My granddaughter summed up our experience at this property. "This was the best trip ever, better even than Disneyland!" Keep in mind that she met princesses at Disneyland, so that endorsement says a great deal.
I will start with the property manager team. From the very beginning they were awesome, responding to our questions within minutes, even when I wrote at 10 PM. Their responses were clear, comprehensive, and helpful. We needed a four bedroom apartment, and were a little unsure about the dates. They worked with us to get what we needed, and were quite patient as I asked question after question.
They often offered to be helpful above and beyond what I expected. Our granddaughter was interested in trying snorkeling, and Lucia offered to supplly us with a kids snorkel set. Ultimately her parents brought her own, but that was just so thoughtful and accommodating.
The property itself was amazing, very clean, comfortablle, as beautiful as in the photos. The kitchen was fully stocked with nearly everything we needed. We could have used a vegetable peeler, but that's such a small thing, it speaks to the thoughtfulness and perfection of the place and management.
I am running out of space, but will simply end by saying that it was a beautiful vacation in a great location, with things to do for adults and children. Thanks to Lucia and her colleagues for making it perfect.