Área de sala de estar

Opiniones sobre Petite Auberge

3 out of 5
Petite Auberge
863 Bush St, San Francisco, CA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 523 de 1001 opiniones" "
Evaluación: 8 - Bueno. 344 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 91 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 26 de 1001 opiniones" "
Evaluación: 2 - Terrible. 17 de 1001 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Elisa

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
La ubicación es excelente. Hay mucho transporte público. Sin embargo, las instalaciones son muy viejas y el desayuno es el mismo siempre y con poca variedad.
Respuesta de Cristy el 25 dic. 2022
Hello Elisa,Thank you for staying with us and for your feedback. We appreciate your review, and we will do our best to make a great improvement. Please let us know if there's anything we can do to make you feel better. Have a great day and a safe travel!Best regards,

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación y lindo estilo victoriano en todos los espacios, buena atención, personal agradable y atento. Detalle de vino y algo de comer en las noches. Agua y desayuno delicioso. Podrían mantener en mejor condiciones lo bonito que tienen.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Cristy Flores el 12 nov. 2021
Hello Daniel, Thank you so much for your wonderful feedback! We strive ourselves to provide an exceptional service to our guests and we are very happy to hear that you had a great stay with us. Please contact us directly should you need any assistance. We hope to see you again soon! Thank you and have a delightful day! Safe travels! Best regards, Petite Auberge, San Francisco

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Servicios
Nos abrieron las maletas y robaron unos aretes y mancuernillas. Los cuartos no tiene. Caja fuerte. Estuvimos fuera del cuarto poco tiempo y sólo pasamos una noche, ni siquiera tenían que hacer limpieza del cuarto. Hemos intentado comunicarnos por teléfono y nadie contesta.
Se hospedó 1 noche en mayo de 2021
Respuesta de Louis Kimball el 7 may. 2021
Thank you for your comments. I just spoke with you and will certainly look into things and get back to you.

8/10 Bueno

cesar, palma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien situado
Agradable y bien situado buen servicio y por las tardes sirven vino californiano de buena calidad . No es apto para personas minusválidas ya que para acceder hay que subir una escalera
Se hospedó 3 noches en octubre de 2017

8/10 Bueno

GERMAN

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Muy agradable y muy cerca de Union Square
Es una casa antigua, victoriana. Funcionamiento muy agadable, con la intimidad de estar en tu propia casa, pero a la vezcon muy buena onda en los espacios comunes, como por ej. Al desayuno. La habitación tenia un buen tamaño y a pesar de estar en planta baja, tenía muy buena luz natural ya que las ventanas daban hacia un lindo jardín

8/10 Bueno

vidal, xalapa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
muy bien
muy ubicado, hotel limpio y buena atención de personal

10/10 Excelente

Espe, Ciudad de México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación, instalaciones y precio!
El lugar es un delicioso pedazo del San Francisco francés de gran comodidad; descubres detalles en cada esquina. El mobiliario precioso. La comida (desayuno) ¡increíble! por el precio y lo que comúnmente recibimos! La ubicación es ideal...puedes caminar, tomar el trole o bien el metro (bar) al y desde al aeropuerto, muelle, centro de la ciudad, zona de compras; etc.

8/10 Bueno

Estela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel pequeño y cómodo
El personal muy amable (cuando hay alguien en recepción, porque comparten personal con el hotel de al lado, y como que le dan prioridad al otro hotel). El desayuno muy rico, ambiente perfecto para descansar. Mucho ruido en la madrugada, porque todas las habitaciones dan a un callejón y cuando pasan a recoger la basura hacen mucho ruido, pero en el hotel te dan tapones. El metro no está tan cerca, pero todo se puede conocer caminando. Sí volvería a hospedarme aquí.

6/10 Aceptable

Marco Antonio, Guadalajara

Le gustó: Limpieza, personal y atención
Buena ubicacion.
Buena ubicacion, personal amable, tranquilidad, habitaciones pequeñas, alfombra vieja. Desayuno aceptable

10/10 Excelente

Ricardo Pinto, Santiago, Chile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Romantico
Un Hotel diferente, con atractivo ambiente europeo, con muy buen desayuno y degustación de vino todos los días. El precio es alto pero esta de acuerdo al mercado en San Francisco, Unión Square.

10/10 Excelente

j echeverri, Colombia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
..
excelente lugar para pasar unos días en San Francisco . ubicación el el corazón de la ciudad

10/10 Excelente

Cbr

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exquisito desayuno y afternoon cookies!

10/10 Excelente

Isabel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We really enjoyed our stay at this hotel. We were on our anniversary trip and this place was romantic with the fireplace in the room and the quaint decorations. We also loved the dining room area and the library. These are located on the property next door where continental breakfast is served. They also offered a happy hour with free wine and cheese, which we enjoyed. The overall atmosphere, the staff and the convenience of this location, made our stay a great experience.
Se hospedó 2 noches en abril de 2024
Respuesta de Cristy el 24 abr. 2024
Dear Isabel,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your anniversary trip with us. Our team works hard to create a romantic and cozy atmosphere, and we're glad to hear that the fireplace and decorations added to your experience. It's great to know that you appreciated our dining room area and library at our sister hotel next door. We aim to provide a memorable stay for all our guests, and we're delighted that you found the overall atmosphere, staff, and location convenient. We hope to welcome you back for another memorable stay in the future!Warmest regards,

10/10 Excelente

john, kamloops

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
this property is exactly as advertised. Service excellent, location is perfect, block from cable car
Se hospedó 4 noches en abril de 2024
Respuesta de Cristy el 24 abr. 2024
Hello John,Thank you so much for choosing us and for your kind words! We hope to see you again soon. Safe travels!Warmest regards,

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff!
Se hospedó 2 noches en abril de 2024
Respuesta de Cristy el 18 abr. 2024
Hi Michael,Thank you for staying with us and for your feedback! We're glad to hear that you enjoyed the outstanding service of our lovely staff. Please do not hesitate to reach out if you have any further questions or concerns. Have a lovely day and safe travels!Warm regards,

10/10 Excelente

Yuuko

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property. well maintained. Wonderful staff and food selection had good variety.
Se hospedó 2 noches en abril de 2024
Respuesta de Cristy el 10 abr. 2024
Hi Yuuko,Thank you for your feedback! We hope to see you again soon. Safe travels!Best regards,

10/10 Excelente

Angela, Santa Barbara

Se hospedó 1 noche en marzo de 2024
Respuesta de Cristy el 24 abr. 2024
Hello Angela,Thank you for staying with us and for your feedback! Safe travels. Best regards,

10/10 Excelente

judy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Cristy el 27 mar. 2024
Dear Judy,Thank you for choosing Petite Auberge and for giving us a 5-star rating! We look forward to welcoming you back soon. Safe travels! Warmly,

10/10 Excelente

PATRICK

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent friendly staff from front desk to room staff no matter the time of day. Louis was very helpful, polite and fun to talk to everyday.
Se hospedó 5 noches en febrero de 2024
Respuesta de Cristy el 27 mar. 2024
Dear Patrick,Thank you for choosing Petite Auberge and for your feedback! Have a safe travel and see you again soon! Best regards,

4/10 Mediocre

Jeffrey

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Difficult to use ancient elevator. No heat cintrol. Bed was too soft.
Se hospedó 2 noches en febrero de 2024
Respuesta de Cristy el 21 feb. 2024
Dear Jeffrey,Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay.We regret to hear that you found the elevator challenging to use. We will certainly look into any necessary improvements to ensure a smoother experience for our guests.Additionally, we apologize for any discomfort caused by the lack of heat control in your room. Our maintenance team will investigate this issue promptly to ensure that all rooms are properly equipped for our guests' comfort. Portable heaters are also available in the rooms.We understand that mattress preferences can vary, and we apologize if the bed did not meet your expectations. Please know that we will take your feedback into consideration as we strive to enhance our guests' experiences.We appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Petite Auberge, San Francisco

10/10 Excelente

Carsten

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good location. 5min from Powell street cable car. Gas chimney in room is great. Complementary wine and nibbles are perfect to get in touch with other guests. Staff was always friedly and helpful. We liked it very much.
Respuesta de Cristy el 12 feb. 2024
Dear Carsten,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our location, amenities, and staff exceeded your expectations. It's always our goal to create a welcoming and enjoyable experience for our guests, and we're delighted that you had such a positive experience. We hope to have the pleasure of hosting you again in the future! Safe travels.Best regards,Petite Auberge, San Francisco

10/10 Excelente

Viktor, Anaheim

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
AMAZING!!! Staff was very friendly, very professional, very kind!!! I believe the staff we talked to the most were Fernando and Leo and they were great!!! Will definitely stay here again for our next San Francisco trip. Everything we wanted to do was close by and the area was nice.
Se hospedó 3 noches en febrero de 2024
Respuesta de Cristy el 4 feb. 2024
Dear Viktor,Thank you so much for your fantastic feedback! We're thrilled to hear that your experience with us was AMAZING! It warms our hearts to know that our staff, particularly Francisco and Leo, left a positive impression on you with their friendliness, professionalism, and kindness. We will make sure to pass on your kind words to them.It's wonderful to hear that our location met your expectations and that everything you wanted to do was conveniently close by. We appreciate your loyalty and look forward to welcoming you back for your next San Francisco trip. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We value your feedback and always strive to make our guests' experiences memorable.Thank you once again for choosing us, and we can't wait to host you again in the future!Warm regards,

10/10 Excelente

jennifer

Se hospedó 3 noches en enero de 2024
Respuesta de Cristy el 27 mar. 2024
Hi Jennifer,Thank you for choosing the Petite Auberge! We hope to see you again soon. Safe travels.Best regards,

10/10 Excelente

suzi, san jose

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There’s plenty of character here, and the breakfasts and wine and nibble evenings besides a fireplace are magical!
Se hospedó 3 noches en enero de 2024
Respuesta de Cristy el 4 feb. 2024
Dear Suzi,Thank you for your delightful feedback! We're thrilled to hear that you found plenty of character in our hotel. We take great pride in creating a unique and inviting atmosphere for our guests.It's wonderful to know that you enjoyed the magical breakfasts and the wine and nibble evenings by the fireplace. Creating memorable experiences is what we strive for, and we're delighted to hear that we could make your stay special.If there's anything specific you loved or if you have any suggestions on how we can further enhance your experience, please feel free to share. Your feedback is invaluable to us.We hope to have the pleasure of welcoming you back for more magical moments in the future!Warm regards,

10/10 Excelente

Fern

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quirky decor, super helpful and friendly staff. Free wine hour with nibbles was delightful.
Se hospedó 3 noches en enero de 2024
Respuesta de Cristy el 28 ene. 2024
Dear Fern,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our quirky decor and found our staff to be super helpful and friendly. Creating a welcoming atmosphere is one of our top priorities, and it's heartening to know that we succeeded in making your stay enjoyable.We're especially delighted that you enjoyed the free wine hour with nibbles. It's moments like these that we believe add a special touch to our guests' experiences. If there's anything specific you loved about the decor or if you have any suggestions for improvement, we'd love to hear more.Thank you again for choosing to stay with us. We look forward to welcoming you back in the future for another delightful experience!Best regards,Petite Auberge, San Francisco

6/10 Aceptable

madhav

Se hospedó 3 noches en enero de 2024
Respuesta de Cristy el 12 ene. 2024
Hi Madhav,Thank you so much for choosing Petite Auberge and for your feedback! Please let us know if there's anything we could do to make you feel better. Wishing you a safe travel!Warm regards,

8/10 Bueno

frederick

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Cristy el 12 ene. 2024
Dear Frederick,Thank you so much for choosing Petite Auberge and for giving us a wonderful review! Please feel free to reach out if you have any questions or concerns. Have a lovely day and a safe travel!Warmest regards,

10/10 Excelente

Geonna

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cristy el 12 ene. 2024
Hi Geonna,Thank you for choosing Petite Auberge and for your feedback. We hope to see you again soon. Have a safe travel!Best regards,

10/10 Excelente

Nicole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the fireplace, the blackout/coldout curtains, and how it felt disconnected from the rest of the hotel. The outer porch, and the way leading to it being outside was phenomenal.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cristy el 1 ene. 2024
Hello Nicole,Thank you for choosing Petite Auberge and for your feedback! We're thrilled to know that you enjoyed your stay with us. We look forward to welcoming you back in the near future. We wish you safe travels!Best regards,Petite Auberge, San Francisco

10/10 Excelente

Yordi

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cristy el 12 ene. 2024
Greetings Yordi,Thank you so much for choosing Petite Auberge and for your feedback. We're glad to know that you enjoyed your stay with us. Please feel free to reach out to us if you have any questions or need further assistance. Safe travels!Warmest regards,

10/10 Excelente

RAQUEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cristy el 26 dic. 2023
Hi Raquel,Thank you for choosing Petite Auberge and for your feedback! We hope to see you again soon. Safe travels! Best regards,Petite Auberge, San Francisco

10/10 Excelente

Dallon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was lovely and the staff were friendly and helpful.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cristy el 26 dic. 2023
Hi Dallon,Thank you so much for choosing Petite Auberge and for your feedback! We're glad to hear that you loved our charming hotel as well as our friendly and helpful staff. We can't wait to see you again soon. Safe travels!Best regards,Petite Auberge, San Francisco

10/10 Excelente

Gabi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Charming and welcoming
We loved our “little” getaway, especially the fireplace in the cozy but not tiny room and the overall ambiance a d furnishings. Staff was welcoming and friendly. The only thing that could have made it better would have been softer pillows. We shall be back!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cristy el 26 dic. 2023
Hi Gabi,Thank you so much for choosing Petite Auberge and for your feedback! We're glad to know that you enjoyed your "little" getaway, especially the cozy fireplace, overall ambiance, and the welcoming and friendly staff. We appreciate your feedback regarding our pillows, and rest assured that we will do our best to make significant improvements. We hope to see you again in the future. Please do not hesitate to reach out to us directly if you have any questions or need further assistance. Have a lovely day, and we wish you safe travels!Best regards,Petite Auberge, San Francisco

10/10 Excelente

Richard

Se hospedó 3 noches en noviembre de 2023
Respuesta de Cristy el 26 dic. 2023
Hi Richard,Thank you for your feedback! We hope to see you again soon. Safe travels! Best regards,Petite Auberge, San Francisco

8/10 Bueno

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Wonderful time! Except we had to move hotels to their sister property. The petit auberge had a heating problem and no heat was coming to the bottom floor. They brought us a heater and it was broken. Also the window had been left open by the cleaners. I am glad I asked to move bc our replacement room in the White Swan was beautiful. The petites furniture was old and our bed frame had broken spokes. The pillows and beds were not luxurious. Many of the older pieces should be updated. In the white swan there was the same character of a European inn but it felt cleaner and newer. The staff was excellent and the neighborhood/price perfect!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cristy el 3 dic. 2023
Dear Melissa,Thank you for sharing your experience with us. We appreciate your feedback and are delighted to hear that you enjoyed your time, especially at our sister property, the White Swan Inn. We apologize for any inconvenience you faced at Petit Auberge and have taken note of your concerns regarding the heating and room conditions. Rest assured, we will address these issues to ensure a more comfortable stay for our guests.We are pleased that you found the White Swan to be beautiful and enjoyed the character of a European inn in a cleaner and newer setting. Our team is dedicated to providing excellent service, and we're thrilled to hear that you had a positive interaction with them.We value your suggestions for updating some of the older furniture pieces, and we will certainly take this into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future.Best regards,Petite Auberge, San Francisco

8/10 Bueno

Rosalind

Le gustó: Personal y atención
Good price, not handicapped suitable as the entrance was up at least 5steps and breakfast was in the building next door (again upstairs at entrance and then downstairs). The staff were helpful. I was upgraded to a room with a fireplace. This did not provide much heat. One of the two bedside lights did not work at all, the other flickered in a way it wasn’t designed to.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cristy el 23 nov. 2023
Hello Rosalind,Thank you for choosing Petite Auberge and for taking the time to share your delightful experience with us. We're thrilled to learn that you enjoyed our reasonable prices, helpful staff, and the complimentary room upgrade featuring a charming fireplace.Your feedback regarding the lighting concerns has been promptly communicated to our maintenance team for immediate resolution. Please note that each room is equipped with a portable heater located in the closet to ensure your utmost comfort.For your convenience, our complimentary breakfast is currently being served at our sister hotel, the White Swan Inn, located at 845 Bush Street. We hope this adds to the overall enjoyment of your stay.Should you have any further questions or concerns, please don't hesitate to reach out. Wishing you a lovely day and a safe and pleasant journey!Warm regards,Petite Auberge, San Francisco

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Boutique hotel close to all. European flavor,
Staff was amazing.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cristy el 23 nov. 2023
Greetings,Thank you so much for choosing us and for you feedback! We hope to see you again in the future. Have a lovely day and safe travels!Warmest regards,Petite Auberge

10/10 Excelente

Stephanie

Viajó por negocios
Lovely
Se hospedó 4 noches en noviembre de 2023
Respuesta de Cristy Flores el 11 nov. 2023
Hi Stephanie,Thank you for staying with us at Petite Auberge and for your feedback! We're happy to hear that you enjoyed your experience here. Please do not hesitate to reach out if you have any questions or concerns. Thank you and have a great day! Warm regards,Petite Auberge, San Francisco

10/10 Excelente

Jan

Se hospedó 1 noche en octubre de 2023
Respuesta de Cristy el 17 nov. 2023
Greetings Jan,Thank you so much for choosing the Petite Auberge and for your feedback! We hope to see you again soon. Have a delightful day and a safe travel!Warmest regards,Petite Auberge, San Francisco

10/10 Excelente

Courtney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was quaint and filled with character. The staff was extremely helpful and friendly. Would recommend for anyone staying in the San Francisco area!
Se hospedó 1 noche en octubre de 2023
Respuesta de Cristy Flores el 20 oct. 2023
Hello Courtney,Thank you so much for staying with us and for sharing your experience at Petite Auberge. We're glad to know that you loved our very charming and unique hotel as well as our friendly and helpful staff. Our guests' satisfaction is our top priority. Thank you for recommending us to other travelers. Please inform us directly should you have any questions or concerns. We hope to see you again soon. Wishing you a safe travel and have a wonderful day!Best regards,Petite Auberge, San Francisco

10/10 Excelente

Jeffrey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are wonderful — superior service, great recommendations, and delicious breakfast. The evening reception with wine, cheeses, etc. also was such a welcoming and classy touch. We love the uniqueness of this French-themed inn and also it’s sister property (with a British theme) almost next door where we ate breakfast and drank wine by the fireplace. Great location too.
Se hospedó 1 noche en octubre de 2023
Respuesta de Cristy el 20 oct. 2023
Hello Jeffrey,Thank you so much for choosing Petite Auberge and for your feedback! We're very happy to hear that you loved your overall experience with us as well as our sister hotel next door. Please do not hesitate to reach out to us directly if you have any inquiries or concerns. We hope to see you again in the near future. Have a lovely day and a safe travel!Best regards,Petite Auberge, San Francisco

10/10 Excelente

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Cristy el 1 oct. 2023
Thank you so much for staying with us! We hope to see you again soon. Safe travels!

8/10 Bueno

Nils

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Cristy el 22 sept. 2023
Dear Nils,We greatly appreciate your recent stay at Petite Auberge and the feedback you've shared with us. If there are any ways we can enhance your experience, please don't hesitate to inform us. We look forward to the possibility of welcoming you back in the future. Wishing you a wonderful day and safe travels ahead!Warm regards,The team at Petite Auberge, San Francisco

6/10 Aceptable

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The first night was excellent but we did not sleep the second night due to excessive noise most of the night from the room directly above us.
Se hospedó 2 noches en agosto de 2023
Respuesta de Cristy el 4 sept. 2023
Dear Cynthia,We appreciate your return visit and the valuable feedback you provided. Our sincere apologies for the disturbance from the neighboring room. We have already addressed this with the other guests, and they have also expressed their apologies. It was a pleasure to assist you upon your departure, and we encourage you to reach out directly should you have any further concerns, comments, or suggestions to share. Wishing you a wonderful day and safe travels!Warmest regards,Petite Auberge, San Francisco

10/10 Excelente

Terence, Lancaster

Se hospedó 5 noches en julio de 2023
Respuesta de Cristy F. el 8 sept. 2023
Hi Terence,Thank you so much for choosing Petite Auberge and for giving us a 5 out of 5 rating! We hope to see you again soon. Have a lovely day and a safe travel!Best regards,Petite Auberge, San Francisco

10/10 Excelente

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A real hidden gem! Felt like a European Pensione ... a real international feel.
Se hospedó 1 noche en agosto de 2023
Respuesta de Cristy el 11 ago. 2023
Hi Barbara,Thank you so much for staying with us and for your feedback! Please do not hesitate to reach out to us directly if you have any questions or special requests. We hope to see you again soon. Safe travels! Best regards,Petite Auberge

10/10 Excelente

emily, seattle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Such a sweet little oasis in the middle of the city!
Se hospedó 2 noches en agosto de 2023
Respuesta de Jazmin el 9 ago. 2023
Hello Emily, Thank you so much for choosing the Petite Auberge and for your feedback. We're glad to hear that you loved our excellent hotel, our convenient location close to Union Square and Chinatown. Please do not hesitate to reach out to us directly if you may need us to assist you in any way. We hope to see you again soon. Have a wonderful day!

10/10 Excelente

Shelly

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff went out of their way to make us feel special. We are looking forward to our next stay. My 7yo loved the old elevator
Se hospedó 1 noche en julio de 2023
Respuesta de Cristy el 29 jul. 2023
Hello Shelly,Thank you so much for choosing to stay with us at Petite Auberge and for your feedback! We're very happy to hear that you enjoyed your overall experience here, especially the excellent service of the staff. Please do not hesitate to reach out to us directly if you may need us to assist you in any way. Have a lovely day and a safe trip!Best regards,Petite Auberge, San Francisco

10/10 Excelente

Sheldon

Viajó con su pareja
Frendly
Se hospedó 1 noche en julio de 2023
Respuesta de Cristy el 27 jul. 2023
Hello Sheldon,Thank you so much for choosing us and for giving us a 5-star rating! We hope to see you again soon. Have a lovely day and a safe trip!Best regards,Petite Auberge

8/10 Bueno

Joshua

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
My stay was both bad and good. The hotel itself is very old, which is ok, but there was a terrible squeak above my room from anyone waking up there and the antique elevator was right beside me as well, which is very loud. I got maybe five hours of sleep the first night between the two. Thankfully, the staff were terrific and moved me to the top floor in their next door sister hotel the White Swan (which has supposedly thicker walls) and I slept MUCH better! The breakfast is fantastic and I really enjoyed the overall experience. If I were to book again I’d go to the White Swan to start out with.
Se hospedó 2 noches en julio de 2023
Respuesta de Cristy el 27 jul. 2023
Hello Joshua,Thank you for choosing to stay with us at Petite Auberge and for your feedback! We're glad we were able to move you to a different room. Please do not hesitate to contact us directly if you may need us to assist you in any way. We always want our guests to be happy and have a memorable experience with us. We hope to see you again in the future. Have a great day and a safe trip!Warmest regards,Petite Auberge, San Francisco