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Opiniones sobre Arrayan Lake View Mountain Lodge & Casa De Te Arrayan

4 out of 5
Arrayan Lake View Mountain Lodge & Casa De Te Arrayan
Circuito Arrayan Km 4,5, San Martin de los Andes, Neuquen

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 24 de 33 opiniones" "
Evaluación: 8 - Bueno. 5 de 33 opiniones" "
Evaluación: 6 - Aceptable. 3 de 33 opiniones" "
Evaluación: 4 - Mediocre. 0 de 33 opiniones" "
Evaluación: 2 - Terrible. 1 de 33 opiniones" "

9,2/10

Limpieza

9,6/10

Personal y atención

7,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

BYRON

Viajó en grupo
No le gustó: Servicios
No tiene acceso con una carretera adecuada, es un camino de tierra, angosto, lleno de lodo, peligroso, sin señalización, en medio de un montaña, más cuando llueve y si neva puede quedarse atrapado, a no ser que seas chofer de rally.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nicolas el 24 ago. 2023
Muchas gracias Byron por tus comentarios!La carretera no es un tema del hotel sino del municipio! Ya lo hemos reportado y reclamado muchas veces pero los tiempos no dependen de nosotros.Siempre tratamos de aconsejar a nuestros huéspedes para que estén al tanto de la situación!Lamentamos tu mala experiencia

8/10 Bueno

Claudia S.

Se hospedó 1 noche en abril de 2022
Respuesta de Lucila el 29 may. 2022
Muchisimas Gracias por su comentario y los esperamos nuevamente cuando gusten !!!

10/10 Excelente

Angel

Se hospedó 2 noches en abril de 2022
Respuesta de Lucila el 29 may. 2022
Muchisimas Gracias por su comentario y los esperamos nuevamente cuando gusten !!!

10/10 Excelente

Ivana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2022
Respuesta de Nicolas el 28 jun. 2023
Thank you Ivana for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Ivan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente!
Realmente es un lugar único, con una vista maravillosa (probablemente una de las mejores de San Martin de los Andes) Las habitaciones cuentan con un balcón con vista hacia la montaña. Excelente es poco.
Se hospedó 2 noches en marzo de 2021
Respuesta de Nicolas el 28 jun. 2023
Thank you Ivan for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Sebastian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de Nicolas el 28 jun. 2023
Thank you Sebastian for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Estadía Arrayan
Muy lindo, un poco complicado el acceso
Se hospedó 4 noches en enero de 2021
Respuesta de Nicolas el 28 jun. 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

ERIC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020
Respuesta de Nicolas el 28 jun. 2023
Thank you Eric for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2019
Respuesta de Nicolas el 28 jun. 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

8/10 Bueno

Yuan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The property has a great view of the lake and mountains. The porch connected to the room is lovely to sit on and enjoy the sunset. it is a not too far from the city center, but the mountain road condition made it less attractive to drive out and visit.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nicolas el 23 feb. 2024
Thank you Yuan for your comments and review about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan.We are glad to read that you have enjoyed your stay with us. Your review helps us a lot to continue providing our best service. Regards

8/10 Bueno

MARCIA R K

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Vista do quarto…..
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nicolas el 8 ene. 2024
Thank you Marcia for your comments and review about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us.Your review helps us a lot to continue providing our best service.Greetings,

6/10 Aceptable

Jose

Se hospedó 1 noche en diciembre de 2023
Respuesta de Nicolas el 1 ene. 2024
Muchas gracias Jose por tu calificación! Nos gustaría que nos pueda brindar más información al respecto sobre la misma. Puede escribirnos por correo o contactarnos de la forma que desee.Saludos

10/10 Excelente

Christopher

Se hospedó 2 noches en diciembre de 2023
Respuesta de Nicolas el 24 dic. 2023
Thank you Christopher! Your review helps us a lot to continue providing our best service. We are glad to read that you have enjoyed your stay with us. We look forward to seeing you again whenever you like. Greetings,

8/10 Bueno

Juliano

Se hospedó 2 noches en diciembre de 2023
Respuesta de Nicolas el 11 dic. 2023
Muchas gracias Juliano por su calificación y comentarios de su estancia en Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. Nos alegra leer que han disfrutado de todos nuestros servicios, así como también de la atención de nuestro personal, de nuestra ubicación e instalaciones.Por supuesto que los esperaremos nuevamente cuando deseen. Saludos,

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Nicolas el 29 nov. 2023
Muchas gracias John por su calificación y comentarios de su estancia en Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. Nos alegra leer que han disfrutado de todos nuestros servicios, así como también de la atención de nuestro personal, de nuestra ubicación e instalaciones.Por supuesto que los esperaremos nuevamente cuando deseen. Saludos,

10/10 Excelente

Marcos cezar

Se hospedó 2 noches en junio de 2022
Respuesta de Lucila el 25 ago. 2022
Muchas Gracias por hospedarse con nosotros los esperamos nuevamente cuando gusten saludos!!!

10/10 Excelente

Newton

Se hospedó 1 noche en abril de 2022
Respuesta de Lucila el 29 may. 2022
Muchisimas Gracias por su comentario y los esperamos nuevamente cuando gusten !!!

10/10 Excelente

richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic views.
An amazing view of the lake. We were able to sit on our back porch to watch the sunrise and sunsets. The resort sits high on the mountain above San Martin. The tea house provides excellent food and great service while enjoying the view. We would happily return.
Se hospedó 2 noches en febrero de 2022
Respuesta de Nicolas el 28 jun. 2023
Thank you Richard for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Ayellet

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
beautiful place!
Se hospedó 1 noche en febrero de 2022
Respuesta de Nicolas el 28 jun. 2023
Thank you Ayellet for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommended !!!
Absolutely amazing hotel with incredible views and fantastic facilities with very kind & helpful staff :)
Se hospedó 1 noche en marzo de 2020
Respuesta de Nicolas el 28 jun. 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful, unique location and views. Very cordial and helpful staff. Lovely woodsy decor and building materials, entirely suited to location. Only downside is the last three kilometers of the road, but it's worth it.
Se hospedó 3 noches en marzo de 2020
Respuesta de Nicolas el 28 jun. 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

6/10 Aceptable

ELISABETH

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza
Accueil tres sympathique mais la propreté des draps etait douteuse nombreuses taches qui ne semblent pas perturber le propriétaire des lieux. L hotel est difficild q trouver car completement en dehors du village sur une piste peu carossable. Evitez d arriver de nuit... A part ca ls cadre tres naturel la vue sur le lac la jolie terrasse sont tres agreables. La vue dd la salle du petit dejeuner est magnifique.
Se hospedó 1 noche en febrero de 2020
Respuesta de Nicolas el 28 jun. 2023
Thank you Elisabeth for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. Regards.

10/10 Excelente

Petri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing views, friendly service, nice rooms
Beautiful property on a hill just next to San Martin de los Andes, a quick few minutes drive (or walk) to the town itself. In a separate building is a tea house and another buildings has a small number of large rooms with stunning views to the lake and mountains. Breakfast and honesty-bar items are available on an elevated room with great 180+ degree views. On top of the cake, really friendly service, dogs and cats around if you miss them :) One of our highlights around Patagonia!
Se hospedó 3 noches en diciembre de 2019
Respuesta de Nicolas el 28 jun. 2023
Thank you Petri for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Gonzalo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay!!
Amazing place! The service absolutely excellent! The location is stunning, the best in san martin de los andes, from your room. Excellent breakfast in our personal tearoom with view on the lakes. Spa like experience perfect for a vacation out of town in Patagonia for couples!
Se hospedó 1 noche en diciembre de 2019
Respuesta de Nicolas el 28 jun. 2023
Thank you Gonzalo for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

smLondon, London UK

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A unique experience with a lovely, unusual 270 degree round glass breakfast room. Room terraces have fantastic views over Lago Lacar far below. Fernando was very helpful advising on treks to do.....try Cerro Colorado trek...it's well worth it!
Se hospedó 2 noches en noviembre de 2019
Respuesta de Nicolas el 28 jun. 2023
Thank you smLondon for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

SE Jung

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019
Respuesta de Nicolas el 28 jun. 2023
Thank you SE Jung for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

SE Jung

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019
Respuesta de Nicolas el 28 jun. 2023
Thank you SE Jung for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best sites to stay and to visit when you are looking a relaxing time in San Martín. At the top and best views. People was really kind and room with a spectacular view.
Se hospedó 2 noches en febrero de 2019
Respuesta de Nicolas el 28 jun. 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Starting with the basics: hotel is well equipped, hot water, great water pressure and great beds. Location is great: super peaceful and amazing views in any direction that you can look, including the bathroom shower! Staff: Super helpful and accommodating. Great breakfast. Alda was great in catering to our needs during breakfast.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Nicolas el 28 jun. 2023
Thank you for your comments and reviews about your stay at Arrayan Lake View Mountain Lodge & Casa De Te Arrayan. We are glad to read that you have enjoyed your stay with us. We really appreciate your positive comments about room amenities, property location and that our staff is very friendly and helpful. Regards.