We were three families (our friends and their two teens, my husband and I and our two teens, and my sister and her six-year-old) and we LOVED this house.
There is an upstairs with two bedrooms and a full kitchen, and a downstairs with three bedrooms and a full kitchen, each with their own living areas and bathrooms, and separate entrances. It was a perfect combination of privacy and also community space, with the pool area and palapa seating area, plus an outdoor bathroom and shower, in the shared space out back. Also out back was a terrific volleyball net/manicured sandy area and then a long sturdy dock, with seating at the end and stairs to the water!
The house is located about 15 minute golf cart drive (golf carts are driven almost exclusively on Ambergris Caye) to San Pedro town, which had all the services you would want) but there is a well-stocked little store about 5 minutes away, and several resorts within walking distance for meals/drinks if you like!). Most of our excursions and our water taxi picked us up right at the house's private dock! We loved how quiet and tranquil the area of the house was-- very residential-feeling, and very safe-feeling as well!
Everything was clean and well-organized, and a groundskeeper visited daily to clean the pool, rake the sand, and generally maintain the property. We stayed for two weeks and a housekeeping service came in the middle, which was perfect.
The management was INCREDIBLE!!!! Esther got us organized with our golf cart rentals, four different AMAZING excursions, a Christmas dinner cooked in the house, as well as water taxis to and from Belize City. She was 100% available for any question or requests the whole time. I cannot say enough good things about her and the rest of the staff, and the tour people she coordinated for us (Snorkeling! Cave tubing! Shark petting! Rum punch! Freshly-made ceviche! Mayan Ruins! Giant turtles! Seahorses! The list goes on and on!).
Truly an unforgettable, absolutely wonderful vacation, and this house and Esther were central to the whole experience! 10 out of 5 stars!! I would not hesitate to stay here again! It's un-Belizable!!! :D