Interior

Opiniones sobre Holiday Inn Express Hotel & Suites SANFORD, an IHG Hotel

2.5 out of 5

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 442 de 730 opiniones" "
Evaluación: 8 - Bueno. 190 de 730 opiniones" "
Evaluación: 6 - Aceptable. 48 de 730 opiniones" "
Evaluación: 4 - Mediocre. 32 de 730 opiniones" "
Evaluación: 2 - Terrible. 18 de 730 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leonor

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente en general y el desayuno muy recomendado.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Angie Minnick el 7 ene. 2020
Thank you for the wonderful review! Please come back and visit us again soon.

10/10 Excelente

Zarahi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estoy, muy contento un lugar tranquilo
Respuesta de Angie Minnick el 29 mar. 2018
Muchas Gracias!

10/10 Excelente

Tanya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very Clean, All Around Very Helpful and Courteous Staff. Staff goes the extra mile with any concern and just downright makes one feel like family. Thank you Holiday Inn Express and Suites, Sanford!
Se hospedó 4 noches en mayo de 2024
Respuesta de Angie Minnick el 27 may. 2024
Thank you so much for choosing us.

8/10 Bueno

Jessica, Belleville

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención
We had an issue with the room they gave us as smelled like mildew or sewer smell. Front desk was excellent in trying to get us another room immediately. The common areas were nice and clean only other issue was pool is closed due to upcoming renovations which was disappointing as that was one reason we booked there.
Se hospedó 3 noches en mayo de 2024
Respuesta de Angie Minnick el 8 may. 2024
I am so sorry about the issue with your room and so glad that the staff was able to accommodate you with another room. Thanks for choosing us and we look forward to welcoming you back soon.

10/10 Excelente

Lee

Se hospedó 4 noches en mayo de 2024
Respuesta de Angie Minnick el 27 may. 2024
Thank you so much for choosing us.

10/10 Excelente

Charles, peterborough

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Just average
Se hospedó 4 noches en abril de 2024
Respuesta de Angie Minnick el 2 may. 2024
Thanks for choosing our hotel.

8/10 Bueno

Cecelia, Wilmington

Se hospedó 1 noche en abril de 2024
Respuesta de Angie Minnick el 16 may. 2024
Thanks for the rating. Please come back and see us again soon.

10/10 Excelente

Margaret

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The ladies handling the breakfast are friendly and helpful
Se hospedó 2 noches en abril de 2024
Respuesta de Angie Minnick el 25 abr. 2024
Thank you so much for the review. They are absolutely amazing and we thank you for taking the time to leave these comments.

10/10 Excelente

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice stay
Se hospedó 2 noches en abril de 2024
Respuesta de Angie Minnick el 26 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Bonnie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Angie Minnick el 23 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Comfortable and clean. Front desk lady was very nice. Great breakfast. We had a much needed restful stay. Also we were able to bring my Molly dog. She was gifted a bowl and a nice toy. That was extra special.
Se hospedó 1 noche en abril de 2024
Respuesta de Angie Minnick el 22 abr. 2024
Thank you so much for choosing our hotel and taking the time to share your thoughts. We look forward to having you stay with us again soon.

10/10 Excelente

Celia

Le gustó: Limpieza, personal y atención
The property is doing a lot of renovations which limited the amenities other than that it was great and loved my room
Se hospedó 1 noche en abril de 2024
Respuesta de Angie Minnick el 14 abr. 2024
Thank you so much for choosing our hotel.

10/10 Excelente

Cindy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice and laid back
Se hospedó 2 noches en abril de 2024
Respuesta de Angie Minnick el 10 abr. 2024
Thanks for taking the time to leave view. Please come back and see us again soon.

10/10 Excelente

bRANDON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Angie Minnick el 10 abr. 2024
Thanks for taking the time to leave view. Please come back and see us again soon.

10/10 Excelente

Chantell, Jacksonville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very friendly. Breakfast was nice.
Se hospedó 3 noches en abril de 2024
Respuesta de Angie Minnick el 9 abr. 2024
Thanks for choosing us.

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was amazing! They had a wonderful breakfast as well with a great variety. I'll be staying again when in the area. I don't have a thing negative to say about my experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 9 abr. 2024
Thanks for choosing us.

10/10 Excelente

Shirley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really enjoyed my stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Angie Minnick el 9 abr. 2024
Thanks for choosing us.

10/10 Excelente

william

Se hospedó 3 noches en abril de 2024
Respuesta de Angie Minnick el 24 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Marian, Washington

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is great. Nice Clean and big room. It was accessible. Breakfast is fantastic.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 2 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Breakfast was good. Skip the pancakes though.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 2 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Marian, Washington

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 2 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Hector

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
T
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 2 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Phaedra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great an clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 30 mar. 2024
Thanks for choosing us.

8/10 Bueno

Raylean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 2 abr. 2024
Thanks for choosing our hotel.

10/10 Excelente

Leonard David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, convenient to nice dining options and shopping.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 20 mar. 2024
Thanks for choosing our hotel. Please come back and visit us again soon.

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stayed on 3rd floor Very quiet & rooms now have vinyl flooring instead of carpet & had walk in shower.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 20 mar. 2024
Thank you so much for choosing our hotel. Please come back and see us again soon.

10/10 Excelente

Dondria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We arrived after midnight from Florida for an overnight stay before completing the rest of journey. The shower was hot, the room was clean and the bed was comfy. Perfect to rejuvenate.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 16 mar. 2024
Thank you so much for choosing us during your journey. We hope that you will stop by and see us again soon.

10/10 Excelente

Jean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice place to stay. Staff was friendly and helpful. Would definitely recommend
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 16 mar. 2024
Thank you so much for choosing our hotel. Please come back and see us again soon.

10/10 Excelente

Jesse

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service, great rates, great rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 13 mar. 2024
Thank you so much for choosing us. Please come back and see us again soon.

10/10 Excelente

Mark, Ottawa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice room, housekeeping made some neat bow ties in the bathroom. Super clean with lots of room. Breakfast was really good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angie Minnick el 6 mar. 2024
Thanks for choosing our hotel. Please come back and see us again soon.

8/10 Bueno

Stacey

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great customer service
Very professional and helpful front desk staff!
Se hospedó 1 noche en febrero de 2024
Respuesta de Angie Minnick el 28 feb. 2024
Thank you so much for choosing our hotel.

8/10 Bueno

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Angie Minnick el 28 feb. 2024
Thanks for choosing our hotel.

8/10 Bueno

Vicki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
IHG Sanford NC
Clean & quiet, friendly staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Angie Minnick el 23 feb. 2024
Thanks for choosing our hotel.

2/10 Terrible

Wiliam

Viajó con su familia
Not satisfied with customer service
My nephew made the reservation for Sanford however when I went to check in as I am 79 and took me longer for holiday traffic, I check in at 830pm to find out it was made for Sanford NC and not Sanford, FL. So the clerk would not call the other location or make the correction so When I was able to get through I was advised I needed to contact hotels.com. I called them and they stated this was not their fault and because I was checking in so late I would need to pay one nights amount. I dont believe this is far as we have booked multiple times with hotels and had no issues. I was going to visit my 89 year old friend in hospice who actually passed away today on my drive back. Was just an added stress, and my nephew advised it did not say Sanford NC. Only said Sanford and did not really know there was one in NC as we just moved there and lived in Florida all my life . And to top it off the front desk person was very rude to me and would not help at the location in Sanford FL. So that was an added stress I had to deal with and at 79 it got me so frustrated when they could have taken a few minutes to explain everything and it was not busy at check in
Se hospedó 3 noches en febrero de 2024
Respuesta de Angie Minnick el 23 feb. 2024
Hello. Thanks for the review, however your issue is with Sanford, Florida and not Sanford, North Carolina. Sorry for any issues you may have experienced with them. Please come and see us if you are ever in NC.

8/10 Bueno

Sharon

Very nice hotel, clean and quiet . Breakfast buffet was nice but I would like to see more GF options.
Se hospedó 2 noches en febrero de 2024
Respuesta de Angie Minnick el 23 feb. 2024
Thank you so much for choosing our hotel.

10/10 Excelente

Brittany

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The perfect stay! Everything from check in to check out was great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Angie Minnick el 23 feb. 2024
Please come back and see us again soon.

8/10 Bueno

Dave

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Didn't have hot breakfast
Se hospedó 2 noches en febrero de 2024
Respuesta de Angie Minnick el 13 feb. 2024
Thanks for choosing our hotel even with the unfortunate incident of our oven going out. Please come back and see us.

10/10 Excelente

Clayton

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Angie Minnick el 13 feb. 2024
Thanks for choosing our hotel.

10/10 Excelente

Steve

Se hospedó 1 noche en febrero de 2024
Respuesta de Angie Minnick el 21 mar. 2024
Thanks for choosing us.

6/10 Aceptable

Michael

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sanford sad
Hotel may probably be ok, but attention to details was severely lacking. Bed was made perfectly, but half cup of coffee and empty plate left on bedside table. Half bottle of water, half a candy bar, and boxes of pop tarts left on coffee bar. People above had dogs running and playing catch , I complained noise stopped, until they put dog in crate, then the tail wagging against the crate until 11:30. If you allow large dogs, put them on the ground floor. Hire a cleaning supervisor to check behind lazy maids.
Se hospedó 1 noche en enero de 2024
Respuesta de Angie Minnick el 30 ene. 2024
Hello. I would love to speak to you about this, as we have no re-collection of this being mentioned to any staff member. We do not never get cleanliness complaints, so I would definitely like to know what room you were in and who you spoke to, etc. Please contact the hotel directly.

10/10 Excelente

Jerry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Angie Minnick el 24 ene. 2024
Thank for the rating.

10/10 Excelente

Carmen Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Regular property
Se hospedó 4 noches en enero de 2024
Respuesta de Angie Minnick el 23 ene. 2024
Thank you for choosing our hotel.

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very accommodating
The lady was so kind and helpful we were very accommodated, the room was so clean and comfortable, thank you for such a pleasant stay
Se hospedó 1 noche en enero de 2024
Respuesta de Angie Minnick el 23 ene. 2024
You are more than welcome. Thanks for choosing us.

8/10 Bueno

Casey

Se hospedó 2 noches en enero de 2024
Respuesta de Angie Minnick el 5 feb. 2024
Thanks for choosing our hotel.

10/10 Excelente

Ronny

Viajó con su familia, Viajó con mascotas
Le gustó: Servicios
Very pleased with my stay. Rooms were very clean. Staff was nice and very helpful.
Se hospedó 2 noches en enero de 2024
Respuesta de Angie Minnick el 23 ene. 2024
Thank you so much for taking the time to leave a review. Please come back and see us again soon.

8/10 Bueno

Pamela

Se hospedó 2 noches en enero de 2024
Respuesta de Angie Minnick el 15 ene. 2024
Thanks for choosing us.

10/10 Excelente

RICHARD

Se hospedó 1 noche en enero de 2024
Respuesta de Angie Minnick el 15 ene. 2024
Thanks for choosing our hotel.

10/10 Excelente

Brenda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I based all my answers on the staff, check in, and the room. The hotel is undergoing renovations, so there is construction dust in the unfinished areas, which included the lobby. But, the staff was excellent. She even came to my room to help me figure out the remote. The room is clean and crisp. Great experience so far.
Se hospedó 1 noche en enero de 2024
Respuesta de Angie Minnick el 15 ene. 2024
Thanks for choosing us.

10/10 Excelente

Tabetha

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
We were greeted by Iris at the check in counter she was super friendly and helpful. And made delicious cookies
Se hospedó 3 noches en diciembre de 2023
Respuesta de Angie Minnick el 15 ene. 2024
Thanks for choosing our hotel.

10/10 Excelente

Stacey, Stanfordville

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A really great hotel all around. Rooms are very comfortable with great beds/linens. The staff is super friendly and VERY pet friendly - giving us a bowl, ball, treats and bags for our dogs. They also provide a cheat sheet for local vet resources, if needed. The bathrooms have wonderful Dove amenities and loads of towels. The hotel was under renovation but we heard nothing at all. The staff were very friendly and went over an above to welcome us and help with any request.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Angie Minnick el 5 ene. 2024
Thank you so much for choosing our hotel. Please come back and see us again soon.