Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Arthur,Thank you for your feedback! We're delighted that you found the bed comfortable and enjoyed the atmosphere at our hotel. We understand that a relaxing environment is key to a good stay. I'm sorry for any confusion caused by the outdated picture of the pool; we should have been clearer about its removal. We'll ensure our website and promotional materials reflect current amenities to avoid further misunderstandings. If there's anything else you'd like to see or discuss about your stay, please let us know. We value your feedback and hope to welcome you back to our hotel soon, where we'll strive to make your stay even better.Best Regards,Torch Lite InnCustomer Care Team

Hi Sandra,I'm truly sorry for the inconvenience you experienced during your stay. Providing accurate and reliable amenities is essential, and we apologize for falling short of your expectations regarding the hot water and pool conditions. Your feedback is valuable, and we will address these issues immediately to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right for you in the future.Best Regards,Torch Lite InnCustomer Care Team

Dear Melissa,Short and sweet! Thanks for the feedback. If there's anything specific you'd like us to improve or if you have any suggestions, feel free to let us know. We're here to ensure your next experience is even better!Best Regards,Torch Lite InnCustomer Care Team

Hi Roxana,Thank you for the concise feedback. If you have any specific comments or requests, please feel free to share, and we'll be happy to assist you further.Best Regards,Torch Lite InnCustomer Care Team

Dear Guest,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Torch Lite InnCustomer Care Team

Hi Ada,Thank you for your kind words! It is very rewarding to hear your perspective on our hotel, and we appreciate that you have acknowledged our efforts to provide a hospitable experience. Our staff would be pleased to learn of your high praise. Thank you for being our guest. We eagerly look forward to your return!Best Regards,Torch Lite InnCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

Felipe, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Patricia, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

Hector, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Ashleigh,Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your stay. While we strive to provide affordable accommodations, we regret that we fell short of meeting your expectations in terms of amenities and comfort. We apologize for the inconvenience regarding parking and the check-in process, as well as the issues with the room's cleanliness, lack of blackout curtains, and flooring condition. Please know that we take your comments seriously, and we will use them to address areas for improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Best Regards,Torch Lite InnCustomer Care Team

Hi Hunter,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards,Torch Lite InnCustomer Care Team

Hi KEIRA,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Torch Lite InnCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Amy,Thank you for your feedback! We're delighted to hear that you found our hotel clean and enjoyed our convenient location. We aim to provide a comfortable and accessible stay for all our guests, and it's great to know that we met your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Safe travels!Best Regards,Torch Lite InnCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Elizabeth,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Torch Lite InnCustomer Care Team

Hi Kyle,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards,Torch Lite InnCustomer Care Team

Hi Jasmine,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Torch Lite InnCustomer Care Team

Hi Melissa,Thank you for your loyalty and for sharing your feedback after your third stay with us! We're delighted to hear that you appreciate our non-carpeted floors and that you found our newly renovated rooms clean and comfortable. It's also great to know that our staff's friendliness made your stay even more enjoyable. We understand your concern about parking, and we apologize for any inconvenience the limited spaces may have caused. We're currently exploring options to increase our parking capacity and improve the overall experience for our guests. In the meantime, we appreciate your patience and look forward to welcoming you back for your fourth stay! Best Regards,Torch Lite InnCustomer Care Team

Hi david,Thank you for sharing your experience with us. We're sorry to hear about your frustration with the booking process and the rate discrepancy. It's unfortunate that you felt misled by Expedia, and we understand how this could impact your overall perception of our property. We always strive to offer the best value to our guests, and we're grateful that our manager was able to explain the situation. As a gesture of goodwill, we'd like to offer you a discount on your next stay if you book directly with us. We also regret that you found the property description inaccurate and the noise level disruptive. We are reviewing our website and working with booking platforms to ensure accurate information and a more peaceful environment for our guests. Please let us know if you decide to give us another chance—we'd be happy to make your next visit more enjoyable.Best Regards,Torch Lite InnCustomer Care Team

Dear Eric, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Torch Lite InnCustomer Care Team

Dear Richard, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Torch Lite InnCustomer Care Team

Hi Rafael,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Torch Lite InnCustomer Care Team

Dear Lisa, we're thrilled to hear that you had a great and easy check-in experience with our kind office personnel! Providing efficient and friendly service is a top priority for us, and we're delighted that we succeeded in meeting your expectations. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Torch Lite InnCustomer Care Team

Hi Maria,We appreciate your candid feedback regarding your recent stay. We apologize for any shortcomings in our staff service and property conditions. Rest assured, we take your concerns seriously and will address them internally to ensure our service standards are met and our property remains well-maintained. We value your feedback as it helps us improve, and we hope for the chance to regain your trust during future visits.Best Regards,Torch Lite InnCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We're thrilled to hear that you had an excellent experience at our property and that our staff exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. We strive to provide outstanding service and a memorable stay for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Best Regards,Torch Lite InnCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Monpanya,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Torch Lite InnCustomer Care Team

Hi Candice,We sincerely apologize for the inconvenience you faced with the lack of hot water and unhelpful staff during your stay. To address this, we will ensure that all staff members are trained to promptly communicate any issues to guests upon check-in and provide timely updates on the status of repairs. Additionally, we will implement a more robust maintenance schedule to prevent similar occurrences in the future. Regarding cleanliness and overall staff service, we will conduct thorough training sessions to reinforce our commitment to cleanliness standards and improve interactions with guests to ensure a more positive experience. We value your feedback and hope to have the opportunity to welcome you back for a much-improved stay.Best Regards,Torch Lite InnCustomer Care Team

Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you found our motel simple, clean, and appreciated our friendly staff. We're glad you enjoyed the convenient location near the River Walk and downtown area. However, we apologize for the inconvenience caused by the hot water issue during your stay. Providing a comfortable experience is our priority, and we're actively working to resolve this issue promptly. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more satisfying stay in the future, with the hot water matter fully resolved.Best Regards,Torch Lite InnCustomer Care Team

Hi Irving,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your recent stay with us. However, we're sorry to hear that you were dissatisfied with the property conditions and facilities. We are continuously working to improve our facilities and amenities to ensure that our guests have a comfortable and enjoyable experience. Your feedback is invaluable to us, and we will take your comments into consideration as we strive to make necessary enhancements. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best Regards,Torch Lite InnCustomer Care Team

Hi Sandra,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards,Torch Lite InnCustomer Care Team

Dear Maria, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Torch Lite InnCustomer Care Team

Dear Kristina,I'm genuinely sorry to hear about the issues you experienced with the hot water during your stay and the lack of responsiveness from our management team. Ensuring our guests' comfort and satisfaction is a top priority, and it's clear we fell short in this instance. I appreciate you bringing this to our attention. We will address this directly with our team to ensure that our response to such incidents is both immediate and effective in the future. Additionally, I'd like to offer you a gesture of apology and discuss how we can make this right for you. Please contact us at your convenience so we can personally address your concerns. Your feedback is crucial in helping us improve, and we hope to have the opportunity to restore your confidence in our hotel.Best Regards,Torch Lite InnCustomer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team