Rodrigo, thank you for your succinct and positive feedback. We're thrilled to hear that you found Sonesta ES Suites San Francisco Airport San Bruno to be an excellent hotel! We appreciate your support and look forward to welcoming you back soon.

Oscar, we're thrilled to know you had a fantastic experience at Sonesta ES Suites San Francisco Airport San Bruno. It truly delights us to ensure our guests feel comfortable and satisfied with their stay. We look forward to graciously hosting you again in the future.

Thanks for the perfect rating, Susan!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Sonesta ES Suites San Francisco Airport San Bruno.Have a wonderful day!

Minerva, ¡es maravilloso saber que disfrutó de su estadía en Sonesta ES Suites San Francisco Airport San Bruno! Estamos encantados de saber que encontró nuestras suites espaciosas y tranquilas, y que sus hijos se divirtieron en la piscina. Gracias por recomendarnos, esperamos darle la bienvenida nuevamente en el futuro.

Thank you for your comments. We're sorry that the area was not cleaned soon after. I've shared this with staff so we can do better in the future. Thanks again!

Muchas Gracias!!!!!!

Thank you for your honest feedback. We will be following up with our housekeeping department regarding your comments.

Thank you very much for rating us a 5 out of 5!!!

Muchas Gracias!!!!!

Thank you for taking the time to rate our hotel. We do appreciate it.

Muchas Gracias!!!!!

Thank you for rating us a 5 out of 5!!!

Thank you for staying with us!!!

Thank you for your honest feedback. It only helps us improve.

Thank you for rating us a 5 out of 5!!

Muchas Gracias!!!!

Thank you for rating us a 10 out of 10!! We appreciate it!!

Thank you for rating us an 8 out of 10. We appreciate it.

Lo lamentamos mucho. Gracias por su honestidad.

Thank you for rating us a 10 out of 10!! We appreciate it!!

Peter, we appreciate your generous words about Sonesta ES Suites San Francisco Airport San Bruno. It is wonderful to know your stay with us met your expectations. Thank you for sharing your experience and we hope to host you again in the future.

Ramil, it's splendid to hear that breakfast at Sonesta ES Suites San Francisco Airport San Bruno was an absolute hit and you found the beds to our high standard of comfort. Our aim is to provide an enjoyable and comfortable stay for each guest, and your feedback shows we're hitting the mark. We eagerly await your return for another delightful experience.

Victor, it's regrettable to hear that your stay didn't align with your expectations. Please know that guest comfort, security, and satisfaction are of the utmost importance to us. Your concerns about room allocation, difficulty experienced with the stairs, and matters in your suite, including the toilet issue and window lock, are taken seriously.Equally, we're conscious of the comments on insulation and ensuring a comfortable ambiance. We'll make sure your feedback is shared with our team for a comprehensive evaluation of our facilities and maintenance routine. Thank you for choosing us and for sharing your experience - we hope for the opportunity to better serve you in the future.

Ronald, thank you for choosing to stay at Sonesta ES Suites San Francisco Airport San Bruno, and for sharing your experiences. It's heartening to hear that you were satisfied with our updated rooms, and our responsive maintenance team. We have taken note of your feedback regarding the older rooms and are using it as a constructive suggestion for our ongoing renovations. Rest assured, on future visits, we will strive to allocate a renovated room for you. Looking forward to welcoming you back.

Mavis, thank you for your stellar remarks about your stay at Sonesta ES Suites San Francisco Airport San Bruno. We're overjoyed to hear that you found our front desk team members to be excellent professionals. Rest assured, your appreciation has been shared with them. Your intention to return is the highest compliment we could hope for, and we eagerly anticipate welcoming you back.

Mavis, thank you for choosing Sonesta ES Suites San Francisco Airport San Bruno. We're thrilled that you appreciated the upkeep of our property and the pleasant experience provided by our front desk team members. Your satisfaction is our top priority, and knowing that you are considering returning is the best compliment we could receive. We're looking forward to welcoming you back in the near future.

Chenru, we appreciate your rating on Expedia. We'd love to hear more details about your recent stay at Sonesta ES Suites San Francisco Airport San Bruno, as we are always striving to improve our guests' experiences. We hope to have the opportunity to better serve you in the future.

タカシ様、ご意見をお寄せいただきありがとうございます。お客様のご滞在中に停電が発生し、ご不便をおかけしたようです。誠に申し訳ございません。情報不足により、不必要なトラブルが発生した可能性があることは承知しております。また、チェックイン、お食事、朝のシャワーの予定に影響があったこともお詫び申し上げます。しかし、空港送迎がご満足いただけたとのこと、嬉しく思います。お客様のご意見は、不測の事態が発生した際のコミュニケーションを改善するために活用させていただきます。今後とも、より良いサービスを提供できるよう努めてまいります。

Maureen Peralta, thank you sharing your experience at Sonesta ES Suites San Francisco Airport San Bruno. We're thrilled you found our proximity beneficial and that our accommodations met your family's needs. We look forward to welcoming you all back soon!

Joan, it's disappointing to hear that your stay wasn't as pleasant as we would have hoped. We're sorry to learn about the unsatisfactory smell you detected as well as the maintenance issues in the rooms you occupied. Our team is dedicated to ensuring clean, comfortable spaces for our guests, and we regret not meeting your standards this time. We appreciate your feedback and will take it into consideration for future improvements. We hope there's an opportunity to better serve you in the future, so you can see the improvements we've made.

Wagner, it's fantastic to hear that you enjoyed your stay at Sonesta ES Suites San Francisco Airport San Bruno. We appreciate your valuable feedback and are delighted to learn that everything met your expectations. We hope to welcome you back soon for another excellent experience.

Shawn, we're regret to hear about your recent experience. We understand you had some complications with the parking situation, particularly for larger vehicles. We'd like to note that all our parking spaces are of equal sizes and we do not have compact parking spaces at all. Also, we note your feedback regarding our pet-friendly policies. We strive to create a welcoming environment for all our guests, including the furry ones and we do have small dog treats/packages that we give out to guests who have registered their pets. Unfortunately, it appears you have foregone this process.Regarding your comments on the payment and refund issue, our team have decided not to honor your next reservation following the incident with your pet biting another guest. However, we believe that you have been advised by our manager that you will be refunded. Nevertheless, your feedback is important and will be used towards improving the experiences of our future guests.

Alona, it's fantastic to hear that you found Sonesta ES Suites San Francisco Airport San Bruno to be the perfect destination. We're thrilled by your positive feedback and can’t wait to welcome you back in the future.

Meera, thank you for sharing your experience. At Sonesta ES Suites San Francisco Airport San Bruno, we enjoy hearing when our guests have had a fantastic visit. We look forward to the opportunity to serve you again in the future!

Alexandra, thank you for choosing Sonesta ES Suites San Francisco Airport San Bruno for your stay and sharing your experience. We're thrilled that you appreciated the unique design of our rooms, designed to feel like a home away from home. The convenience of our complimentary shuttle and breakfast offering is something we will continue to strive for. We can't wait to have you back for another memorable stay!