¿La Capitana Old San Juan acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en La Capitana Old San Juan?

Esta propiedad no ofrece estacionamiento.

¿A qué hora es el check-in en La Capitana Old San Juan?

Hora de inicio de check-in: 15:00.

¿Dónde se encuentra La Capitana Old San Juan?

En San Juan antiguo, este hotel se encuentra a 15 minutos a pie de Plaza de Colón y Puerto de San Juan. Playa del Condado y Centro de Convenciones de Puerto Rico también se encuentran a 5 km.

La Capitana Old San Juan: Comentarios, Precios y Fotos 2025

2/10 Terrible

Cliente verificado

Viajó en grupo

3 oct. 2024

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Lamentable

Lugar muy sucio, sin ventanas, oscuridad total, hormigas por todas partes, el agua no funciona bien, muchisimo calor, el aire acondicionado pierde agua continuamente y hace muchisimo ruido, ademas esta solo en una zona de una habitacion, las llaves hay que ir a buscarlas a otro lugar, la puerta de entrada esta rota y no es seguro. No lo recomiendo en absoluto.

Se hospedó 2 noches en septiembre de 2024

4/10 Mediocre

tatiana

22 feb. 2024

Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Lisbel

Viajó con su familia

4 oct. 2023

Le gustó: Servicios

No le gustó: Limpieza, estado de la propiedad e instalaciones

No funciona el l aire

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Keyla

29 jul. 2023

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

Perfecto

Se hospedó 2 noches en julio de 2023

4/10 Mediocre

Juan

Viajó con su familia

18 jul. 2022

Le gustó: Personal y atención

No le gustó: Servicios, estado de la propiedad e instalaciones

Las habitaciones no son como en las Fotos.

Se hospedó 7 noches en julio de 2022

4/10 Mediocre

Tammy

13 nov. 2025

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience

Se hospedó 3 noches en noviembre de 2025

8/10 Bueno

M

Viajó con su pareja

9 nov. 2025

Le gustó: Limpieza, servicios

Me aloje en la habitacion "Ocean View" del 7-9 nov. La habitacion cuenta con 2 cuartos, cocina con nevera, estufa electrica, microondas y cafetera, algunos utensilios como platos, vasos y cubiertos. La habitacion estaba bien limpia y tiene excelente vista hacia el mar, lo que nos permitio disfrutar del evento Lola Challenge. Consta de 1 solo aire acondicionado, pero la puerta del segundo cuarto se puede dejar abierta y este tiene abanico de techo. En nuestro caso el lugar cumplió su proposito ya que necesitabamos un lugar donde descansar y es bien tranquilo. Cabe recalcar que no es un lugar moderno, el piso y la cocina necesitan renovacion. Pero todo lo demas estuvo bien. A la salida el personal de limpieza fueron agradables y atentos. Lo recomiendo ya que es un lugar económico y accesible.

Se hospedó 2 noches en noviembre de 2025

4/10 Mediocre

Tanya

Viajó con su pareja

2 nov. 2025

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR.

Se hospedó 4 noches en octubre de 2025

2/10 Terrible

Cessna, New Freedomma

Viajó con su pareja

19 oct. 2025

Le gustó: Personal y atención

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.

Se hospedó 2 noches en octubre de 2025

10/10 Excelente

JaWarren

25 sept. 2025

Se hospedó 2 noches en septiembre de 2025

8/10 Bueno

Heather, Yarraville

Viajó con su pareja

7 sept. 2025

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.

Se hospedó 7 noches en agosto de 2025

6/10 Aceptable

Victorialy

28 jul. 2025

Se hospedó 4 noches en julio de 2025

2/10 Terrible

Katina

Viajó con su familia

14 jul. 2025

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Se hospedó 2 noches en julio de 2025

10/10 Excelente

Karla

29 jun. 2025

Se hospedó 2 noches en junio de 2025

4/10 Mediocre

Leslie

Viajó con su familia

23 jun. 2025

Le gustó: Limpieza, estado de la propiedad e instalaciones

No le gustó: Personal y atención

Disappointed and Heartbroken

Originally,I booked a room for La Capitana. I booked 2 beds with Ocean View. However, I received a message letting me know that my original booked room was unavailable due to them remodeling the building. They sent me to a sister property down the road. Although the room at La Terraza was beautiful, it was not what I booked. I was disappointed and heartbroken. The room they gave me lacked any privacy at all. The bathroom had a frosted door with no lock. Anyone that was in the room can hear what you had going on in the bathroom. No Privacy to change your clothes as the bathroom area was completely open to the main room. Had I known that this was the case before I booked La Capitana I would of booked my stay somewhere else with 2 rooms as I originally intended. La Capitana should be removed as an option for booking until it is completely fixed. This was false advertising if you ask me. I should of been given some money back for my inconvenience.

Se hospedó 3 noches en junio de 2025

6/10 Aceptable

leann

Viajó con su pareja

28 may. 2025

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones

Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.

Se hospedó 5 noches en mayo de 2025

10/10 Excelente

Mindy

Viajó con su familia

16 may. 2025

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Se hospedó 2 noches en mayo de 2025

10/10 Excelente

Cassandra Lee

18 mar. 2025

Se hospedó 7 noches en marzo de 2025

10/10 Excelente

steven

8 mar. 2025

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

Good location.

Se hospedó 3 noches en marzo de 2025

2/10 Terrible

Paola

Viajó con su familia

3 mar. 2025

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Se hospedó 2 noches en febrero de 2025

10/10 Excelente

Marco

18 feb. 2025

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Se hospedó 2 noches en febrero de 2025

6/10 Aceptable

KATARZYNA M

Viajó con su familia

27 ene. 2025

Le gustó: Personal y atención

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

4/10 Mediocre

Marc

Viajó con su familia

1 dic. 2024

Le gustó: Personal y atención

No le gustó: Estado de la propiedad e instalaciones

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Se hospedó 4 noches en noviembre de 2024

2/10 Terrible

Grigoriy

10 nov. 2024

No le gustó: Servicios

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean

Se hospedó 3 noches en noviembre de 2024

2/10 Terrible

Bryan

23 oct. 2024

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Se hospedó 3 noches en octubre de 2024

La Capitana Old San Juan

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