The location was great and the hotel room was as described. However, check-in process was inadequate. I called a few hours ahead of my arrival and let the hotel know that I would be arriving at around 1 AM, due to my late flight. Upon arrival, I was told that the multiple computers were undergoing an "audit" of some sort and that I would need to wait, approximately 30 minutes, for it to complete. I was told to sit down in the lobby and wait. Mind you, this is after a long work day and traveling for over 5 hours. No attempts to help alleviate the wait were made. Fortunately, the wait was only 20 minutes but the experience alone would make me reconsider recommending this place, as I thought it could have been handled more professionally.