your wonderful feedback, We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!

6/10 Aceptable

Dionarda

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios
What can say hotel was cheap for the night but the comforter did not look clean and shower towels were too small.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 4 abr. 2024
Thank you for reviewing our hotel, Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience.

2/10 Terrible

Ewa

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Terrible hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 4 abr. 2024
Thank you for taking the time to share your experience at Hotel Inn Santa Fe. Had you mentioned any issues while a guest here we would have taken measures to make your stay more comfortable.

10/10 Excelente

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was very clean
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Inn SF el 31 mar. 2024
Hello, Daniel! Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest! Safe Travels Always.

10/10 Excelente

Joel

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 20 abr. 2024
Hello Joel, We are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!

8/10 Bueno

Anais

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great little stay. You can tell this place had been here a minute, but the room was clean and fairly quiet for being right next the main stairs. Would stay here again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Inn SF el 30 mar. 2024
Hello Anais, Thank you for taking the time to share your experience at Hotel Inn Santa Fe. Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest! Safe Travels Always.

10/10 Excelente

Johnny

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly and accommodating, thank you.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 30 mar. 2024
Greetings, Johnny! Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest! Safe Travels Always.

10/10 Excelente

Frederick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The louge area is very nice and reception entry.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 29 mar. 2024
Thank you, Frederick, for your wonderful feedback, We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!

2/10 Terrible

Destiny

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
When we arrived at the hotel the staff was super friendly, after getting into our room I was quickly disappointed, the queen bed I booked was a double there was no furniture in the room besides a tv on top of a dresser and a bed. Room was huge and barren. The tv remote had no batteries. The pictures look nothing like what the actual rooms look like. Although meow wolf is a quick 5 minute walk.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Inn SF el 29 mar. 2024
Hello Destiny, your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We look forward to earning a full five stars from you in the future. Thank you for staying with us, please travel safely, and we hope you will return soon.

10/10 Excelente

Devin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
affordable hotel, clean, quiet, close to many good restaurants. highly recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 24 mar. 2024
Thank you, Devin, so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean room, HUGE! front desk attendant was very nice and helpful. Chinese food right next door is awesome
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Inn SF el 23 mar. 2024
Greetings David! Thank you for the generous rating. We are happy to hear you enjoyed a good experience, and had all you needed for a comfortable and welcoming stay. You can be assured that we are continuously improving our property and services!