There’s a management company that runs these properties, so communication from them is less personable than with a host or staff at a hotel, in contrast. As I see it, little incentive to be good hosts beyond providing the basics.
They emphasized their policy regarding bedding and towels, stressing that they would charge hefty replacement fees for anything that gets stained or ruined. We were surprised to find the quality of the bedding to be horrendous… seems that by deterring anyone from ruining the sheets, they’ve gotten away with not replacing them for years despite clearly needing to. The sheets were so scratchy with pilling that we couldn’t sleep on them. We requested a replacement and for two days were promised they’d be delivered, but they weren’t.
When we first walked into the apartment we were struck with the intense smell of musty dampness. Like an old basement. It’s still in our clothing. Not all apartments in OSJ smell like this, despite the humidity outside. This is a mildewy lack of aeration issue. Seems like neglect.
The shower temperature kept fluctuating between cold and scolding hot water.
The location was great! And the balcony overlooking the courtyard of the church and university across the street was lovely.
For the price, you could stay in a hostel nearby with better amenities and a more attentive staff. Or a vacation rental that is run by the actual owners who are invested in hosting and take pride in the property they won.
